KEIT Reviews 

2,138
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I don’t usually write reviews, but this time I felt it was necessary. I had my breast surgery at KEIT Day Hospital and I am extremely satisfied with the experience. From our very first consultatio... See more

Rated 5 out of 5 stars

I relied on the Keit clinic and I can say that it was a very positive experience. There are no words to describe how much effort and dedication the staff puts into their work. There wasn't the sligh... See more

Rated 5 out of 5 stars

The service you get at Keit is incomparable! Starting from the communication, the information they provide, the staff, doctors, pre-checks, post-operation follow-up, treatment, everything... They c... See more

Rated 5 out of 5 stars

I had done a nose correction and got breast implants. The doctor was really professional and also very kind. In the first Meeting I got all the information about the procedure and aftercare. The Resu... See more

Company details

  1. Plastic surgery clinic
  2. also in
  3. Hair removal service
  4. Hair transplantation clinic
  5. Laser hair removal service
  6. Medical Laboratory

Written by the company

KEIT is a large leading company in the field of cosmetic medicine and surgery, with a clinic in Tirana (Albania) and another one in Pristina (Kosovo), which avails itself of the collaboration of more than 20 highly experienced Italian plastic and ENT surgeons, and more than 100 Albanian staff. KEIT was the subject of two very interesting television services, produced by RaiUno (Live) and RaiDue (Nemo, none excluded). For foreign patients, KEIT offers very affordable all-inclusive packages of pre-operative visit, surgery, anesthesia, hospitalization, post-operative checks, round-trip flights, transfers and accommodation for the patient and the accompanying person. The first visits of Italian patients are often carried out in Italy or, according to their requests, even online via video call. The facilities are modern and elegant and thanks to equipment of international standards, modern and cutting-edge techniques, complex interventions are carried out with excellent aesthetic and functional results. In the same building as the Tirana clinic there are also several new apartments, finely furnished and with all the comforts to accommodate foreign patients and their carers, from all over Europe and especially Italy. With more than 8 thousand plastic surgeries carried out and hundreds of aesthetic interventions and treatments performed every month, KEIT is certainly one of the largest and most prestigious companies in Europe, operating in the field of surgery and aesthetic medicine. KEIT offers a wide range of interventions such as rhinoplasty and rhinoseptoplasty, blepharoplasty, otoplasty, mentoplasty, face lift, breast augmentation, reduction and breast lift, arm lift, thigh lift, liposculpture, abdominoplasty, gluteoplasty, labiaplasty, etc. Each intervention is carried out with the utmost care only by surgeons who have the greatest experience with that type of intervention, in order to guarantee an excellent result for each patient. Each intervention is accompanied by a KEIT Guarantee Certificate. In the field of aesthetic medicine, KEIT is particularly focused on non-invasive treatments that allow you to rejuvenate the face and body without surgery, such as anti-lipodystrophic mesotherapy, biorevitalization, chemical peeling, treatment with platelet-rich plasma (PRP) , radiofrequency, microdermabrasion, etc. KEIT experts also carry out treatments with CO2 fractional laser, pulsed light, plasmage, diode laser hair removal, hyaluronic acid and botulinum injections, etc. KEIT - We caress dreams.


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4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

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(2,138)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

An outstanding experience at Keit…

An outstanding experience at Keit Clinic! I am very happy with the results, they are even better than I expected. A special thank you to Stela for her absolute professionalism, kindness and care. She was with uscevery step of the way, always so helpful, responsive and reassuring. The whole team at Keit Clinic is exceptional. I would highly recommend them to anyone. 5 stars! . I gjithe stafi meritojne noten 10🌟🌟🌟🌟🌟

15 August 2026
Unprompted review
Rated 1 out of 5 stars

I underwent a surgical procedure on my…

I underwent a surgical procedure on my nose at KEIT Clinic.

The day of my surgery started with an appointment at 9:00 a.m., when I was supposed to sign the contract. However, the contract was not signed until 2:00 p.m. At 3:00 p.m., I was supposed to enter the operating room, according to the schedule provided to me by the clinic, but this scheduled time was not respected either.

I overlooked all of these issues because I believed that, in the end, I would be satisfied with the result.

