While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tea Wholesaler
  2. Grocery delivery service

Information provided by various external sources

A World of tea, made easy. Artisan whole-leaf teas & tisanes delivered by post, with FREE P&P within the UK on orders of £10 and over and delivery straight through your letterbox (no need to be in).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great product

best tea I've had (green tea earl grey), prompt delivery. what more could you ask for?

12 February 2020
Unprompted review
Rated 5 out of 5 stars

satisfied customer

Quick delivery of my delicious chocolate and tea!

26 November 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Thank you for the review, MH. Good to know that you are a satisfied customer.

Rated 5 out of 5 stars

Great product

Great product, sensibly packed, fast delivery service. Thank you.

4 November 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Thank you for your review, Terry. We aim to please!

Rated 5 out of 5 stars

Amazing service - exquisite tea

Amazing service. Exquisite varieties. Lots of choice. Delivered by hand same day!!!

Not cheap but you get the hat you pay for. Highly recommend

7 October 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Thank you for your review. We always aim to please and although we do not usually deliver in person same day, it made sense in this instance as you are local to our business and I was passing. We look forward to delivering more wonderful teas to you in future!

Rated 5 out of 5 stars

Efficient and delicious

Such a quick delivery of my delicious chocolate and lovely tea order, thank you!

7 October 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Dear Maxine,
Thank you so much for your review. We are really pleased that you are enjoying your order.

Rated 5 out of 5 stars

tea delivered quickly

ordered tea on line after purchasing some in a market in oxford a few weeks ago. Ordered on Saturday and arrived by Tuesday, No wasteful packaging

21 August 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Thanks for your review, Carol. Useful to know that your order arrived in good time, that you found us via Oxford Market and that you appreciate our policy of minimal packing!
Kind Regards,
Aidan

Rated 5 out of 5 stars

Great tea

Great tea, fast delivery. I like the £1 sachets for trying out a few new teas.

5 August 2019
Unprompted review
Khatrytea logo

Reply from Khatrytea

Thanks for your feedback, Stephen. That's much appreciated. Aidan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look