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It's been almost a month since my order and they have been stalling sending different reasons: either they don't have the product on stock, either if I want a different product. When I asked a full refund they are not answering. Anyway, their replies were very late. They have the same contact e-mail for Kendama-europe.com and kendama.de
Buying Kendamas there all the time!
They really cater to your wishes, for example if you need a Ken-Only they will make it work, and the support is super nice as well!. All around a good experience.
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