After the bandages were removed, I was initially pleasantly surprised. My nose was still somewhat swollen, but I assumed that, as the doctors had explained to me, it simply needed time to settle.

However, I had numerous bruises, one of which is still present today, as well as a large bony prominence on the right side, next to my nose.

As the swelling began to decrease, I realized that my nose was crooked, with a long, raised and drooping tip, with no real improvement compared to the appearance of my nose before the surgery.

I had been told that the clinic had around 30 surgeons, supposedly among the best, all Italian and highly experienced. However, I was unable to schedule a single online consultation with any of the doctors because they always appeared to be unavailable.

I had several consultations with a surgeon with whom we had scheduled the date for a revision procedure. Since my nose had not yet healed, we decided to postpone the procedure and, in the meantime, continue with online follow-up appointments.

I waited, but I never received a single phone call for these follow-up consultations.

During the period I was hospitalized at the clinic, I have to acknowledge that the nursing staff were dedicated, caring and professional, and for that I am still grateful to them today.

Everything else about my experience at this clinic, however, was, in my opinion, extremely disappointing and very far from what I had been promised and led to expect.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I don’t usually write reviews

I don’t usually write reviews, but this time I felt it was necessary. I had my breast surgery at KEIT Day Hospital and I am extremely satisfied with the experience. From our very first consultation, the surgeon gave me confidence and made me feel comfortable with my decision. The staff were wonderful, and the nurses were exceptionally caring and attentive.

I never felt alone throughout the entire process. Whenever I had a question or concern, there was always someone available to support me and provide clear answers. The care, professionalism, and kindness I received exceeded my expectations.

I am truly happy with the result and deeply grateful to the entire team for making me feel safe, heard, and cared for every step of the way. It was an experience that surpassed all my expectations. ⭐⭐⭐⭐⭐

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience at Key Day…

I had an amazing experience at Key Day Hospital for my rhinoplasty. From the very beginning, I felt welcomed, safe, and well taken care of. The entire team was incredibly professional, kind, attentive, and supportive throughout the whole process.

I am extremely happy with my experience and with the care I received before and after the surgery. A special thank you to the whole team for their professionalism, dedication, and kindness. ❤️

I would definitely recommend Key Day Hospital to anyone considering rhinoplasty. I would choose them again without hesitation! ✨

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Keit Hospital

Spent a couple of months planning out my appointment with Claudio who was very helpful and made the process easy, from dates, plane tickets, transportation, and hotel room. The entire staff were receptive and helpful, everyone was kind and knowledgeable. The entire process went smooth and the results were amazing. I wouldn’t change a thing and a special shout out to Erita and Migena who took the time post surgery to explain the do’s and don’ts.
Thank you

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Well from the first day that I…

Well from the first day that I contacted the clinic they thoroughly took me through the process of what was involved.

When I went in to undertake the hairtransplant procedure the staff were highly professional. They went through with the whole procedure of what it would involve. Once I went into the procedure room and started my hairtransplant I was surprised how little pain I felt as the team made sure that I would feel as little pain as possible. Post Operation the team keeps in touch with me constantly and they advice me on everything on what I need to do to get the best post operation results.

Kind Regards,
Albano !

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I am writing this to warn international…

I am writing this to warn international patients about the unfair financial practices of KEIT Clinic . I transferred a €300 deposit on June 23rd, 2026, for a scheduled procedure on July 28th, 2026. Due to a change of plans, I officially requested a cancellation on June 26th, 2026.This means I cancelled ONE FULL MONTH in advance, giving them a 32-day notice. Despite my timely cancellation, their administration is now withholding my funds and refusing to return my deposit. During the booking process, they NEVER informed me, about a non-refundable policy, and no contract was ever signed.To make matters worse, their staff keeps making excuses to buy time, completely violating basic consumer protection laws (such as their general obligation to inform under Article 7 of the Albanian Consumer Law).I have already filed an official complaint with the Albanian Consumer Protection Association (Shoqata e Konsumatorit Shqiptar) and notified the banks for fraud. Highly unprofessional and deceptive conduct toward foreign consumers. Beware and choose a clinic that respects your rights.

9 July 2026
Unprompted review
KEIT logo

Reply from KEIT

Dear Ana,

Thank you for sharing your feedback. We are sorry to see that your experience with our administrative process did not meet your expectations.

