If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... See more
Company replied
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See what reviewers are saying
This way my first time using Kenro & I will definitely be using again. I am very pleased with my purchase, it arrived quickly & well packaged. The pre & post purchase questions I had were answered by... See more
Company replied
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business... See more
Company replied
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... See more
Company replied
Company details
Written by the company
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Contact info
Greenbridge Road, SN3 3LH, Swindon, United Kingdom
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4.5
Excellent
127 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kenro Ltd
Thank you so much for your 4* review - we're so glad you had a great experience with us!
All the best, the Kenro team
If only all companies were as helpful…
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business with Kenro.
13 February 2026
Unprompted review
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Hi James - I've just looked into this order for you and you didn't supply a house number for your delivery address when you placed the order, only a street name. If you get in touch with us on info@kenro.co.uk with the details of the full delivery address, we'll be happy to re-dispatch the order for you. Kind regards, Azaria
Used this company for the first time to…
Used this company for the first time to buy an album I couldn’t find anywhere else on account of its size. The service was excellent; delivery was so speedy and I am so happy with the items. They also had a special on which gave me 4 items for the price of 3. I will certainly be using Kenro again. I am most impressed with the service and the products. Thank you.
18 December 2025
Unprompted review
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service
24 November 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent products, easy ordering, great prices & quick delivery.
26 September 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent service even though the order…
Excellent service even though the order was a small one
25 September 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Keno provided me with what I required…
Keno provided me with what I required in a timely
fashion . I expect no less from an online provider.
I was impressed with the packaging which is required to ensure that the product arrives in good condition.
It was rewarding to find a product that I had last bought some 35 or 40 years ago was still available.
Good on you Keno!
24 September 2025
Reply from Kenro Ltd
Thank you so much for your review.
We did notice your 3-star rating, and we’d love to learn how we could have made your experience a 5-star one. Your feedback is incredibly valuable to us, and we’re always looking for ways to improve.
All the best, the Kenro team
The best photo albums for my needs
These are the bed albums for my needs, the service was quick and easy.
Many thanks
26 August 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
kept informed and straightforward.
kept informed and straightforward.
good quality lenses cloths not available elsewhere
26 July 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Good value for money and rapid delivery
Good value for money and rapid delivery. Film scanner very easy to use.
24 June 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
No better frames available anywhere
Bewildering range of products, everything made to the best quality, great prices.
27 May 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great price and excellent customer…
Great price and excellent customer service. Would order from them again.
26 May 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service and excellent choice…
I found exactly the albums I had been looking for. Service was amazing and items delivered very quickly.
25 May 2025
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
I've had a great experience with Kenro…
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo frames and a flash kit, both arrived in perfect condition and worked as described. Highly recommended, and I’ll definitely shop with them again!
8 March 2025
Unprompted review
Reply from Kenro Ltd
Thank you so much for your wonderful review - we're so glad you had a great experience with us!
All the best, the Kenro team
Reply from Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
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