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KichlerLightingExperts Reviews 

574
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TrustScore 1 out of 5

1.2

Home & Garden
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Rated 1 out of 5 stars

I ordered four Kichler fans that were advertised to come with lighting kits. When I received the fans, the lighting kits were not included. I contacted customer service and was told I could purchase t... See more

Rated 1 out of 5 stars

We bought three outside Barrie pedestal lights which weren’t cheap. After just over two years the light fitting screws are badly rusty & corroded and breaking away from the fitting. After contacting t... See more

Rated 1 out of 5 stars

I have ordered a relpacement fixture to replace a 20 year old one that broke. I can not complain about 20 years of service. In fact I ordered another Kich'r fixture because off the excellent service.... See more

Rated 1 out of 5 stars

I ordered three outdoor lights and only received one. The website promised 2 day shipping for 2 of the lights that I’ve been waiting to receive for 7 days now. The order number shows shipped but there... See more

Company details

  1. Home & Garden

Information provided by various external sources

1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.

Contact info

1.2

Bad

TrustScore 1 out of 5

574 reviews

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1.2

All reviews

(574)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quality and low prices

Fast delivery, excellent packaging and condition, and the lights were high quality and beautiful. Couldn't believe the price difference from other sites... And they delivered in only 2 days on top of it!

4 August 2019
Unprompted review
Rated 5 out of 5 stars

The lights arrived quickly

The lights arrived quickly, well packaged, and arrived in great condition. They also look great hanging up. One thing to note is the back plate is very large and if you have lap siding without a mounting block installed, you will need to either cut the siding to install a mounting block or if you can’t or are unwilling to do so, you might need to create one that goes over the lap siding. The box stores don’t seem to carry mounting blocks for lap siding in that size.

4 July 2019
Unprompted review
Rated 5 out of 5 stars

34” SOLA LED

We llike the brightness of the LED lighting and the convenience of the remote control being installed like any other wall light switch. The model we purchased is perfect for our small kitchen.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

100% Satisfied

Delivered on time as promised. Packaging in great shape. Product looked exactly as pictured and described on website. High quality and reasonable price. Looks great on my wall. Wish I would have found them sooner.

5 June 2019
Unprompted review
Rated 2 out of 5 stars

Very Poor Packing

Products seem fine & undamaged, but the packing was very poor.Six small items were tossed in a box at least 20X the size of the items with no packing materials around them.Shipping department needs a tutorial.

4 June 2019
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

My experience with Kim was great. I spoke with her several times. She was curious and pleasant. We emailed back and forth several times. She was very knowledgeable. It was a pleasure interacting with her.

2 May 2019
Unprompted review

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