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Key to Markets Reviews 

320
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Piattaforma con sito web chiaro, moderno leggibile... Spread buoni sul forex e depositi e prelievi veloci e senza commissioni (oltre i 100 euro). In tanti mesi, ho avuto un unico problema di chi... See more

Company replied

Rated 5 out of 5 stars

I've been using Key to Market for quite a while now. I find their spreads on fx and commodities very cheap. This broker provides also in-depth quality content where else where you need to pay. But I t... See more

Rated 4 out of 5 stars

An account was opened with KTM to evaluate their trading services. The setup was clear and the platform worked as expected. Most features matched the information provided, with some minor areas that c... See more

Company replied

Rated 5 out of 5 stars

Key to markets is the best choice for traders and investors who want to involve themselves not only in trading currencies but also other useful instruments. I oftenly trade in multiple assest cl... See more

Company details

  1. Alternative Financial Services
  2. Finance broker
  3. Financial Institution
  4. Non-bank financial service

Written by the company

Key to Markets is an independent brokerage firm offering access to the financial markets for Institutional, Corporate and Individual Clients. Our company offers a wide range of products and all-around customer service in order to provide our clients a complete and innovative trading experience. A team of experts with a transparent and effective approach makes Key to Markets a reliable partner for both professional and private investors. The Key to Markets advantages: Security - A fully regulated broker (FCA and FSC) globally recognized. ECN technology for fast executions, transparent pricing, and very tight spreads. Wide range of products: margin trading on currencies, indices, stocks, cryptocurrencies, and commodities. PAMM solution for Investors willing to take advantage of profitable strategies and traders willing to start a career as a Fund Manager. Trading platform for both desktop PCs and mobile devices (MT4 for Windows, MAC, iPhone, Android). FIX/API solution for algo-trading and black boxes. No dealing desk, no market making, any type of strategy and orders without restrictions. Free VPS service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

320 reviews

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No recent history of asking for reviews

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4.5

All reviews

(320)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it

Love it. Fast withdrawals

14 August 2025
Unprompted review
Key to Markets logo

Reply from Key to Markets

Hi Michael,
Thank you for taking the time to leave a review. We’re happy to hear you’re satisfied with our fast withdrawal process. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

It'great platform with great IBs

It'great platform with great IBs

18 November 2025
Unprompted review
Key to Markets logo

Reply from Key to Markets

Dear Daniel,
Thank you for your positive feedback. We’re glad to hear that you value our platform and the quality of our IB network. Your support is greatly appreciated.

Rated 1 out of 5 stars

Unable to withdraw funds due to a stuck limit order

My limit order is currently stuck (frozen) in the system, and I am unable to cancel it or perform any actions.

Because of this stuck order, my margin remains locked, and consequently, I cannot withdraw my own funds. I immediately contacted support to request the cancellation of the order and the release of my funds, but no action has been taken so far.

While I understand system errors can happen, I have zero trust in a support team that ignores a situation where a customer's funds are effectively held hostage. I demand an immediate resolution to this issue.

19 November 2025
Unprompted review
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Reply from Key to Markets

We are sorry to hear that you had a negative experience, but after reviewing our records we are unable to find any customer interaction that matches the details you shared.
We take all feedback seriously and would like to better understand the situation, please get in touch with us directly at accounts@keytomarkets.com for more details so we can assist you further.

Rated 4 out of 5 stars

Key to Markets has been pretty reliable…

Key to Markets has been pretty reliable for me. Trades execute well and support is helpful when I need them. A few things could be smoother, but overall it’s a good broker and I feel comfortable trading with them.

1 September 2025
Unprompted review
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Reply from Key to Markets

Thank you for your positive feedback and for taking the time to share your experience. We are happy to hear that you had a great experience with us. We look forward to serving you again.

Rated 5 out of 5 stars

This is the best brokerage I've ever…

This is the best brokerage I've ever seen

14 March 2025
Unprompted review
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Reply from Key to Markets

Thank you for your positive feedback and for taking the time to share your experience. We are happy to hear that you had a great experience with us. We look forward to serving you again.

