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kfc.co.za Reviews 109

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TrustScore 3.5 out of 5

3.5

Take away service
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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and welcoming staff, noting that many employees serve with a smile. Many people are also satisfied with the freshness and taste of the food, often describing it as hot and delicious. Reviewers appreciate the quick service and efficient order fulfillment, with many mentioning that their orders were accurate and received in a timely manner. The cleanliness of the restaurants is also a common positive point among consumers. However, some people were dissatisfied with the product quality, specifically mentioning issues like cold or stiff food, incorrect orders, and items not prepared as advertised, such as "dunked wings" lacking sufficient sauce. A few other people also felt that the service was poor, citing instances of rude staff, long waiting times, and problems with receiving change or complete orders. There were also concerns about food quality, with one customer reporting an issue with the freshness of coleslaw.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the excellent and fast service,... See more

Staff

Clients share ambiguous opinions on staff. Many customers praise the staff for being friendly, welcoming, and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise fast and accurate orders, with... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the food for being fresh, hot, and... See more

Product

People report negative experiences with product quality. Many customers express dissatisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to kfc randparkridge,wow i have never been so happy,staff at randpark are very friendly and very active,my food was hot and fresh,for sure im going back there again

Rated 5 out of 5 stars

Yesterday I was at Nigel *Angelo Mall* kfc1 and I was so impressed with their service, very friendly and welcoming especially their Supervisor *Refiloe Mashiane*, their food was tasty, fresh and delic... See more

Rated 5 out of 5 stars

Very good i ate the most tender loving chicken and fresh hot wings with an amazing dine in experience. The place was clean to dine in and the service was excellent

Rated 5 out of 5 stars

Nice treat. Warm welcome. Goo hospitality Even make my day special by singing a happy birthday song! 👏😘🤗

Company details

  1. Take away service
  2. Fast food restaurant
  3. Online Food Ordering Service
  4. Pizza Delivery

Contact info

3.5

Average

TrustScore 3.5 out of 5

109 reviews

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Rated 1 out of 5 stars

Hi the drive thru takes to long and the…

Hi the drive thru takes to long and the other people gets mad at me but i am walking thru the drive thru and other people are swearing at me because kfc drive thru takes to long but i was there first and then they say but you dont have a car so you cant order here and kfc is closed so please do better because other wize i am not going to buy there any more i give this 0 out of 100 for kfc

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal

Had received an excellent service from this store they definitely have scored themselves a loyal customer in me🫡🥰

5 November 2024
Unprompted review
Rated 5 out of 5 stars

awesome service

awesome service, they were so welcoming, they took my order with big smiles on them faces. They told me how long I was going to wait. my meal was hot and ffsh6

3 November 2024
Unprompted review
Rated 5 out of 5 stars

I went to KFC Randpark ridge on the…

I went to KFC Randpark ridge on the 14th of October for breakfast, I don't want to lie the food was great the service was also on another level. I'm definitely going to visit again. I loved everything.

14 October 2024
Unprompted review

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