KIAURA Eyewear Reviews 

55
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have read several negative reviews, so after initially ordering, I cancelled. But afterwards, I reconsidered and just took a chance. They didn't let me down. Shipping time was totally reasonable and... See more

Rated 1 out of 5 stars

Ordered two pairs of sunglasses a month before my holiday thinking this would give plenty of time for delivery bearing in mind delivery was stated to be 7/14 days which was fine. After a month... See more

Rated 1 out of 5 stars

Meh. Sunglasses are just ok. Worst part is the return policy. Can only return for store credit which was never stated prior to purchase. I won't ever buy another pair of sunglasses from them and I def... See more

Rated 5 out of 5 stars

Kiaura customer service was amazing. They went above and beyond to help me exchange my sunglasses. The Eichler and Lautner are great sunglasses. Some of my favorite sunglasses and people compliment me... See more

Company details

  1. Sunglasses shop

Written by the company

Born in sun-soaked Southern California, we breathe new life into vintage luxury. Drawing inspiration from California's iconic golden era, KIAURA redefines elegance with timeless sunglasses that blend classic sophistication with modern flair. Experience the allure of the past through the lens of today. Discover KIAURA - where luxury meets performance.


Contact info

3.2

Average

TrustScore 3 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(55)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The GOAT

Kiaura sunnies are the coolest, classic, original look in the sunnies business. I always get compliments and continue to tell people how cool these look.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

This was a new brand for me

This was a new brand for me, but I love the sunglasses and order 2 BOGO. I contacted customer service about a question I had and they were so on top of it. Answered my questions right away and responded quickly. Highly recommend.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order with the wrong item

I placed an order with the wrong item. I emailed the sales team to see if they could fix it for me, and within minutes my order had been changed and updated. I have neverseen or worn the glasses, but am super excited to rock them in person upon their arrival!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

When I received my first pair I wasn’t crazy about the size (XL) and asked to return them. Not only was the team kind in granting that but when I changed my mind to swap them out, it was no problem ! They sent me a replacement in a different size and I love them. The customer service I experienced is what leading quality looks like! Will continue to buy from this brand :)

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Quality glasses and customer support!

The Kaufmann pair I received were perfect. They fit great, look great, and truly they are the most “commented on” or complimented sunglasses I’ve had. I also received excellent customer support when one pair didn’t sit/fit right. This company seems to operate how you genuinely hope a company will. Thank you Kiaura!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Just consistent on their product

Just consistent on their product, responsive support team. I own five pairs of these now - I have photophobia so I wear sunglasses all the time and their whiskey flavor can be worn indoors in bright settings (I wish you had pink lenses!)

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service I have ever dealt with. Quick responses and very understanding. If you have an issue with a product or order these guys will take care of it. Glad to be a customer.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Worth the hype

First off, love these sunglasses. I am a carpenter and wear these everyday at work and they’ve held up better than most. Lenses are very scratch resistant! Customer service has been awesome too. Needed to do an exchange and Gina helped me through every step of the way! Will definitely be buying again!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I noticed this brand on Instagram

I noticed this brand on Instagram. Like the styles a lot . Ordered a Lautner in original size and received another pair as part of a buy one get one free. I wanted to exchange the additional pair for a
Lautner in XL. The team couldn’t have been more responsive and nice about the exchange!! Great styles, dynamite customer service!! What more could you want!!!!!???? Highly recommend 👍👍👍👍

8 July 2025
Unprompted review
Rated 5 out of 5 stars

After receiving my sunglasses

After receiving my sunglasses, I realized that I needed the larger size. Customer service was incredibly responsive, they provided very easy to follow steps to get my replacement pair, and verified all necessary information to ensure there were not hiccups. The glasses are great too!!

8 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look