Seemed to take forever to arrive (actually a timely delivery), but it sure was worth the wait. My chronic pain & cervical & lumbar stenosis were immediately relieved by the 750mg pain spray which smel... See more
Company replied
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See what reviewers are saying
I called three times to try to find my lost order then I called at least three more times because they said they would mail out another order but never did. I then gave up and asked for a refund. I ca... See more
Ordered the one time 3 canister cdb gummie. They sent me another month and charged me $119. Did not want or order. Now they want $6.95 per canister for restocking plus shipping. This is fraudulent as... See more
Company replied
I Was considering buying some of the gummies on the belief that they would help me feel better, but upon reading the reviews I have hesitation and anxiety about ordering a supply. I definitely don’t n... See more
Company replied
Company details
Written by the company
We are here to help ease the stress of choosing your CBD. Our carefully cultivated line of products are designed with simplicity and versatility in mind. Choosing Keoni CBD means choosing vision and values without ever compromising quality. Our focus is always on our customers. We set out to create a simple line of CBD for the people by the people! We understand that there are certain things everyone wants from their CBD, which is why every Keoni product is: Made with 100% organically grown CBD. 3rd party tested to ensure purity and quality. Formulated for unrivaled value.
Contact info
1032 Madison Ave., 41011, Covington, United States
- 855-821-6615
- support@trykeoni.com
- keonicbd.com
2.4
Poor
104 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible
Horrible. They switched their delicious gummies to some disgusting all green ones even though they still advertise the multicolored ones. Fought tooth and nail to get a refund
5 May 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
I am sorry to hear that you had a bad experience with our product. Let us make sure to turn things around. Our CS team will contact you to resolve all of your issues.
The order processed twice and I didn’t…
The order processed twice and I didn’t notice until the confirmation email was received. The first time and error appeared like it hadn’t processed so I resubmitted the order and got charged for both times. I hope these gummies are as good as the reviews otherwise I’m stuck with an extra order and they are pretty expensive for something I can get half the price at a dispensary.
3 May 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We would like to investigate and provide a solution that works for you. I apologize for the experience. If you’re open to discussing this further, please get in touch with our customer service representative and email us at Customersupport@keonicbd.com. This will be escalated accordingly. Your happiness is our priority, and we would love the opportunity to make things right.
Great product!!!!
Great product!!!!! The only issue I have is the length of time it takes to receive the product.
2 May 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
I have not yet received my…
I have not yet received my shipment(order). The tracking number given to me to track my order does not exist. Please advise.
Thanks,
Victor Millan
21 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the shipping and the delivery experience. We will manage our shipping and delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
Shipping was very slow and information…
Shipping was very slow and information was hard to get and wrong at times
19 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the shipping and the delivery experience. We will manage our shipping and delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
I ordered two months ago
I ordered two months ago, called again two weeks ago and was told they would be here last Tuesday.. nothing yet. Terrible!!!!!!
19 April 2022
Unprompted review
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the shipping and the delivery experience. We will manage our shipping and delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience.
Shipping is over 2 weeks now
Hi, the cbd product quality is very good!
However, I’ve ordered this product one time before but this time it’s been 2 weeks to receive my 2nd order. The tracking app claims status unknown of this new order!!
I’ve used the email contact option.
Thank you!
15 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience
every time i place an order it takes…
every time i place an order it takes 3-4 weeks to get here i place an order in march still has not arrived said it was shipped went to track says tracking number is no good
15 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
The 500mg Full-spectrum CBD oil is…
The 500mg Full-spectrum CBD oil is remarkable. I feel great! I’ve been forwarding your website to friends and family. However, not impressed with your shipping or package tracking. Took 11 days from order date till I was notified my order was shipped. Tracking is not working. But, I feel better than I have in years! Thanks
14 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
Update of previous review
As of today, the company, which charged my VISA account on 3/28, 1.) has charged my VISA card for over $250. 2.) has not provided me with a shipping # 3.) has not provided me with a shipping date and 4.) has not provided me with the items I ordered.
Yesterday, I emailed the company and said either tell me when this product will ship or cancel my order and refund my money.
I was told they cannot cancel the order because it has already "processed". I don't know what "processed" means for this company.
This feels like a scam to me. Excellent product, but you'll get it when they feel like it, so don't expect to be able to rely on availability for any health needs.
In the Keoni responses to poor reviews, they often say call customer service. I recommend that you save yourself the time and aggravation, because you won't get satisfaction and resolution, you'll get the verbal equivalent of the garbled responses you see here. I'm not ever calling them again, I want documentation of everything.
14 April 2022
Unprompted review
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We would like to investigate and provide a solution that works for you. I apologize for the experience. If you’re open to discussing further, please get in touch with our customer service representative and email us at Customersupport@keonicbd.com. This will be escalated accordingly. Your happiness is our priority, and we would love the opportunity to make things right.
First order was 5 stars
First order was 5 stars. My 2nd order not so good. Haven't received it. So what's the hold up. Order Number:DF6A94D7D3 Order date:03/30/22.
14 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues
They help me sleep along with helping…
They help me sleep along with helping with my depression
I will not be without them
Love them
13 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
Took longer then expected to arrive
Took longer then expected to arrive. Tracking provided by customer service. Will try out the product.
13 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
Your product is great.Need to Improve…
Your product is great.Need to Improve your shipping dept.
12 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
worth waiting for
Seemed to take forever to arrive (actually a timely delivery), but it sure was worth the wait. My chronic pain & cervical & lumbar stenosis were immediately relieved by the 750mg pain spray which smells delicious. The 25mg gummies are wonderful. They relieved symptoms i didn't realize I had & the brain fog seems to be lifting. My PCP is impressed!
11 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
I have not received the product
10 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
3 weeks and I still haven't received my…
3 weeks and I still haven't received my order getting run around from
cust. service.
10 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the delivery experience. We will manage our delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
Shipping and Delivery is the worst
Review title says it all. For a product shipping domestically, the wait time to process, label, etc., is too long. It is hard to support a product when this is the case: when a quick delivery is available elsewhere. The price of the product is at the upper end of the range, and much better processing, labeling, “waiting for pick up”, etc. could be improved upon.
8 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We appreciate your feedback. I apologize for the shipping and the delivery experience. We will manage our shipping and delivery process and assess how to improve our customers' better experience. Our CS team will contact you to resolve all of your issues.
tks great product
7 April 2022
Reply from Keoni CBD Reviews | CBD Gummies, Oils & Sport
We are excited to help you live your best life. We appreciate the feedback and would like to offer you our klife35 coupon code to use for 35% off of your entire next order. We have worked hard to improve all of the products on the shelf and will continue our mission to give everyone their “own” KeoniLife experience. Thank you!
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