I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more
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This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more
I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more
Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more
Company details
Written by the company
KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.
Contact info
Kuhlweg 61, 52074, Aachen, Germany
- support@keygem.com
- keygem.com
Hasn’t replied to negative reviews
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Simple and extremely professional
Simple and extremely professional. If you're buying keyboard parts in EU, there is no better place to buy all the parts you need (be it switches, lube, stabs, tools, etc.)
100% recommend this awesome shop.
Fast and well packaged..delivery 😄
Fast and well packaged delivery, also good customer service :)
Great.
Great.
I ordered springs, lube and oil and some tools.
They arrived after a week in my mailbox (I live in Finland).
One complaint i have is i chose the DHL Postage but it used the deutsche post tracking what was weird.
Overall i am happy that there is a European keyboard shop.
Great website and customer service.
very nice shop with excellent customer…
very nice shop with excellent customer support. very friendly and professional
Overall very good
Ordered multiple items, lube, stim holder, lubing station, brush and stabs. All great products. Shipping was good, took like 3 days from ordering to me having it. (Living in Germany) Overall great experience, would buy again from keygem
Secure packaging and very quick…
Secure packaging and very quick delivery to Belgium.
Great EU Vendor
One of the best if not best keyboard vendor in EU,
Good amount of products in stock which gets updated and restocked often.
The site is easy to navigate and use with every product categorized properly.
Shipping time and cost is also great which usually takes exactly 5 working days to arrive for me.
Overall one of the easiest EU vendors to recommend someone to buy from!
Everything was perfect
Everything was perfect, there is literally nothing to complain about
Amazing
From the website, to the products up until the point where you receive a very genuine and personally written e-mail thanking you for your purchase i really really love this store. I can't help but to reccomend it to every single keyboard enthusiast.
Good, friendly, and efficient
Very friendly, efficient, and with great attention to detail. Packaging is always on point, and the shipping is surprisingly fast. Glad to shop here and support a – good – community vendor. 11/10, will order from Keygem again.
They are a great vendor
They are a great vendor. They have an excellent website that is super navigable. They send nice emails directly from them after you order showing how they really care about their customers. They are just an amazing honest business that supplies good products.
lovely people
lovely people, always sending email to say thank you for the order we do and always fast to deliver it. I can't recommend them enough.
The best in Europe
By far the best vendor in Europe! Professional and friendly support, very fast shipping and very cheap stuff.
Great all around
Order was shipped and came quickly, prices aren't exaggerated - will be buying again!
Really fast shipping.
The customer service is swift
The customer service is swift, I realized after placing an order that I had forgotten to include some items. After sending an e-mail, it wad handled in a matter of minutes. Impressive.
Just getting into mechanical keyboards…
Just getting into mechanical keyboards and found this overlooked shop. It had what I was looking for and shipped out the items within a few days. I'll for sure be back here again!
Small little shop, big price savings
A very nice shop. Niche products like keyboard parts are hard to find in Europe and this place had a good variety of available stuff to buy, in reasonable prices.
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