I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit... See more
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See what reviewers are saying
I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’... See more
My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purc... See more
I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland. Since then I had a few queries with regard to the reference tracking n... See more
Company details
Written by the company
The Official Trustpilot of Kick Headquarters, the online trainer specialist curating a range of trainers from Nike sportswear to high end luxury. Based in Ireland with distribution links in the UK, we offer Brexit proof shopping for our European and UK customers.
Contact info
Cork, Ireland
- infokickheadquarters@gmail.com
- kickheadquarters.com
Very happy with quality and service I…
Very happy with quality and service I received.. Will definitely re-order..
7 January 2022
Unprompted review
Great quality and service definitely be…
Great quality and service definitely be ordering again
6 January 2022
Unprompted review
Orderd pair trainers and they went…
Orderd pair trainers and they went above and beyond to get them to me for Boxing Day when I orderd it a bit late would 100 reccomend to anyone great service
24 December 2021
Unprompted review
Don’t waste your time
Absolutely horrendous experience with KHQ!! Ordered some trainers for Christmas on the 29th of November! Paid £155 and was promised they would arrive within 2-10 working days, well in time for Christmas. 3 and a half weeks later and still no tracking or any communication at all. Messaged multiple times on their Instagram and sent two emails and didn’t hear anything. Only then I commented on their post asking for tracking on my order - they deleted the comment and finally replied. Told me they’d send me a refund instead cause they couldn’t provide me with tracking. Now I’ve no trainers and the money won’t clear through to my bank in time before Christmas. Will never be buying from this business again and will be telling all my friends and family to stay well away. Wish I’d read the other reviews before buying from this brand.
21 December 2021
Unprompted review
Reply from Kick Headquarters Limited
Good morning Alex, could you please contact us at infokickheadquarters@gmail.com so we can look into this for you as we are uncertain as to which order you may be referring to.
Belter service and a pleasure to deal…
Belter service and a pleasure to deal with, KHQ couldn’t do enough as UPS didn’t bother to try and deliver and just dropped them at a local hub. The BW classic air max are top drawer.
16 December 2021
Unprompted review
Best in the biss…
Top class service able to answer any questions asked an the shoes were with me within a week of them being orderd will 100% order again an would highly recommend
14 December 2021
Unprompted review
Superb experience with KHQ ltd
Superb experience with KHQ ltd, fully professional from start to finish, highly recommend this company and will be using again 100%.
5/5 stars!
12 December 2021
Unprompted review
Fire sneakers and great customer service
30 November 2021
Unprompted review
Reply from Kick Headquarters Limited
Hi Trenyce, thank you for shopping. Our apologies to hear you were waiting to hear back from us however glad we were able to clear this issue up for you.
Kind regards,
Kick Headquarters Team
Lovely pair of trainers at a great price
29 November 2021
Unprompted review
Excellent quality and great customer…
Excellent quality and great customer service. I ordered a pair of shoes and they came two days later. Top seller.
16 November 2021
Unprompted review
5 star
Came fast and my clothes are great quality very happy with the service
2 November 2021
Unprompted review
I received my parcel when they said I…
I received my parcel when they said I would. Definitely will be purchasing here again, excellent customer care service.
29 October 2021
Unprompted review
Absolutely terrible
Purchased a full tracksuit from them which was supposed to arrive within 10 days.
After 15 days it still hadn’t arrived and they would not respond to me on any of there social media platforms. Eventually I got in contact with them on Instagram and they said that they did not send it yet. They then provided me with a tracking number the day after and days later the package arrived. I opened the package to find that it only contained the top half of the tracksuit! They now won’t reply to me on Instagram so I am stuck with one half of a tracksuit
23 October 2021
Unprompted review
no response
i placed my order on the 30th of sep and still ain't got it emailed them many times got back to me once telling me at the moment orders are taking from 2-10 days to deliver and its coming up to 3 weeks i also emailed them to change trainer size but still no respone just need to know whats going on.
Got it sorted got i touch with me just now
18 October 2021
Unprompted review
Reply from Kick Headquarters Limited
Glad to be able to assist you Raqeeb, thank you again for shopping with us.
Kind regards,
Kick Headquarters Team
No response & sender cancelled shipment
No response to numerous emails , phone number does not work , ordered trainers few weeks ago to find out UPS did not receive the parcel for delivery and sender had cancelled the shipment .
8 October 2021
Unprompted review
Brilliant service from start to finish
Brilliant service from start to finish. Highly recommend brilliant customer support! Great quality overall.
2 October 2021
Unprompted review
Not received order and no communication
Ordered a pair of trainers, have not received item, have also had no response from emails or direct message
1 September 2021
Unprompted review
Reply from Kick Headquarters Limited
Hi Liam,
Thank you for getting in touch, we were glad to be able to assist you with the query and get this issue resolved.
Kind regards,
Kick Headquarters Team
Sick trainers and great communication
Sick trainers and great communication. Will definitely buy again
24 August 2021
Unprompted review
Fantastic company
Good communication, quick delivery and outstanding quality. Will buy again soon.
19 August 2021
Unprompted review
Great quality and a perfect fit will…
Great quality and a perfect fit will definitely buy off here again👌
12 August 2021
Unprompted review
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