I have read several negative reviews, so after initially ordering, I cancelled. But afterwards, I reconsidered and just took a chance. They didn't let me down. Shipping time was totally reasonable and... See more
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See what reviewers are saying
Ordered two pairs of sunglasses a month before my holiday thinking this would give plenty of time for delivery bearing in mind delivery was stated to be 7/14 days which was fine. After a month... See more
Meh. Sunglasses are just ok. Worst part is the return policy. Can only return for store credit which was never stated prior to purchase. I won't ever buy another pair of sunglasses from them and I def... See more
Kiaura customer service was amazing. They went above and beyond to help me exchange my sunglasses. The Eichler and Lautner are great sunglasses. Some of my favorite sunglasses and people compliment me... See more
Company details
Written by the company
Born in sun-soaked Southern California, we breathe new life into vintage luxury. Drawing inspiration from California's iconic golden era, KIAURA redefines elegance with timeless sunglasses that blend classic sophistication with modern flair. Experience the allure of the past through the lens of today. Discover KIAURA - where luxury meets performance.
Contact info
1050 Arcadia Rd, 92024, Encinitas, United States
- 619-202-1160
- parker@kiauraeyewear.com
- kiauraeyewear.com
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Hasn’t replied to negative reviews
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The GOAT
Kiaura sunnies are the coolest, classic, original look in the sunnies business. I always get compliments and continue to tell people how cool these look.
Kiaura is amazing
Kiaura is amazing! I broke my sunglasses and they replaced them for free :)
This was a new brand for me
This was a new brand for me, but I love the sunglasses and order 2 BOGO. I contacted customer service about a question I had and they were so on top of it. Answered my questions right away and responded quickly. Highly recommend.
I placed an order with the wrong item
I placed an order with the wrong item. I emailed the sales team to see if they could fix it for me, and within minutes my order had been changed and updated. I have neverseen or worn the glasses, but am super excited to rock them in person upon their arrival!
Wonderful
When I received my first pair I wasn’t crazy about the size (XL) and asked to return them. Not only was the team kind in granting that but when I changed my mind to swap them out, it was no problem ! They sent me a replacement in a different size and I love them. The customer service I experienced is what leading quality looks like! Will continue to buy from this brand :)
Everything is perfect
Quality glasses and customer support!
The Kaufmann pair I received were perfect. They fit great, look great, and truly they are the most “commented on” or complimented sunglasses I’ve had. I also received excellent customer support when one pair didn’t sit/fit right. This company seems to operate how you genuinely hope a company will. Thank you Kiaura!
Just consistent on their product
Just consistent on their product, responsive support team. I own five pairs of these now - I have photophobia so I wear sunglasses all the time and their whiskey flavor can be worn indoors in bright settings (I wish you had pink lenses!)
Amazing customer service and products!
Amazing customer service and products!
Best customer service ever
Best customer service I have ever dealt with. Quick responses and very understanding. If you have an issue with a product or order these guys will take care of it. Glad to be a customer.
Worth the hype
First off, love these sunglasses. I am a carpenter and wear these everyday at work and they’ve held up better than most. Lenses are very scratch resistant! Customer service has been awesome too. Needed to do an exchange and Gina helped me through every step of the way! Will definitely be buying again!
I noticed this brand on Instagram
I noticed this brand on Instagram. Like the styles a lot . Ordered a Lautner in original size and received another pair as part of a buy one get one free. I wanted to exchange the additional pair for a
Lautner in XL. The team couldn’t have been more responsive and nice about the exchange!! Great styles, dynamite customer service!! What more could you want!!!!!???? Highly recommend 👍👍👍👍
After receiving my sunglasses
After receiving my sunglasses, I realized that I needed the larger size. Customer service was incredibly responsive, they provided very easy to follow steps to get my replacement pair, and verified all necessary information to ensure there were not hiccups. The glasses are great too!!
Response time from customer service was…
Response time from customer service was super fast and helpful
Amazing customer service prompt…
Amazing customer service prompt response even on 4th of July weekend!
Highly Recommended!
The sunglasses are awesome and customer service is excellent!
Super happy with Gina and the team
Super happy with Gina and the team! As an owner of a small business I recognize the small things and they really did a great job. And, I love the glasses!
Excellent Sunglasses and Service
I have multiple pairs of these sunglasses and love them! The service is always responsive too if you ever need to exchange.
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