From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brenda and My Michele were both so helpful without being pushy. Both are very knowledgeable and made my husband and myself feel comfortable with making such an important purchase. We thought we were g... See more
Company replied
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being... See more
Company replied
Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensingto... See more
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Company details
Information provided by various external sources
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Zero Risk Returns
Love your room, or we'll replace it for free! We take the fear out of buying!
You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply.
We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).
Contact info
200 Tilton Road, 08225, Northfield
- (609)241-9102
- mlg@kensingtonfurniture.com
- kensingtonfurniture.com
4.9
Excellent
388 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brenda was very accommodating
Brenda was very accommodating, knows her merchandise and was helpful with the details
28 June 2026
Reply from Kensington Furniture
Thank you for your kind words & for choosing Kensington. Brenda & I are grateful. Michael/owner
David was very helpful in helping us…
David was very helpful in helping us find the right combinations of furniture and color schemes.
27 June 2026
Reply from Kensington Furniture
thank you. David & I are grateful. Michael/owner
Brenda Is always so helpful
Brenda Is always so helpful, we always go to her for her help and advice. We have gone to other stores where they hound you, but you guys are great, you let us roam, answer all questions, and are great to do business with. A plus.
27 June 2026
Reply from Kensington Furniture
thank you so much for kind review. Brenda & I are grateful . Michael/owner
I can’t say enough to recognize our…
I can’t say enough to recognize our salesperson, Steven. He was very helpful and professional when helping us find our perfect pieces we were searching for. We will be back and in the meantime will recommend Kensington Furniture.
26 June 2026
Reply from Kensington Furniture
Thank you for your awesome comments & for choosing Kensington. Stephen & I are grateful. Michael/owner
My wife and I felt the staff was very…
My wife and I felt the staff was very helpful in meeting our needs. The manager and design staff did an excellent job. They have a wide variety of beautiful furniture at affordably pricing.
25 June 2026
Reply from Kensington Furniture
thank you for your kind words & choosing Kensington. Yolanda, Michele, & I are grateful. Michael/owner
Matt was wonderful
Matt was wonderful. He kept on touch but we ended up going back on a day he was off. A really nice and patient woman helped us today with all of our final decisions. Still waiting for the process to be complete, but so far so good.
25 June 2026
Reply from Kensington Furniture
Thank you. Matt, Brenda, & I are grateful.
Matt was great about finding what we…
Matt was great about finding what we needed for our new house. Price was great
24 June 2026
Reply from Kensington Furniture
Thank You for your kind words & for choosing Kensington. Matt & I are grateful. Michael/owner
Brenda Platt is a tireless superstar!
Brenda Platt is a tireless superstar!
Love the warm & welcoming feel from the first step into the store to the friendly exit!
Your furniture options were a pleasant change from the same old same old from your competitors.
I didn’t love the 3% up charge if using a credit card. I didn’t feel your prices reflected the savings on your part.
20 June 2026
Steve made our buying experience quick
Steve made our buying experience quick, painless, and detail oriented. Hoping for a quick delivery, but other than that (getting delivery) it was wonderful!
17 June 2026
Reply from Kensington Furniture
Thank you for your kind words and fro choosing Kensington. Steve & I are grateful. Michael/owner
Brenda was amazing
Brenda was amazing, knowledgeable, friendly and resourceful!! Great experience.
15 June 2026
Reply from Kensington Furniture
thank you for your kind words & for choosing Kensington,.
Reply from Kensington Furniture
thank you for your kind words. Grateful!
Yolonda and Danny were wonderful…
Yolonda and Danny were wonderful attention and knowledgeable they were more than helpful and would recommend them to anyone
11 June 2026
Reply from Kensington Furniture
thank you for your kind words. We're grateful,
The way the sales man helped my mother…
The way the sales man helped my mother through the process.
9 June 2026
Our salesperson Lisset is great she is…
Our salesperson Lisset is great she is knowledgeable and helped us put together the best furniture ideas for our new purchase.
9 June 2026
Brenda was very helpful in guiding us…
Brenda was very helpful in guiding us to find what we were looking for and made it very simple to complete everything. Thank you Brenda.
8 June 2026
Reply from Kensington Furniture
Thank you for your kind words &* for chooisng Kensington. Brenda & I are grateful. Michael/owner
Brenda was a great help in choosing…
Brenda was a great help in choosing fabric colors, and very patient
7 June 2026
Reply from Kensington Furniture
Thank you for your kind words & for choosing Kensington. Brenda & I are grateful. Michael/owner
David did a wonderful job helping us…
David did a wonderful job helping us out, great experience! Thank you!
7 June 2026
Reply from Kensington Furniture
thank you for your kind words & choosing Kensington. David & I are grateful. Michael/owner
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