We would like to clarify that, once a surgical date is confirmed, the deposit is required to secure the date of the procedure and to begin the necessary organizational arrangements, including coordination with the medical team and reservation of the resources dedicated to the procedure.

Following your cancellation request, our administration carefully reviewed your case in order to evaluate all aspects and determine the most appropriate solution. As part of this internal review process, we requested the necessary information and documentation required to complete the evaluation of your request. However, the requested documentation has not been provided, and this has prevented the review process from being completed within a shorter timeframe.

We understand your concerns regarding the timeline of the review process. The request was being evaluated internally in order to provide a proper and informed response, and not with the intention of withholding information or avoiding communication.

We would also like to clarify that your cancellation request did not fall within the refund policy that had been explained to you by our coordinators from the beginning of your treatment process. Nevertheless, after carefully considering your case and with the intention of reaching a constructive and respectful resolution, we decided to proceed with the full refund of your deposit.

We always strive to handle every patient situation with professionalism, transparency, and respect, both during the medical journey and in all administrative matters.

Thank you,
KEIT Day Hospital

Rated 1 out of 5 stars

My experience with KEIT Clinic has been horrible

My experience with KEIT Clinic has been extremely disappointing.

I initially sought treatment specifically to correct a nasal deviation. Instead of addressing this issue, the result I received was simply a narrowing of the nose without correcting the deviation.

I underwent two surgical procedures — the first on May 13 and the second on June 8. After the second procedure, I was informed that only a defect at the tip of the nose, caused during the first surgery, had been corrected. However, the tip of my nose remains visibly crooked, and the overall deviation has not been resolved.

Unfortunately, even after two operations, the deviation is still clearly visible. In addition, I am now experiencing significant breathing difficulties on one side.

After requesting a refund, Dr. Skerdi Faria clearly stated that, according to the contract I signed with the company, no form of reimbursement is provided. I was advised that if I believe damage has been caused, I have the right to pursue the matter legally through the Court of Tirana.

In other words, I sought treatment to correct my nose, did not receive the expected service, and the company remains fully protected under its contract terms.

Going through two surgeries, the recovery process, and the physical and emotional impact involved, I expected a much higher level of professionalism and a satisfactory outcome. Regrettably, this has not been the case.

Based on my experience, I cannot recommend KEIT Clinic for such delicate and complex procedures.

8 June 2026
Unprompted review
KEIT logo

Reply from KEIT

Dear Alma,

Thank you for sharing your feedback. We are genuinely sorry to hear that you are dissatisfied with your experience and understand the physical and emotional commitment involved in undergoing nasal surgery.

However, we believe it is important to provide some additional context regarding your treatment and recovery process.

Your initial rhinoseptoplasty procedure was performed on May 13, 2026. Following the concerns you expressed after surgery, your case was promptly reviewed and an additional corrective procedure was arranged on June 8, 2026. This reflects our commitment to addressing patient concerns and providing continued medical care whenever considered appropriate by the treating surgeon.

At the time your review was published, only a very short period had passed since your second procedure. Rhinoplasty and septoplasty results cannot be accurately assessed within days or a few weeks after surgery, as post-operative swelling and tissue healing can significantly affect both the appearance and function of the nose during the early recovery period.

For this reason, concerns regarding nasal symmetry, deviation, or the appearance of the nasal tip cannot be definitively evaluated at this stage of healing. The final outcome of such procedures typically requires several months before a reliable assessment can be made.

Similarly, breathing difficulties may occur during the early post-operative phase due to internal swelling and ongoing tissue recovery. This is one of the reasons why follow-up evaluations are an essential part of the treatment process.

We would also like to clarify that your concerns were not dismissed. As part of our ongoing commitment to your care, arrangements have been made for a follow-up consultation with the surgeon so that your healing progress can continue to be monitored and professionally assessed, despite the distance.

Our priority remains the health, safety, and well-being of our patients. While we respect your right to share your experience, we also believe it is important to recognize that the recovery process following nasal surgery is still ongoing in your case and that the final result cannot yet be determined.

We sincerely wish you a smooth recovery and remain available to support you throughout the remainder of your healing journey.

Kind regards,
KEIT Day Hospital

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