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Kestakon Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Refused to honour manufacturers warranty.

This shop also trades as 2KShops. It is based in Shelton Street, London, WC2H 9JQ.

I purchased a Siemens valve from them, and it was great value, and arrived super quick. The trouble is, it failed. The owner, Konstantinos Stamatakos, stated they only offer a warranty of 12 months. (It failed after 18 months). Siemens guarantee the part for 60 months and state they would replace it, but it has to go back to the original wholesaler, for exchange. Konstantinos refused, but offered to sell me another one. Siemens have no knowledge of Kestakon Limited, or 2KShops, and they do not supply them. So where in the world did my faulty part come from?

26 May 2023
Unprompted review

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