Kenkoh Reviews 85

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It’s our first time to purchased a kenkoh Japanese massage footwear in DFC branch, with the assistance of Ms Anadi. We got the newest style. Thanks

Rated 1 out of 5 stars

I have been buying Kenkoh Chai V sandals On a website called Happy Feet for 8 yrs. Usually purchasing a pair or two each year. The quality has been wonderful for arch support and general whole foot s... See more

Rated 5 out of 5 stars

Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 i... See more

Rated 5 out of 5 stars

Was skeptical about ordering pricey sandals online but their service and Japanese quality make it worth the effort - my feet appreciate the pressure on the soul, as it's the right amount soft to walk... See more


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4.2

Great

TrustScore 4 out of 5

85 reviews

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Rated 5 out of 5 stars

Excellent Sliders and Swift Delivery

Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 in Kenkoh. Very comfy (quite wide compared to old pair!) and seem to be helping with a back and foot problem (Quadratus Plantae, not as bad as Plantar Fasciitis, but similar).
Delivery outstandingly swift! Ordered 6.30 pm on a Friday night and received Dorset, UK by 11 am on Monday morning. Well done Kenkoh and DHL!

8 February 2025
Rated 5 out of 5 stars

Sandals and Clogs

The clog and sandal footwear I bought are comfortable and stylish. The delivery process was fast. And the company has excellent customer service. Everything highly recommended.

16 January 2025
Rated 5 out of 5 stars

Great shoes!

These shoes make my feet feel so much better!
My Kenkohs have helped relieve my plantar fasciitis.
I am so thankful for these shoes.

26 December 2024
Rated 1 out of 5 stars

Additional fees

They tell you about additional fees only after you make a purchase & won't send you the product unless you agree to pay. The return process is also complicated and they charge extra money for it. Won't buy from here again.

15 November 2024
Unprompted review
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Reply from Kenkoh

Thank you for your feedback. We want to clarify that an acknowledgment email was sent to you prior to shipping the item, confirming that you agreed to the terms, including any additional fees.

Regarding the return and exchange process, we understand your concerns. However, the delay has occurred because you have not yet finalized which item you would like for the replacement. Once you've made a decision, we can promptly proceed with the exchange.

We apologize for any inconvenience caused and appreciate your understanding.

Rated 5 out of 5 stars

Happy customer

The website was easy to navigate and place an order and the delivery arrived quicker than it would have from Australia.

10 October 2024

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