Kennedyalfred Reviews 69

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality, noting that items often exceed expectations for the price and feel comfortable. Reviewers frequently mention that products fit well and look as pictured, with some praising the consistent quality across multiple orders and the smooth ordering process. Delivery times generally align with expectations, and many find the overall experience positive enough to consider reordering. However, some people were dissatisfied with the value for money, feeling that prices were too high for the actual quality received. There are also concerns about products not matching descriptions or images, particularly regarding material quality like leather. A few customers experienced issues with sizing, receiving items that were too small, and some reported strong chemical smells. Delivery service was a point of contention for some, with complaints about long shipping times, issues with shipping labels, and difficulties with returns due to high costs and international shipping requirements.

What people talk about most

Product

Consumers find product quality to be ambiguous. While some reviewers praise items like trench coats,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the solid and consistent... See more

Order

People report ambiguous experiences with their orders. Many customers express significant dissatisfaction,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers report fast delivery, with... See more

Price

Reviewers highlight negative aspects of price. Many consumers express disappointment, feeling scammed by... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality is consistent across items which i didnt expect. Usually one thing is good and one is bad but not here.

Rated 4 out of 5 stars

Got the loafers and a dress from here and I’ve already worn both multiple times. The shoes are actually comfortable which surprised me because I usually struggle with that. Delivery took around 2 week... See more

Rated 5 out of 5 stars

i just wanted one simple outfit and ended up wearing it way more than i thought i would. it’s just easy, nothing to overthink.

Rated 5 out of 5 stars

I ordered a couple things just to try and didnt expect much tbh. But everything fit nicely and felt better than the price suggests.



Contact info

3.1

Average

TrustScore 3 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I picked up a couple things randomly…

I picked up a couple things randomly and it worked out fine. The quality feels better than fast fashion stuff I’ve bought before. Shipping wasn’t fast but not an issue since they’re upfront about it. Everything came in good condition and definitely i’ll order again.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered randomly late at night lol…

I ordered randomly late at night lol and forgot about it. When it came i was actually impressed. The fabric feels soft with great quality. Fits well without needing adjustments. Its one of those purchases that just works without effort.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all i want to say thanks to…

First of all i want to say thanks to their customer support team they doing their job really well, they helped me nicely in choosing correct size and tracking and the shirt i got is just easy to wear and perfect fit nothing flashy but it works for daily use. Fabric feels comfortable and doesn’t irritate or anything. The order was nicely packed and delivered in time, overall just a smooth experience

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of shoes for my son prom…

Ordered a pair of shoes for my son prom like a month early they didn’t arrive till like a week after his prom I contacted them for a refund they said I’d have to pay to send them back which would have been 50 which is the price of the shoe which is crazy then they only refunded me 12 dollars like what??? I will never ever ever order anything from this website again!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve tried a lot of these online stores…

I’ve tried a lot of these online stores and most are hit or miss but this one actually delivered what was shown. The chinos i ordered have some stretch so they’re comfortable for long days. Also they shippedout exactly same as they shown at the time of order nothing unexpected. Overall its a really smooth experience.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Lance was a great help

Lance was a great help. Accidently ordered two items when I meant to order one and they refunded me in a timely and professional matter. Also my sunglasses are great, wear them almost every day

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the customer service agent who helped me out. When I got my shirt sent out it was slightly smaller than I would've liked and when I reached out, they sent me a free size replacement with no hassle. I didnt even have to send the other one back, they asked me to donate it.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars if it were possible!

Ordered on 3/4/26 - paid for shipping upon ordering. When USPS attempted to deliver my order (4/3/26), the shipper had used a fraudulent shipping label, and I would have to pay $13.31 additional to accept the package. I refused the package, which was literally a mylar envelope with what I could feel were shoes inside. No box. The return address didn't say Kennedy Alfred, but "Elvira". It did match the shipping information they sent me. I requested a refund as I could prove I refused the shipment. They haven't answered, so I filed a charge-back with my credit card company. It appears that the "Elvira" location also refused the package, so now they will go against the USPS as their package is now "missing". They are a complete fraud! I will update as I get additional information.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience, terrible product and complete deception.