Rated 5 out of 5 stars

Supporto sempre disponibile sia via…

Supporto sempre disponibile sia via mail che al telefono. Ultimamente ho chiesto via mail un'apertura conto e Davide mi ha risposto dopo poco. Piattaforma molto affidabile.

26 August 2025
Unprompted review
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Reply from Key to Markets

La ringraziamo per il suo feedback positivo e per essersi preso il tempodi condividere la tua esperienza. Siamo felici di sapere che ha avito un'esperienza fantastica con noi. Non vediamo l'ora di servirla di nuovo.

Rated 5 out of 5 stars

Thanks to the KTM staff

Thanks to the KTM staff. They were always available to answer questions and make sure everything was fine. I hope it will be a wonderful experience! Thanks!

11 August 2025
Unprompted review
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Reply from Key to Markets

Thank you for your positive feedback and for taking the time to share your experience. We are happy to hear that you had a great experience with us. We look forward to serving you again.

Rated 5 out of 5 stars

Great Platform and Service

So far, my experience with Key to Markets has been great! They always send notifications about any news or reminders to make things more convenient. The website itself has been running smoothly as well. And of course, their support is among the fastest and most competent I've seen in a while. Every time I had a question or an issue, they resolved it quickly and efficiently. I don't remember all the names of the support team (all of which were great), but the most recent representative was Davide, who provided top notch support.

26 May 2025
Unprompted review
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Reply from Key to Markets

Thank you for your positive feedback and for taking the time to share your experience. We are happy to hear that you had a great experience with us. We look forward to serving you again.

Rated 1 out of 5 stars

Frequent withdrawal issues and poor…

Frequent withdrawal issues and poor result , Check out and utilize the establishment written at the top oppositely to Key markets.

22 April 2025
Unprompted review
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Reply from Key to Markets

We are sorry to hear that you had a negative experience, but after reviewing our records we are unable to find any customer interaction that matches the details you shared.
We take all feedback seriously and would like to better understand the situation, please get in touch with us directly at accounts@keytomarkets.com for more details so we can assist you further.

Rated 1 out of 5 stars

one of the worse brokers I have ever…

one of the worse brokers I have ever worked. as a professional trader i always keep an eye open for trading conditions and execution. on 20th of January 2025 Key to Markets had different prices registered since across three different brokers the low was 1.0308. KTM says that the low was 1.0312. Please stay away from these kind of brokers if you want to succeed in trading - because with these tricks in pricing your account will go bust. luckily i left just in time - BE AWARE!!
as requested from the broker I am adding on the chart of KTM on 20/01/2025 for comparison against other brokers price. As you can clearly see the low of KTM is 1.0312 where all other brokers where priced at 1.0308. Thank you

25 February 2025
Unprompted review
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Reply from Key to Markets

We are sorry to hear that you had a negative experience, but after reviewing our records we are unable to find any customer interaction that matches the details you shared.
We take all feedback seriously and would like to better understand the situation, please get in touch with us directly at accounts@keytomarkets.com for more details so we can assist you further.

Rated 5 out of 5 stars

KTM chiaro, veloce e ottimo Customer Care

Piattaforma con sito web chiaro, moderno leggibile...
Spread buoni sul forex e depositi e prelievi veloci e senza commissioni (oltre i 100 euro).
In tanti mesi, ho avuto un unico problema di chiusura ordini anomala ed è stato risolto (grazie Mariana Stefanova) in due giorni, complimenti!

Platform with a clear, modern, readable website...
Good spreads on forex and fast deposits and withdrawals without commissions (over 100 euros).
In many months, I had only one problem with abnormal order closing and it was solved (thanks Mariana Stefanova) in two days, congratulations!

