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See what reviewers are saying

Rated 5 out of 5 stars

Whilst I don't purchase a lot, my experience with Kernocraft is always easy. I like that you can make special requests ie. match stones for earrings. They are very helpful on the phone and deliver... See more

Rated 5 out of 5 stars

Kernowcraft is one supplier that I use regularly, and I've never had a single problem with an order since I took up jewellery and pewter/ plate work as hobbies some years ago. All the things I've orde... See more

Rated 5 out of 5 stars

Super fast delivery and amazing products so happy with my order and will be ordering again big believer in supporting small business cos if we dont start supporting them we will lose them. Thank you s... See more

Rated 5 out of 5 stars

I used Kernowcraft for the first time ...the reason being, my usual supplier has discontinued SILKON Beading Thread. I searched for an alternative supplier and found Kernowcraft their range is excel... See more

Company details

  1. Jewellery Equipment Supplier
  2. Craft shop
  3. Jewellery shop
  4. Arts and Crafts Shop

Written by the company

High quality gemstones, beads, findings, tools, silversmithing & jewellery making supplies since 1967. UK based, worldwide shipping & fast delivery.


Contact info

  • Unit 14,Threemilestone Ind Est, TR4 9LD, Truro, United Kingdom

  • kernowcraft.com

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Came promptly

Came promptly, exactly as ordered, and I'm looking forward to using it.

4 June 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you for the great review.

Rated 5 out of 5 stars

Pretty gemstones

The stones I purchased were so
Pretty and lovely quality.

21 April 2025
Unprompted review
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Reply from Kernowcraft.com

Thanks Susan, that's so kind of you to leave your review - much appreciated.

Rated 5 out of 5 stars

First order

Made my first order recently and I couldn't be happier. The quality of the beads are amazing. However, I think I'm in trouble though, as there are so many more I want/need to order! Beautiful products and great service, will definitely be ordering more in the near future.

18 April 2025
Unprompted review
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Reply from Kernowcraft.com

Hi Amy and welcome to Kernowcraft! We're delighted you've found us and are happy with your beads. Big smiles all round down here in Cornwall!

Rated 5 out of 5 stars

Always very good quality materials

Always very good quality materials. Communication is good, despatch/delivery is quick. Some great tutorials on the website and in the newsletters.

17 April 2025
Unprompted review
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Reply from Kernowcraft.com

We're really pleased to know that you're happy with what you've received and that your parcels are arriving quickly - thanks for letting us know by writing this fab review!

Rated 5 out of 5 stars

I've been dealing,on and off,with…

I've been dealing,on and off,with Kernowcraft since the '70s but mainly over the last 13 years since I retired. I make bits as a hobby and presents for family and friends mainly. I mostly buy stones from here as they have some lovely unusual pieces and I like to make one-offs. Their service is very fast with items usually arriving the next day. If I need any advice, the ladies are always there with a helpful suggestion and they will try and pick stones if I want anything special. Yeah, alright, they may be a little more expensive than some others but you get what you pay for. When I make things it's my name hanging on the end of it and yeah, I'm a bit of a fussy so an so, so I wouldn't tolerate rubbish service.
Last year, for a family wedding, I got asked to make some cuff links for the event. The girls even paired up matching stones for me. I later got asked to make some similar for another family wedding. Again, they matched up the stones for me to make my life easier. Eight matching sets, that's a bit of a tall order
Would I recommend Kernowcraft? Yeah, I reckon so, they always look after me OK.

9 May 2025
Unprompted review
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Reply from Kernowcraft.com

Hi Bob! It's really kind of you to take the time to write such a glowing review - thank you. And it's always a pleasure selecting the gems that you order as we know you like the unusual ones! Thank you from all of us here at Kernowcraft for your orders over the years.

Rated 5 out of 5 stars

Made my first few orders and I'm really…

Made my first few orders and I'm really pleased with the quality of the items. Of course now I want to buy more haha!
Also for anyone keeping invoices they are very clear and simple to read, unlike some other jewellery stores I've tried. Recommend to everyone!

1 May 2025
Unprompted review
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Reply from Kernowcraft.com

Hi Bex - that's great to hear! And thank you for the feedback about our invoices. We always do our best to keep things as clear and straightforward as possible so it's good to know we're on the right track.

Rated 5 out of 5 stars

A great product at a reasonable price

A great product at a reasonable price. Delivered quickly. What more could you want. I can't wait to use my new diamond drills.

1 May 2025
Unprompted review
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Reply from Kernowcraft.com

Thank you from all the team here at Kernowcraft for such a lovely review - we really appreciate it!

