The actual VPNUnlimited app worked fine until 9.7.1, when the predatory "upgrade" happened, the one that hid core feature behind a new paywall. They only applied this change to the early adopters th... See more
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Review summary
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Bought their lifetime deal years ago as a loyal customer. Now they’ve stripped many benefits included in that purchase and forced everything onto a subscription model. Punishing early supporters who t... See more
Company replied
Unlimited Lifetime was a scam. My trust is destroyed. Even worse: this seems stealth operation. Website and FAQ are not adapted. Some responses of Keepsolid point at too high cost of maintaining... See more
Company replied
Similarly to other users I was very happy with this company until the latest update. With the latest update, Keepsolid introduced a Loyalty Plus Plan where they have removed functionality unless I pay... See more
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Company details
Information provided by various external sources
While practicing the productivity methodology, we take people and companies to the heights of productivity and reliability. This approach ensures a modern living standard for our employees, who contribute to the security of business and society.
Contact info
Arlington Avenue 3220, 10463, United States
- keepsolid.com
1.5
Bad
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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KeepSolid - Super Support
I have been using the KeepSolid VPN for a couple of years. The team are there 24/7 to help and always sort out problems, and answer all my questions - even the simple ones.
I have read reviews on many sites saying their VPN does not work and they can't watch USA TV networks with it. Most networks block VPN access, so people then blame KeepSoild.
People need to invest in a KeepSolid SmartDNS to access USA steaming content.
KeepSolid are there to assist you with all their products every step of the way. So, if you purchase their VPN or DNS, then access their live support, they will guide you every step of the way - also providing you with links for future reference, and a transcript of your chat.
If you want products with unrivalled support, then KeepSolid is the company for you.
25 June 2021
Unprompted review
VPN Personal Server - KeepSolid.com
Two days ago I purchased VPN Personal Server in India, Karnataka region. Immediately I tested its speed. It was just giving me 1/10th of the speed of the regular shared VPN server for that region. Customer Service then assigned me another server. The second time also I got the same speed - 1/10th of the regular server. Then I was told that I was assigned another server that was physically located elsewhere in India and the tech team told me that it had high speeds. I again tested the speed. This time it gave me 1/100th of the speed. Immediately I reported it to the customer service and asked for a refund. The cost was USD 500.00. I was eventually given the refund.
The customer service also acknowledged that they had poor experience with Indian server hosters.
So request all potential customers to wait for sometime before you buy Indian Personal Server.
16 October 2020
Unprompted review
The name speaks for itself
The name speaks for itself, very decent VPN client and service. I got a deal for 40 $ lifetime subscription, can't beat the price. VNP also performs very well, easily reaching my original speeds, which is 250Mb down and about 15Mb Up. Blocks Facebook tracking, which is big plus.
19 June 2020
Unprompted review
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