Keens Buildings Reviews 

89
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge of the products, making the purchasing process enjoyable and straightforward. Many people highlight the excellent customer service, noting the team's attentiveness, patience, and ability to provide clear information and personalized recommendations without pressure. Reviewers are very satisfied with the overall service, describing it as quick, easy, and efficient, often leading to multiple purchases due to positive past experiences. However, some customers also noted issues with the initial process, including miscommunication regarding concrete pad installation and permit requirements, as well as discrepancies in promised electrical setups.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and professionalism of... See more

Product

Customers consistently note positive experiences with product, often praising the quality and variety... See more

User experience

Customers had positive experiences with the user experience, often describing it as awesome, very good, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the great assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy is amazing he deleted My Dad's 1st shed as well and has withstood every storm and hurricane since than!! The team is prompt and they help with any questions and I believe that this smaller shed... See more

Rated 5 out of 5 stars

Marlon Daughtry was our sales person and he was extremely knowledgeable and super respectable to work with. He answered all of our questions with honesty and great knowledge of the products sold at K... See more

Rated 5 out of 5 stars

We purchased our garage from Keens Buildings in Waycross Ga. Wayne was outstanding. His knowledge of the products was superior. He answered all our questions and his friendly manner made our purchas... See more

Rated 5 out of 5 stars

From the moment I walked in they were friendly polite ,they listen to everything. I have bought 2 portable buildings prior . This is my 3rd purchase. I will continue to do business here. They are ver... See more


Company details

  1. Shed Builder
  2. Carport and Pergola Builder
  3. Garage Builder
  4. Portable building manufacturer
  5. Steel construction company

Written by the company

Quality Portable Buildings, Metal Garages, Storage Sheds, Carports, Steel Buildings, Metal Barns, Pole Barns, and more. Keen's Buildings is the #1 Trusted Metal Building & Garage Distributor in the Southeast, with Free Delivery and Installation, 7 Locations, Established Relationships with the Largest Lenders in the Nation, $0 Down Financing options and Rent-to-Own options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(89)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

AVOID

We thought the whole process was way to fast and easy. Its because it was. We were told what we wanted to hear so the salesman could make his fast commission. My wife and I were told we would have pigtailed, plug and play electric which is not the case at all. I was told by the finance company we would be supplied with paperwork upon delivery of the unit as well with payment options and setting up our online account. I guess that fell out along the way because we never received it either. Now im stuck with an 8k building im going to have to spend more on for the electric to work and no clue how to start paying on it. Avoid Keens or at least the Perry location.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

We were allowed to look around and we…

We were allowed to look around and we never felt rushed or pressured. Marlon is knowledgeable about the prices and info on the buildings without having to look everything up. It was a pleasure doing business with him. We are considering another cover for our boat.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Perry location

Perry location, Marlon is fantastic! Bought it on the lot Friday, he had it delivered first thing Monday!!! Great service, honest and reliable, and a great product! Thank you!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Gulf County Storage Building

We live in Gulf County, Florida and have had a lot of difficulties getting folks out to our house for even routine items. It’s always a hassle. Not with Keen. I was dreading shopping for a storage building because of the logistics involved. Marlon did a superb job from step one. Breezed through my pickiness and quickly solved the logistics piece. Very, very happy with the overall experience. If you want a building and don’t want to deal with an amateur — call Keen and ask for Marlon. I’m fairly certain if Keen had 10 more like him they would rule the country.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Dog kennel purchase

Honest,respectful individual we worked with us to secure the best option for our family at an amazing price. In and out in 20mins

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Eric is a professional and personable…

Eric is a professional and personable sales representative for Keen’s Buildings.
He took his time to address our questions in detail. He made the adjustments to our initial plans per our request and gave us options to consider.
Eric made us feel comfortable and important as his customers. Thank you, Eric! Also appreciate leading us to good eats in town.

28 January 2026
Unprompted review

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