Kicksmaniac Reviews 37

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I paid extra for 1 day delivery. 12 days later still no trainers, no apology, no refund and now no contact and I come to find there’s an outstanding additional £68 import tax that I have to pay to hav... See more

Rated 5 out of 5 stars

I’ve used this website at least 4/5 times to buy Jordan’s. Great selection & available in bigger mens sizes as well. Ability to pay by card or PayPal is useful. Delivery has always been quick & effici... See more

Rated 1 out of 5 stars

I placed a order on a pair of Nike air forces yesterday 8th August 2022. I accidentally placed the wrong size I only realised today 9/08/2022. I sent multiple emails no response when there custome... See more

Rated 1 out of 5 stars

Not impressed. Had to pay £24 for shipping and almost a week later still no delivery date. Not answering my emails regarding delivery date. Will give it a few more days, if nothing I will contact my c... See more

2.7

Poor

TrustScore 2.5 out of 5

37 reviews

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Rated 4 out of 5 stars

Ordered air Jordans

I ordered trainers on the 24th of Nov...arrived in ireland the 5th of Dec...Trainers were in excellent nic. I was really worried after I read all the reviews that I had been scammed but trainers arrived and my emails were answered. Might take a bit longer than stated to arrive but would use again.

24 November 2023
Unprompted review
Rated 1 out of 5 stars

no trainers, no apology, no refund and now no contact

I paid extra for 1 day delivery. 12 days later still no trainers, no apology, no refund and now no contact and I come to find there’s an outstanding additional £68 import tax that I have to pay to have any chance of seeing my trainers. Shockingly bad, very disappointing. Will obviously never use again and recommend you avoid

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant site

Brilliant site. Ordered for international delivery and had it within 5 days. Will be ordering again.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Great choice, quality & experience

I’ve used this website at least 4/5 times to buy Jordan’s. Great selection & available in bigger mens sizes as well. Ability to pay by card or PayPal is useful. Delivery has always been quick & efficient… my last pair were received within 5 days of ordering (international shipping). Quality is always top notch…

6 December 2022
Unprompted review
Rated 1 out of 5 stars

Order: 473260K Issue me a refund!

I placed a order on a pair of Nike air forces yesterday 8th August 2022. I accidentally placed the wrong size I only realised today 9/08/2022. I sent multiple emails no response when there customer service operating hours are from 10am to 4pm now I have asked for a refund in a email to them still no response I am now raising a dispute with PayPal and my bank.

You won’t get away with this you don’t know who I am.

It’s better for you to issue my refund.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Read a lot of bad reviews on here, but I ordered online and the trainers arrived within two days without any issues. Really impressed to be able to get something rare at such short notice!

28 April 2022
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!

AVOID AVOID AVOID!!! Big scamming website company! I ordered 3 pairs of different Air Jordan’s and payed for express next day DHL delivery! After them emailing me I haven’t paid and then me sending an email that I had they dispatched items. Then over 4 days later I get an email from DHL for an import charge of £159 to receive my order after I had paid extra for DHL next day delivery! The website and the company does not make you aware of an import charge at all this is not fair and completely wrong as I would of never ordered from them if I knew! I have sent 3 different emails for a full refund, have had no reply! So will report to PayPal and my bank so they can sort this out and chase this fraudulent website and company down!! Absolute SCUM!!!!!

9 April 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order of £153 incliding…

I placed an order of £153 incliding delivery. Payment has been made and they sent me a email claiming payment has not been made. Sent a lot of emails and messages on facebook. They dont reply back. Spent my hard work earnings on these scammers. Please dont order from these theifs. All the good comments on facebook are fake to fool people into buying items from the fake website. Please dont order anything from theses filty polish scammers.

11 May 2021
Unprompted review
Rated 4 out of 5 stars

Order on kicksmaniac.. happy at the end

Was a bit sceptical in the beginning: order took long, I wrote them an email, they gave me a wrong tracking number (said delivery already shipped in October 2020 in GB)... but after all they always answered me. And in the end, I got my tracksuit, which seems very legit and original, when they shipped it, shipping was on time 3 days. Nice stuff! Don't regret it.

13 April 2021
Unprompted review
Rated 5 out of 5 stars

Ordered last Sunday

Ordered last Sunday, still waiting but I have got my parcel number, just waiting for delivery now . It has exceeded the 4/5 EU delivery timescale BUT if it’s comes I really can’t fault them.

Update

Just received my trainers. It took longer than expected due to customs checks but it has arrived and in good condition.

13 February 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!!

it's been 2 weeks since placed the order, I emailed a few times about when will I get my item and was was promised the item will be shipped 8 days ago and still nothing.I got tired of waiting and lack of communication so I requested to cancel my order and nobody is responding to my emails, or Fb messages. Today I contacted my bank to get my £218.50 back. this is a joke AVOID!!!

9 February 2021
Unprompted review
Rated 1 out of 5 stars

Not impressed

Not impressed. Had to pay £24 for shipping and almost a week later still no delivery date. Not answering my emails regarding delivery date. Will give it a few more days, if nothing I will contact my credit card company and cancel payment

3 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM !!!!!

SCAM !!!!!! ordered shoes 5 weeks ago , kept getting different delivery dates , tried emailing them no reply and on Instagram no reply, DONT THROW MONEY AWAY , DONT GET RIPPED OFF

23 January 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Not good! I ordered shoes off this website over 3 weeks ago and I still have no received them! They have not reply to any of my emails I have sent! Will not shop on here again!!!!

11 January 2021
Unprompted review

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