The purchase was a great experience some companies here don't deserve to exist. Date of carpet purchase was 2018 after morhers passing. Todd Scott estate lawyer Collectors edge Certain realtors... See more
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This was my third purchase from Kerns. After speaking with the sales person, I felt very reassured in my purchase. Since I was having other work done around my home, I inquired if I could have some... See more
Company replied
Very accommodating in the store, they let us take samples for several days. John was very helpful in giving advice on picking the design, The installer bound the edges on site and the carpet runner... See more
Company replied
I selected Kern’s to install new carpet and LVP on our third floor. I selected a Karastan carpet with their best padding and Rigid Core LVP. I provided measurements that my contractor took for the car... See more
Company details
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With three family owned Milwaukee area locations and decades of experience, Kerns Carpets is your one stop flooring shop! Follow us and we'll follow you back!
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Good job installing but I believe there …
Good job installing but I believe there was one mistake made. A piece of carpet was left on the wall behind the door covering the wall mold. I don't think it is supposed to be there.

Reply from Kerns Carpets
Keith is an outstanding sales person
Keith is an outstanding sales person. You should do everything in your power to keep him on board your company. He is an asset to Kerns. I have dealt with man sales people over the years, and Keith is top notch. Keith's affability, availability and knowledge make him a valuable asset to your company. You should make sure you keep him happy and on board. His loss would be Kern's loss.

Reply from Kerns Carpets
The sales side of the experience was …
The sales side of the experience was great, a couple of glitches on the install, but was very well addressed by Kerns and found them to be very fair.

Reply from Kerns Carpets
Happy customers
Excellent installers and excellent advice for type of carpet we needed. We’re very pleased!

Reply from Kerns Carpets
Everything went very smoothly from …
Everything went very smoothly from choosing the carpet to the installation.

Reply from Kerns Carpets
The first carpet was …
The first carpet was laid.............there was a flaw in it.........Kerns replaced the entire carpet at no additional charge

Reply from Kerns Carpets
The installation guys were great and …
The installation guys were great and everything was easy and went smoothly!!

Reply from Kerns Carpets
Excellent service all around
Excellent service all around. Kevin and Dennis were very helpful in finding the right carpet at the right price. Installation in a challenging upstairs space was flawless and finished in one day. Couldn't be happier with the carpet and service.

Reply from Kerns Carpets

Reply from Kerns Carpets

Reply from Kerns Carpets
The Sales person
The Sales person, Michael Kerns, knew the merchandise and was most helpful, and the gentlemen who laid the carpet were very professional. However, we are concerned with the seams where two pieces of the carpet were joined and sewed together. As time goes by the seams are becoming more noticeable and concerning as to whether or not they will split apart. We would like to have someone from Kerns call us to arrange a visit to look at the seams. Our phone number is 262-782-2697.
Karl Powell
4653 S. Forest Point Blvd
New Berlin, WI.
I have purchased carpeting from Kerns …
I have purchased carpeting from Kerns several times. I was thoroughly impressed with the quality of the product and even more impressed with the workmanship of their installers. I have heard so many times that when making a home purchase the installation is the most important. The workmen for Kerns are true professionals. I highly recommend them to potential customers.

Reply from Kerns Carpets
Timely
Timely, fair and honest. Happy with all aspects of installation of carpet and fireplace reface.

Reply from Kerns Carpets
everything was professionally handled
everything was professionally handled. thanks,

Reply from Kerns Carpets
Very easy to work with both the sales …
Very easy to work with both the sales and installation department. Highly recommend them to friends and family.

Reply from Kerns Carpets
Mixed Review
We had to get carpet quickly so we went with Kerns despite the very high price. There were hiccups in the ordering and installation processes. The one positive was the gentleman with whom we worked. He was extremely helpful and apologetic for the errors.

Reply from Kerns Carpets
Excellent experience with Kern's
Our experience with Kern's Carpets was excellent. The sales staff and the installers were helpful and professional. We comparison priced the carpeting we had installed and Kern's offered the best price after some negotiation. The carpeting, which was meticulously installed throughout the house, is beautiful and we could not be happier. We would most definitely choose Kern's Carpets again.

Reply from Kerns Carpets
We had to have a spot in our new carpet …
We had to have a spot in our new carpet repaired where our cat tore it up. They were prompt and did an excellent job. Luckily, we had kept a piece of the new carpet so the repair person just cut a small piece from that for the repair. We have been very happy with the carpet and the service from Kerns.

Reply from Kerns Carpets
Very good quality carpet
Very good quality carpet. Keith our salesman was very helpful and responsive and the carpet installers (Anthony) were excellent and very diligent and careful. Also cleaned up very well.

Reply from Kerns Carpets
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