Key to Food Reviews 

86
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It's great for when you don't have this extra time on your hands but still want to keep an eye on what you eat. I like it for great flavours, quality, fantastic variety, freshness, frequent deliveries... See more

Rated 5 out of 5 stars

A friend suggested the company to me so I started with a one week trial - OMG the food was so tasty and well presented( I like food that looks good to eat) Working long hours meant I got into the habi... See more

Rated 3 out of 5 stars

Unfortunately there were three days of meals that contained gluten, I have coeliac so this was a real shame as I couldn’t eat them at all. This wasn’t supplemented which again was disappointing. The f... See more

Company replied

Rated 5 out of 5 stars

The food is simply unbelievable. I had several of the options, predominantly meat or fish based and each time I was impressed with the flavours on offer. What really impressed me was that even af... See more

Company replied

Company details

  1. Health food restaurant

Written by the company

Healthy meal prep delivery in London, prepared fresh daily & delivered to your home or office! Weekly changing menu bespoke to your personal health goals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

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No recent history of asking for reviews

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4.7

All reviews

(86)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best In Class!

I’ve tried a few different meal delivery services and Key To Good Food is head and shoulders above the rest. The service is fast and friendly, they’re happy to personalise their plans, delivery is exactly as promised and most importantly of course, the food is absolutely delicious! Healthy, fresh, filling, varied - brilliant. And great value for money.

9 March 2022
Unprompted review
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Reply from Key to Food

Lesley, so delighted to read your review, thank you! We're here to make the plan work as best possible for you, don't hesitate to reach out.

Rated 5 out of 5 stars

The build plan is awesome

The build plan is awesome - I tried 2 other comparable ready meal food delivery services and opt for key to food in the end as not just the quality was superior but the quantity too

9 March 2022
Unprompted review
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Reply from Key to Food

Ciro thank you so much for your review! We will help you on your path to building muscle and performing at your best! Excited to hear about your progress!

Rated 4 out of 5 stars

Really great varied food

Really great varied food! Sustainable packaging and great delivery. Excellent at creating recipes for all dietary needs.

8 March 2022
Unprompted review
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Reply from Key to Food

Thank you for sharing your feedback! We will keep up the work and bringing love to our menu. Spring menu started today and lots of exciting flavours incoming.

Rated 5 out of 5 stars

Excellent food

Food is very varied and really tasty. Flexible deliverable times unlike some of the other companies I have come across. It's massively helped me change my diet to a healthy one which I wasn't going to do if I was cooking every day!

7 March 2022
Unprompted review
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Reply from Key to Food

Adam we love to hear feedback like this! Keep up the hard work in the gym and we will in the kitchen.

Rated 4 out of 5 stars

Great quality and taste

Great quality, fresh and balanced food which is good for you (and no compromises on taste!). Everything we tried was delicious. It can be quite pricey but that’s what you pay for getting weekly supply of ready to eat varied food straight to your door - less hassle.
The only problem we had is the mistake with delivery of our taster packages, on the delivery day we only got food for 1 person (instead of 2) that caused some inconvenience and we had to share. The support team was helpful though and they sorted everything out by sending the rest of the food (for 2nd person) the next day.

4 March 2022
Unprompted review
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Reply from Key to Food

Thank you for sharing your feedback Ksenia! We always aim to make up for incidents like the one you faced, your feedback helps ensure our system works smarter! Spring menu has just launched and so much to share with you!

Rated 5 out of 5 stars

Excellent food and service

Excellent food and service. Has really helped me stay on track! Very convenient. Thanks guys

4 March 2022
Unprompted review
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Reply from Key to Food

Keep up the hard work Jack! Thanks for leaving the review, we can't wait to see the progress.

Rated 5 out of 5 stars

Key to Food has changed my life for the…

Key to Food has changed my life for the better!

I love the variety and the fact that I don’t have to worry about preparing breakfast, lunch or a snack. I also don’t have to worry about eating healthy because all of their meals are rich in natural ingredients, fruits and vegetables. I particularly love their outnight oats and smoothies.