I wouldn’t have left a star, but I had to leave something.
I ordered a pair of black leather loafers and the site claimed they were all leather and orthopedic and I received them over two weeks later from China, but a woman’s name in Chicago. I knew they were from China as I received emails they were coming from China.
I open the envelope to find shoes that are not leather, not stamped the size or name of the company and all I could smell was shoe polish that filled up my room.
They will not take them back and I know this is my fault for not research, but don’t be taken in by this company stay far away.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

This company hides the fact that they…

This company hides the fact that they are based in China. Takes a month to get your item. Merchandise is cheap flea market junk. Makes returns impossible, uses fake mail drop addresses on return label. DO NOT order ANYTHING from these people. OH, and BTW...any 5 star reviews on here are most likely planted by the company.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Genuine Leather "Air-Flow"…

Ordered Genuine Leather "Air-Flow" Loafers. Super comfortable loafer I can wear to the office. Has enough support that my feet don't hurt at the end of the day. Some loafers have left me with heel pain after a day of walking around the office. These don't. Look good and feel good.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them! It's a scam website and you cannot cancel your order and you won't receive it. I'm going to contact my cc and report fraud!

11 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is a FRAUD

This company is a FRAUD. Steer clear. They are using images that are on several sites that are same way. This is nothing but temu. Paid for high looking quality penny loafers and they look nothing like the picture. Once they shipped internationally, I knew I was doomed and had been scammed. Customer service is not helpful. You either have to pay the same price $50 just to ship the item back or offered a 15% refund. They are running a fraudulent scheme. These shoes show on temu for $22. I should have done my due diligence and more research. Unless you are happy with temu products, do not stop
Purchase. There is a reason there’s zero reviews on the site. Legal action will be taken to stop this fraud

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Just say no to Kennedy Alfred

Most uncomfortable shoes I’ve ever put on my feet. They do not have a refund policy for returns. I was directed to pay all the $50 and more shipping back to China before they would refund my money. I recommend no one by any product from this company.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Noelle Women’s Loafers

I bought the Noelle Loafers and was pleasantly surprised with the quality!! They’re comfy and defff something I’ll be wearing on my day to day! The color is also great, they go with everything!!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Wrong Items delivered/ week long backnforth emails

I paid for two Men's jackets in 3XL. One in Navy Blue. The other in black. After waiting 3 weeks for delivery, I received two previously opened bags. With stickers ripped off both bags. Both in Navy Blue. Upon trying them on, neither fit. Both tags in each jacket were also ripped off. Leading me to believe that these items were previously returned. Upon emailing the company my predicament. I was greeted with an A I named Anna with a response of "we really sorry, we really care, blah, blah, but we need pictures of all my issues and problems. I then received my pre-written A I 3 options email which consisted of 1.) keep the jackets and get 15% back on your credit card. 2.) Return for a refund with 3 paragraphs of language that I'm responsible for the return, I'm responsible for any import tax, additional fees, shipping, and responsible for the condition of the jackets. OR option 3.) A one-time replacement of the merchandise and then they wash their hands of my transaction. I chose option 3.
I then received another A I Anna email stating that they are not replacing anything. That there's nothing wrong with their merchandise and they will not replace the jackets. All I want is what I paid for. A brand new men's Navy Blue jacket in 3XL with the zipper on the right hand side and a brand new Black jacket in 3XL with the zipper on the right hand side.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered one of their sweaters and…

I ordered one of their sweaters and there was a couple threads that were slightly exposed on the chest area. I sent a pic to their customer service over email and they sent me out a brand new sweater free of charge. It really was a hassle free process and I’m definitely going to do business with them again.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke, you’ll think your purchase will arrive in a few days but in reality it’s coming from china. I wish I had read the reviews before I spent my money, I was expecting my items right away because I’m going on vacation and it’s sad that I have to find something else with only days to spare. DO NOT PURCHASE FROM KENNEDY ALFRED KENNEDY ALFRED if you need your items right away and not from months later from china.

30 March 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look