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Been a customer for three years, never again. Booked and paid for a hatchback online. On pick up, model booked was unavailable, they offered only saloons as replacements. Would not acknowledge that a hatchback is not similar to a saloon. I had to pay extra.
After we delivered the car and got back home, we received an email claiming that the ladder of the rooftop tent is missing and charging us.(the ladder is mounted on to the buttom of the tent, why should we demount it). They just transferred the money from our bank account without our accept. So be aware! You sign in the contract when you pick up the car, that they up to 6 month after use of the car, can take money from you 🙈😳🤯. I was sadly and stupidly not aware.
I can not recommend this firm 🥺
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