Every meal I ordered was delicious! Delivery was seamless, even when I made a mistake with the delivery address. Contacting you was easy and your response was fast. I am very pleased with everything a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently started the Keto diet, but soon discovered its a lot of work and time to prep keto meals for breakfast, lunch, and dinner. Thankfully, I found Ketolibriyum! They prep all the meals for yo... See more
I had an outstanding experience! I learned a plethora of information about keto, and I was guided through all what they have to offer in that store with the excitement that I had in this lifestyle ch... See more
The food is very tasty and has good macros. Customer service is also excellent is there’s an issue.
Company details
Written by the company
At ketolibriyum, we know healthy food is necessary fuel for the body. But we believe lovingly prepared, good food can be nourishing fuel for the soul. That is why we are dedicated to cooking for you using only the healthiest ingredients, the cleanest sweeteners, and making absolutely everything from scratch, never resorting to industry made products or big food standards. For us, food is love, and we want to share that love with you in every single meal.
Contact info
911 Commissioners Rd E, ON N5Z 3H9, London, Canada
- (519) 681-5386
- info@ketolibriyum.ca
- ketolibriyum.ca
4.6
Excellent
736 reviews
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Hasn’t replied to negative reviews
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I can found my favorite food it cooked…
I can found my favorite food it cooked well and tastey
28 June 2023
Reply from Clean Cravings Kitchen
Thank you.
Would not recommend
I had questions about the delivery: the email they sent said someone would text or email to let me know approximately when the order would arrive, but that never happened. So i called the phone number on their website. I left a message. I never got a call back.
I had a complaint about one of the items i ordered: it was a lot smaller than advertised (the website said the serving was 380 grams but i got 268 grams). So i emailed the address on their website and sent them photos of the item on my scale showing the weight. I never got a response.
Because of this atrocious customer service I will never buy from them again, and would not recommend them to anyone.
EDIT: I heard from their team about a week after i wrote this review and they promised they would refund the problem item to my credit card. That was 3 weeks ago and I still don't have the money back... I wish i could give them a lower score
14 July 2023
Reply from Clean Cravings Kitchen
Hi Al Camp, thank you for connecting and your patience while our small team gets back to on your email. Great feedback for our Team. :)!
Reply from Clean Cravings Kitchen
Thank you so much Alice. Great to hear!
Lovely customer service
Lovely customer service, super helpful, wish I lived closure to shop there in person on a reg basis.
24 June 2023
Reply from Clean Cravings Kitchen
Great to hear this Katherine. I am glad you connected and we could help. I am glad you are enjoying the foods!
I had a bit of trouble with the…delivery aspect
I had a bit of trouble with the delivery aspect. I went to your store and spoke to a team member and I think we figured it out. I have been in twice and found the staff very knowledgeable and helpful. I tried the meat pizza and it was fabulous! Love the chicken skins. I have trouble getting enough fat in my diet.
29 June 2023
Reply from Clean Cravings Kitchen
Thank you Susan. Great to hear from you and do connect anytime if we can help!
They have a good selection of keto…
They have a good selection of keto products. The food is delicious.
20 June 2023
Reply from Clean Cravings Kitchen
Thank you Thank you!
Love this store
Staff are wonderful the products are great only missing English muffins lol
But also we miss the samples
22 June 2023
Long time customer
Long time customer . Helping me stay healthy and lose weight . Great meals, always changing it up to something good or better.
21 June 2023
Excellence all around! 👍
The selection is excellent, the quality is excellent, the freshness is excellent, and the taste is excellent. So... What are you waiting for? 😎
19 June 2023
There are a lot of options to choose…
There are a lot of options to choose from so you will never be bored. New options also keep making an appearance.
Everything that I have ordered has been fresh and delicious. Also the meals are presented very well in their containers.
Easy to order and reasonably priced.
Delivery went without a hitch.
15 June 2023
Reply from Clean Cravings Kitchen
Great to hear. Thank you so much.
I found the food to be very salty and…
I found the food to be very salty and the price for 5 meals was close to 70.00. That is very high. I just wanted to try it out and will not be making further orders. Mainly because of the cost
12 June 2023
Reply from Clean Cravings Kitchen
Thank you. We appreciate your feedback. We at Ketolibriyum want to keep our healthy options as accessible as possible and will be sure to report this feedback.
Please note that in the most simple terms, the transfer of burning carbs for fuel, to fat, can cause our body to be off-kilter as electrolytes become off balanced. One mineral the body cannot live without, that gets depleted often on keto, is salt.
Therefore, it's essential to consume more salt on keto and with that, we do tend to have a higher sodium content in our meals. Quality has always been a priority in our kitchen. In order to provide the same quality product you know and love our specialty foods carry a higher tag. Increasing food costs and supply chain issues over the past few years have put pressure on us all.
Best Quality food
Great tasting food that meets my keto and celiac lifestyle. Food arrived in great packaging, nice and fresh. Tasty and well prepared and presented.
18 June 2023
Unprompted review
Reply from Clean Cravings Kitchen
Oh thank you so much Clara, we are glad to hear this. ! Connect anytime.
Reply from Clean Cravings Kitchen
Thank you.!
I'm shocked by how GOOD these meals…
I'm shocked by how GOOD these meals are.
For starters, the delivery service they use was a 10/10 and arrive exactly when they said they would. Followed the delivery instructions, and did the whole text + image confirmation thing like the big food delivery apps do.
Now onto the food. The first thing I had was the cheesecake and my good gosh, I couldn't believe how good it was. I still can't really believe it. I've made keto meals for myself for years and never have I ever made anything taste this "real". The Shrimp taco bowl 9.5/10! The Chicken salad wrap 9/10, the Keto pizza 11/10!!! Honestly, I could go on and on. It's good, and worth the buy 100%
6 June 2023
Reply from Clean Cravings Kitchen
Oh thank you so so much Danie for this wonderful feedback. We appreciate your time and thank you so much for trying our foods!
Reply from Clean Cravings Kitchen
Thank you so much
Great tasting food that meets my keto…
Great tasting food that meets my keto and celiac lifestyle. Food arrived in great packaging, nice and fresh. Tasty and well prepared and presented. Will order again 😊
19 May 2023
Reply from Clean Cravings Kitchen
Thank you Leisa!! Great to hear this. We are so happy to be of service.! Thank you again.
refunded my shipping cost as a gift…
refunded my shipping cost as a gift card,when I changed to an in store pick up. Really appreciated that!
19 May 2023
Reply from Clean Cravings Kitchen
Thank you Debbie. We are glad we could help and do hope you enjoyed the foods. Do connect anytime we love to hear from our Customers!
Best choice I have made
Food is delicious and made to help you with your goals whatever it might be.
23 May 2023
Reply from Clean Cravings Kitchen
Thank you Dee so much. We are over joyed to be of service. If there is anything we can assist with do connect .
On time delivery with tasty food.
15 May 2023
Reply from Clean Cravings Kitchen
Thank you Lesley. Connect anytime if we can help or if there is anything we can do for you ! :)
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