Rated 5 out of 5 stars

Jewellery making subscription box

I’ve just opened my first subscription jewellery box and WOW!!! Beautifully packaged with lots of lovely goodies inside (and that’s before I even got to the beads and gemstone!!).
Kernowcraft customer service was awesome too, when I accidentally ordered two boxes by mistake when originally ordering - all sorted with no drama!
Well done - cannot wait for next months box 😊 🌟

15 April 2025
Unprompted review
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Reply from Kernowcraft.com

We're so happy to hear your thoughts on our subscription box. We really didn't know how they would be received so to get such lovely feedback is wonderful. Thank you from all the team for taking the time to let us know. Hope you love the next one!

Rated 5 out of 5 stars

Wow, a hug in a box !

Just received my first subscription box, already now wearing earrings and bracelets, can’t wait for next month’s box already ! Thanks Kernowcraft for inspiring me to try new things !!

6 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

That's just so lovely to hear - how wonderful! We're so pleased to know that you enjoyed your subscription box. We're working hard on the next one!
Thank you for taking time out to review us.

Rated 5 out of 5 stars

What a Treat!

I received my first Kernowcraft subscription box yesterday and I am delighted with it!

I am fairly new to making jewellery and thought this was an excellent way of introducing me to different areas and techniques of jewellery making, which I may not have otherwise explored.

It’s exciting to open and see what lovely treats the team at Kernowcraft have chosen to put inside and they didn’t disappoint.
What I found special, was the handwritten postcard from the team and the effort to really make it personal, by handwriting my name at the top of the newsletter that came with it.
I can’t wait to get started!

6 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Hello Mandy - thank you for such a lovely review. The team here really enjoyed putting the first subscription box together and making it feel personal was really important to us. We're really happy that was how it made you feel. We hope you enjoy taking some time for yourself.

Rated 5 out of 5 stars

Great website full of lovely products

Great website full of lovely products, all the findings you could need, together with inspiring suggestions and advice. Excellent speedy service too.

2 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you so much for your lovely 5-star review and kind words. We're glad to hear you're pleased with our products and and fast delivery too - fantastic!

Rated 5 out of 5 stars

Jewellery subscription box

I've just received my first jewellery subscription box. A little bit of Cornwall in a box.
Beautiful quality sea coloured beads that I can't wait to create into bracelets and earrings. A gorgeous fluorite crystal, poppy seeds for the garden, a bead mat and some lovely teas to drink before, during and after.

5 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thanks so much for taking the time to review us. We're absolutely thrilled to hear that you love your subscription box. Your feedback means the world to all the team here - thank you!

Rated 5 out of 5 stars

Excellent range of products and quick…

Excellent range of products and quick efficient delivery. Just a hobby. Started by doing small projects for family and still learning. Not sure where it will lead but sure Kernowcraft will inspire and support.

4 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you for the positive review and for taking the time to do so. Sounds like you've caught the jewellery making bug Clare. Have you seen our Tips and Tutorials section on the website? It's absolutely full of inspiring projects, ideas and information for all your future makes.

Rated 5 out of 5 stars

Love Kernowcraft💙💙

I have used Kernowcraft for several years. Orders always arrive promptly, the quality is always excellent. They stock a fabulous selection of products, if you are a beginner at jewellery making or have loads of experience they will have something perfect for you.

10 March 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thanks so much for the great review Sarah and for being a returning customer! It's good to know that you think we have something for everyone.

Rated 4 out of 5 stars

Four stars given only because certain…

Four stars given only because certain items have been out of stock for months & months and I’ll have to go elsewhere at some point (I don’t want to!). But everything else is perfect 🤩

3 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

We've been working really hard at restocking and lots of new and returning items are being added to the website as quickly as we can. Hopefully we'll have what you want soon!

Rated 5 out of 5 stars

All of your gems and other items of…

All of your gems and other items of jewellery are second to none and prices are very reasonable. My niece Sharon Howarth recommends you to her fellow crafters.

3 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thank you for your kind review - that's lovely to know. And please thank your niece for us!

Rated 5 out of 5 stars

Love ❤️ Kernowcraft

Love ❤️ Kernowcraft. A great company - good selection of jewellery findings for my seaglass hobby -efficient and fast order delivery. Recommend.

1 April 2025
Unprompted review
Kernowcraft.com logo

Reply from Kernowcraft.com

Thanks Angela - it's really nice to know we're playing a small part in you enjoying your hobby!

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