While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Whilst I don't purchase a lot, my experience with Kernocraft is always easy. I like that you can make special requests ie. match stones for earrings. They are very helpful on the phone and deliver... See more

Rated 5 out of 5 stars

Kernowcraft is one supplier that I use regularly, and I've never had a single problem with an order since I took up jewellery and pewter/ plate work as hobbies some years ago. All the things I've orde... See more

Rated 5 out of 5 stars

Super fast delivery and amazing products so happy with my order and will be ordering again big believer in supporting small business cos if we dont start supporting them we will lose them. Thank you s... See more

Rated 5 out of 5 stars

I used Kernowcraft for the first time ...the reason being, my usual supplier has discontinued SILKON Beading Thread. I searched for an alternative supplier and found Kernowcraft their range is excel... See more

Company details

  1. Jewellery Equipment Supplier
  2. Craft shop
  3. Jewellery shop
  4. Arts and Crafts Shop

Written by the company

High quality gemstones, beads, findings, tools, silversmithing & jewellery making supplies since 1967. UK based, worldwide shipping & fast delivery.


Contact info

  • Unit 14,Threemilestone Ind Est, TR4 9LD, Truro, United Kingdom

  • kernowcraft.com

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Kernocraft for my recent…

Thank you Kernocraft for my recent order of mixed silver pieces. As a beginner they are perfect for practicing with. I also ordered a gemstone and was very impressed with the quality, fast delivery and packaging.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service, fast delivery, great quality items. I have found a new hobby in jewellery making and I couldn't ask for a better shop and team to have started my journey with 😊 - Clive

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Impressed.

Just starting out experimenting with jewellery making. Bought a sea glass beginners kit from Kernowcraft then followed up by ordering gemstone pendants. Impressed with service and quality of products. Definitely a favoured supplier. A R Muir, Fife, Scotland

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Love the amazonite

Quick response, good quality beads, I really like the frosted amazonite which I couldn't find anywhere else. I made the memory wire bracelet with amazonite and silver beads that was on the website and I think it's stunning.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I needed some silver anti-tarnish paper…

I needed some silver anti-tarnish paper and spent ages looking for it. I was very pleased to find it with Kernow: the ordering was efficient and the delivery was quick! I was very impressed by their website and the other much more interesting things they have to sell

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality supplies

I’m always delighted with any items I buy from Kernowcraft and grateful that I can still buy my beading supplies locally.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and obliging company.

I recently bought cabochons and ring blanks to put them in and I was really pleased with them. So much so I’ve ordered more and when I got the email confirmation I realised I hadn’t ordered enough rings, phoned them up and they changed my order without charging me more delivery. Very obliging and very pleasant. I’d recommend this company, quick delivery too.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Jan C

Lovely quality items ,I made an error with a set of stones for earings which I orderd and didnt realise so was contacted by Kernocraft so was able to rectify . They are prompt with dispatch and always arrive on time .Also like the video guides and information which is provided - Well happy with the items and service

8 January 2026
Unprompted review
Rated 5 out of 5 stars

A bountiful Treasure Chest

I ordered a Treasure Chest and was very happy with what I got.
I received:
-9 small pink pearls(drilled)
-silver polisher
-a Bezel roller
-a small emerald (rrp:£69,only labelled item)
-a lapis lazuli cabachon
-assorted stone beads
-assorted shell beads
-a treated druzy pendant(only thing I genuinely dislike and find quite tacky but I'm sure I'll be able to find someone who likes it)
-a silver chain (unlabelled, metal unspecified)
-a gold chain (unlabelled, metal unspecified)
-silver components(also unlabelled)
-a silver leaf charm
-a silver heart charm
-5 gold star beads
-plush material to work on
-drawstring bag
-a small postcard describing items of interest

While I do have some minor gripes such as the first 50 orders receiving extra items but it not being clearly communicated when that actually started from or when the first stock drop was, I personally would've liked to know what number my treasure chest was and it certainly would've added to the fun of it. I also would've liked it if the metal components were labelled just so I know what's plated, what's silver and what's stainless steel. Perhaps just an inventory list provided inside the box might be beneficial rather than labelling individual items?
The quality of the items are all top notch and I am more than pleased with the quantity of items provided.
I'd definitely buy again and will return to this store for my next jewellery project.

4 December 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you so much for taking the time to write us a review and for your really helpful comments. We'll keep all of that in mind for any future boxes. Feedback like this is really helpful for us and very much appreciated.

Rated 5 out of 5 stars

Having realised I had ordered the wrong…

Having realised I had ordered the wrong size stones for a commission that needed doing asap I rang and spoke to Sarah to see if I could change my order - which had already been processed and was ready to collect. Not only did she change the order at a clearly busy time, she also made sure it would be ready to collect within an hour. Fantastic customer service, not to mention a great sense of humour! Much appreciated!

12 December 2025
Unprompted review
Rated 2 out of 5 stars

I placed my first order with…

I placed my first order with kernowcraft just recently and was quite disappointed, so I do not think it’ll be ordering from them again. No presentation whatsoever for the price I paid + delivery, definitely not worth it compared to other sellers. The quality was poor, the silver wraptite settings were poorly made and bent easily, and my peridot did not fit them and everything was small and insuperior to the website’s images.

24 November 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Hello Macy-Grace. We're sorry to hear that you're disappointed with your order and we're a little confused as to why you haven't contacted us to discuss it. Perhaps when you have a moment you'd like drop us a line to let us know why you thought the quality was poor. The wraptite settings are particularly small and fine especially when using 5mm. We can see that you didn't leave us any special instructions to let us know that you wanted to use the peridot with them. We sent your order exactly as we send every other order and we've never had a complaint about presentation before. We'd love to chat with you to help you with your order - we really hope you get in touch.

Rated 5 out of 5 stars

Great service and transparent pricing

Great service. Easy to order and pricing is transparent and does not change.
Goods arrived on time.

12 November 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thanks for the kind words - we loved hearing that!

Rated 5 out of 5 stars

Great quality items

I've only recently started silversmithing, everything that I've purchased from Kernowcraft has been spot on, I did have a small issue which has been sorted.
Also, the videos on techniques are brilliant and a fantastic resource.

1 November 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you for such a positive review. Good luck on your silversmithing journey!

Rated 5 out of 5 stars

Great quality items

Great quality items, brilliant information and inspiring project videos. Always a quick delivery. An amazing standard of service and products.

16 November 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you Julia - we're really pleased you're so happy with us!

Rated 5 out of 5 stars

Great service and quality items

Great service and quality items too. Very helpful if you need support. Used multiple times over many years.

16 November 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

It's good to know why our customers keep returning to us so thank you for taking the time to give this lovely review - much appreciated!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look