KEPM Reviews 10

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

10 reviews

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Rated 5 out of 5 stars

Very Helpful & Honest

They helped me change my IRA and some other holdings into silver. They are straight forward and very helpful. I have recommended several friends and family members to them and they have all received great service. I like their process and the simple way they helped me. And the continual support when I need it. They are my pardners, not just one and done. Great team!

4 May 2025
Unprompted review
Rated 5 out of 5 stars

It is personal, they are patient and they care.

It really is personal. My experience is nothing but positive. I learned a lot from Dr. Kirk and his weekly videos. Yes, the man does videos every week that get emailed to you to explain what is going on. But in my own personal experience, I have the best agent (no offense to the rest of the team). Shane is patient and listened to all my fears and concerns. The more I researched the precious metals market history the more questions I had. If Shane did not know the answer, he got back to me with the answer in a day or two at the most. Shane helped me move both my 401k and my ROTH 401K. He was on the phone with me helping me while I was filling out the forms on my laptop. It was like having a big brother help with your homework, but more importantly it's my financial future. I will never use any other company for gold and silver. Not only are they the cheapest (and yes I did buy from another company before KEPM) but they only look to benefit you. If you did buy gold or silver from any of the companies that advertise on CNN & FOX you don't know what you're missing or how you may have been taken advantage of. It is such an easier and better experience with zero pressure at KEPM. Look if you read this much, you can see I talk a lot. Guess what, Shane will patiently listen and give you the best options available. It's not just buying silver/gold but the knowledge of when to be in which commodity & when to trade that really matters. The financial advice that comes being a client is priceless, the friendship is just icing on the cake.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Kirk and his team are the best

Kirk and his team are the best.
I have been with them for 4 years, and their customer service is beyond excellent. They explain revert process and make it easy to transact.
Very highly recommended!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

The team at KEPM has been Excellent!

I made my first silver and gold purchases back in December of 2024, so have had a decent amount of experience and interaction with the KEPM team.

The team at KEPM has been excellent. They were very helpful to me while getting a couple of IRAs set up and kept in close contact throughout the process. Their costs are very reasonable on the front end, and they do not charge anything on the sale if you ever choose to do so. I have purchased and sold with them, and my sale price was at SPOT! I still have 2/3 of my silver/gold and am holding for the long term. The team has been very responsive to my questions AFTER the sale as well- they do not abandon you after the deal is done. My experience with them has been excellent service and integrity, and I highly recommend them for your precious metals purchases!

15 April 2025
Unprompted review
Rated 1 out of 5 stars

I sold my gold and bought into 100%…

I sold my gold and bought into 100% silver at advise of Dr Kirk. The purpose was to obtain more gold in a ratio trade senario. The first ratio trade was supposed to happen by end of 2025. It is now April 2026 and still no ratio trade. Very disappointed that I got completely out of gold. it is performing so much better then silver. Losing faith n this company!

15 April 2025
Unprompted review
KEPM logo

Reply from KEPM

Hi Gloria, thank you for your feedback. We’d really appreciate the opportunity to connect with you and talk this through together. We tried reaching you by phone on April 16 and 21 and left voicemails, and would welcome the chance to connect when it’s convenient for you. Please feel free to reach out at your earliest ability. We’re here to help.

Rated 1 out of 5 stars

Quite a number of problems.. Kirk?

Actually a number of things went wrong. I've been trying to contact Kirk directly since becoming his customer. Basically you are going to need to do the process yourself. What's the next step? When do I need to do it by? What information do I need? Are any tax laws relevant to my situation? These are the questions you will learn to ask and also be responsible for knowing. I suggest you start off with a really good 401k company to guide you through Kirk's process. Fidelity was very helpful through out this process.

1 March 2026
Unprompted review
KEPM logo

Reply from KEPM

Hi Drew, thank you for your feedback. We’re sorry to hear this has been your experience. We’ve tried to connect and left voicemails on April 15 and 21, but unfortunately missed each other. Please reach out at your earliest convenience. We’re here to help.

Rated 5 out of 5 stars

I believe Dr Kirk is straight up

I believe Dr Kirk is straight up. He gives the best deal there is on the market. Others dealers can sleaze money out of clients unfairly, with deceptions everyday people are not aware of, both entering and leaving their positions. When you enter the world's market you enter a world of volatile risk, and you have to be hardy, and patient enough to endure that volatility. When you can loose it all, and enter a sigh of relief, then you are rugged enough to deal, until then, just work for the people who are. Poor people are happier anyway. Don't deal with a crook. You got the real deal right here.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Grateful to have found KEPM

Grateful to have found KEPM in 2024 when I left the corporate world and had the opportunity to redirect my investment portfolio. I trust this team and Dr Kirk’s guidance. Living each day with faith and love with God’s money.

12 April 2026
Unprompted review

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