4 March 2022
Unprompted review
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Reply from Key to Food

Abby we live for feeback like this! Thank you and we have just launched our spring menu which means even more exciting flavours for when you get back from travels!

Rated 5 out of 5 stars

The best diet ever

The best diet ever! I tried few companies before and they were nothing like this one! Tasty, tasty, tasty! Each meal is unique every day. Absolutely love it and I can’t believe that is actually diet food 🤭

4 March 2022
Unprompted review
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Reply from Key to Food

Monika we love to see feedback like this :D Thank you, we can't wait to share our spring menu with you! Launched today.

Rated 4 out of 5 stars

Food is healthy and delicious

Food is healthy and delicious. Saves a lot of time and worth the cost. Deliveries sometimes can be late, given the traffic in London. I personally don't like smoothies, so I opted out from snacks. But everything else is very good.

4 March 2022
Unprompted review
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Reply from Key to Food

Hey Anton thank you for your feedback! We are working super hard to make deliveries work better and you will see a new feature for our service once you return!

Rated 5 out of 5 stars

Great food

Great food, well labelled and options around delivery times. It’s pretty good.

4 March 2022
Unprompted review
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Reply from Key to Food

Thank you for your feedback Matt! We will keep up the good work!

Rated 5 out of 5 stars

Fantastic food. Great service.

If you have a busy lifestyle, but want high quality meals, I would highly recommend Key 2 Food. The team are great, and the meals and snacks are delicious! I've been a loyal K2F customer for a number of years and remain very pleased with the service. 👍
Carry On!

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing variation and quality

I have tried about fives different food delivery services over the past three years and Key To Food is, without doubt, the best quality. freshest-tasting and most varied I've encountered. I originally joined for a quick-fix two months but am still getting my meals, six months on! And their customer service is great and super-friendly. Brilliant!

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Making healthy & delicious easy with KTF

I decided to give Key to Food a try as part of a conscious focus to prioritize my diet and lessen stress around grocery shopping, meal prep, etc. I was so impressed by the customer service, prompt deliveries and quality of the meals I received. If I could have this 'private chef'-like lifestyle all the time, I absolutely would - can't recommend it highly enough to anyone seeking a low effort, high impact lifestyle change.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

The food is next level

The food is next level. I tried another prepared food delivery service and was put off (FFF) before a friend recommended this and I really do rate it. Everything is always cooked and seasoned properly, there's a good range of vegetables, the variation in dishes is excellent.

4 March 2022
Unprompted review
Rated 1 out of 5 stars

Horrible food, exceptionally poor, stubborn service.

Wish I’d seen some of the other reviews before committing to a month subscription!
Totally agree with bland and tasteless. Also had same experience where they literally refuse to cancel it for me. Poor quality of ingredients, not very nice textures or flavours. some have been inedible. I messaged and emailed asking to cancel my subscription - twice - pointing out the terms and conditions, and they won’t let me. Really poor service and really upsetting, as I hate food waste- but am now faced with another three weeks of either eating horrible food, or putting it to the compost- which would obviously be a complete waste of money - not worth it at all.

3 March 2022
Unprompted review
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Reply from Key to Food

Hey Bella, our taster packages are In place before signing up to a subscription.

We just asked to try the service for more just a couple of days before requesting to cancel :)

We wanted to take your feedback and act on it before stopping the service, like most small businesses want to. Just like if you received a bad coffee, you don't ask for a refund, you get a fresh one made.

Rated 3 out of 5 stars

Healthy but tasteless

If you are looking for healthy food, this ticks the box. Its is however bland and tastless.

The worst part was i received my first portion of my order and didnt like it, so i tried to cancel the reat of my order. Customer service would not cancel it for me.

17 February 2022
Unprompted review
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Reply from Key to Food

Hey there, Bland and tasteless are the words we work hard not to hear! Sorry that it didn't tick the box for you.
Hopefully the last meals in your taster package can change your mind, if not, we'll give your money back!

Rated 5 out of 5 stars

Delicious food

These are the most delicious and high quality meals I have ever tried! They’re always so fresh and look amazing. They have different options that would suit everyone, even for vegans. Absolutely recommend to everyone!

11 February 2022
Unprompted review

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