15 February 2025
Unprompted review
Key to Markets logo

Reply from Key to Markets

Thank you for your positive feedback, and taking the time to share your experience, we are happy to hear you had great experience with us. Looking forward to serving you again

Rated 5 out of 5 stars

Respeito ao cliente / Respect to client

Plataforma fácil de operar, estável, depósitos e saques transparentes, sem dificuldades.
Trades são executados de forma rápida e estável.
Diferencial no apoio e acompanhamento do gerente de contas, no meu caso o Sr. Alan Freitag, tem sido excepcional, precisei abrir uma disputa para revisão de uma operação, tive todo o suporte, apoio, direcionamento, atenção e instrução. Por mais que o valor tenha sido relativamente pequeno, frente aos traders profissionais, fui atendido na mesma régua, com excelência e atenção.

User friendly and stable platform. Easy and transparent withdraws and deposits.
Stable, fast and reliable order executions.
Account manager support and follow up is a plus, for my region, mr. Alan Freitag have been awesome. I had to open a dispute to review a trade and he gave me all the support, information and priority I needed at that moment. What really called my attention was he didn't care about the dispute value, he handled the case at the same way he would handle a case for a millionaire client, with attention and excellence.

29 January 2025
Unprompted review
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Reply from Key to Markets

Obrigado pelo seu feedback positivo e por reservar um tempo para compartilhar sua opinião. Ficamos felizes em saber que você teve uma ótima experiência conosco. Esperamos atendê-lo novamente.

Rated 5 out of 5 stars

This is the platform to go for

Platform has a great UX design and the service provided is prompt and precise. Also whenever I need help, I get the attention and help needed. And fast! I recommend the platform and the account manager Alan Freitag will assist brazilian customers even if they are based abroad.

28 January 2025
Unprompted review
Key to Markets logo

Reply from Key to Markets

Thank you for your positive feedback, and taking the time to share your experience, we are happy to hear you had great experience with us.Looking forward to serving you again

Rated 5 out of 5 stars

Client service is very good.

I am still starting to use the company services, but the client help service has already overcome my expectations. The business development manager Alan Freitag quickly helped me with a document sending problem I got.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with the…

I am extremely pleased with the attention that my Key To Markets executive has given me. Angel has been there at all times to support me regardless of the day and time, it has definitely been a very pleasant experience working with Angel.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

!!! SCAMS and CHEATERS !!!

I opened a LIVE account, by the forex broker, "Key To Markets", on about July,2023, to trade at least 5 Lots/Month, to get a FREE Forex VPS, from "New York City Servers", that are the partners, of "Key To Markets".
I traded much more than 5 Lots/Month.
I told that, to "New York City Servers", and they answered to me, that they asked a few times, for a confirmation, from "Key To Markets", but "Key To Markets", NEVER ANSWERED to them, ESPECIALLY FOR SURE !!!
I sent about 10 E-mails, to "Key To Markets", and asked them, to confirm, to "New York City Servers", that I traded the needed Lots, to get the FREE Forex VPS, from "New York City Servers", but "Key To Markets", NEVER ANSWERED to me also, ESPECIALLY FOR SURE !!!
I sent pictures, to "New York City Servers", of ALL my Trades, by "Key To Markets", and asked them, to get my FREE Forex VPS, that I deserve, but "New York City Servers", answered to me, that
"Key To Markets", NEVER ANSWERED to them, and untill "Key To Markets", confirms to them, that I traded the Lots needed, they can NOT give to me, the FREE Forex VPS, that I deserve !!!
Another very BAD and DANGEROUS thing, by "Key To Markets", is that the Stop Out= When the broker's server, closes the most temporary loosing Trade= When the Equity=100% of the Margin.
This is a very high percentage.

!!! The Forex Broker "Key To Markets", and the VPS company "New York City Servers", are shameless SCAMS and CHEATERS !!!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Top 1

Key to Market miglior broker sul mercado, sempre presente e disponibile. Prelievi é depositi rápidi facili ed efficiente...
Raccomando vivamente ...

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Eccellente Broker

Eccellente Broker. Assistenza e supporto impeccabili. Depositi e prelievi in tempi rapidi. Broker molto professionale e affidabile.

29 October 2023
Unprompted review

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