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Kent Express Dental Supplies Reviews 457

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making every interaction pleasant and efficient. Many highlight the exceptional customer service, noting that representatives go above and beyond to support their needs, offering alternatives and ensuring the right items are found. The ordering process is frequently described as easy and efficient, with many appreciating the prompt and reliable service, often including next-day delivery. The overall service provided is consistently rated as excellent, with consumers appreciating the consistent reliability and the supportive, approachable nature of the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Order

People report positive experiences with the ordering process, finding it easy and efficient. Customers... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues... See more

Company replied

Rated 5 out of 5 stars

Jake is very friendly and helpful, he goes above and beyond to support our needs, he will go through alternatives at great lengths with both positives and negatives to make sure we get the right item... See more

Company replied

Rated 5 out of 5 stars

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

Company replied

Rated 5 out of 5 stars

Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!... See more

Company replied


Company details

  1. #1 of 7 best companies in Dental Supply Shop

About Kent Express Dental Supplies

Written by the company

Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.

Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.

From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.

The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.

FREE next day delivery on every online order

Our online store makes ordering your everyday essentials as easy as pie!

Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day with next working day delivery by courier.

Contact info

Promotion box for Kent Express Dental Supplies

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Grab a pack of 200 for only £5.95!

4.9

Excellent

TrustScore 5 out of 5

457 reviews

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Rated 5 out of 5 stars

Always reliable service

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

3 December 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear! Thanks for the fantastic feedback :)

Rated 5 out of 5 stars

Love the new website and Diane is always helpful

Diane is always very helpful in finding me the best deals and always on hand when I need any further information on products etc. She has looked after us as a practice for as long as I can remember and makes the tedious job of ordering more bearable. The new website has made viewing my account/history much easier and is nicer to navigate than previously.

3 December 2025
Unprompted review
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Reply from Kent Express Dental Supplies

Hi Lauren, thank you so much for taking the time to leave us a fantastic review. Great to hear that Diane is providing a 5-star service!

Rated 5 out of 5 stars

Excellent service

Excellent service. Karen is always very helpful when I call on the order with competitive prices and the delivery is quick.

20 November 2025
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Reply from Kent Express Dental Supplies

Hi there, great to hear - thanks for the fantastic feedback!

Rated 5 out of 5 stars

All thanks to Jo

It is a pleasure dealing with Jo(hanna) Botton, for her knowledge of products

19 November 2025
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Reply from Kent Express Dental Supplies

Hi there, thanks for the review! Great to hear that Jo is providing a 5-star service :)

Rated 5 out of 5 stars

Great company

Great company. Fast, efficient service with a wide range of products. A helpful and knowledgeable team at the end of the phone. Can't fault them.

18 November 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear - thanks for the review!

Rated 5 out of 5 stars

Thank you Harry B

I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues to price updates and ordering new items — and through it all, Harry has always been patient, understanding, and efficient.

Not once have I felt rushed or ignored. On one occasion, I even reached out to him during a weekend about an urgent order, and he replied kindly and resolved the issue straight away. That level of dedication and care is truly rare these days, and it speaks volumes about his work ethic and commitment to customer service.

It’s been an absolute pleasure working with Harry, and I genuinely appreciate all the support he has provided. People like him make our jobs easier and much more enjoyable.

5 November 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Loredana, thank you so much for taking the time to leave us a fantastic review. We're so pleased to hear that Harry is providing a 5* service for you! Long may it continue :)

Rated 5 out of 5 stars

Diane is my favourate person in Kent…

Diane is my favourate person in Kent very good Customer care and Quality product.

17 October 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for the review! Great to hear that Diane is providing a 5-star service!

Rated 5 out of 5 stars

DHD!

Super helpful, nothing seems to be too much of an effort. Fast easy ordering with delivery next day

10 September 2025
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Reply from Kent Express Dental Supplies

Thanks for the review! We're so pleased to hear we're providing good service for you. Long may it continue :)

Rated 5 out of 5 stars

Friendly and Efficient

Spoke to Jayne our representative regarding best prices for materials we order regularly and she was very helpful and friendly as always.

28 August 2025
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Reply from Kent Express Dental Supplies

Great to hear! Thanks for the review Catherine :)

Rated 5 out of 5 stars

Absolutely amazing supplier with the…

Absolutely amazing supplier with the best support I have ever experienced. Honest, reliable, and offering very competitive prices. A special thank you to my account manager, Jake, who is always available, supportive, and highly knowledgeable about stock, materials, and deals. Thank you so much!

28 August 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Nilufar, thanks for the fantastic review. Great to hear that Jake is providing a 5-star service!

Rated 4 out of 5 stars

Phone answered promptly

Phone answered promptly
Polite staff knowledgeable
Swift delivery

15 August 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Judy, thanks for the review! Please don't hesitate to let us know where we can improve :)

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