Kicksown Reviews 99

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and appreciate the quality of the products received, often noting that items arrive in excellent condition. Many also highlight the responsiveness of customer service, especially through platforms like Instagram, and some are pleased with the inclusion of extra goodies or gifts with their orders. However, some people were dissatisfied with the delivery service, experiencing significant delays or issues with tracking information. There are also concerns regarding customer service, with some reporting unhelpful responses, difficulties with returns or exchanges, and even instances where orders were never received or refunds were delayed. A few customers also mentioned receiving damaged items or products with quality issues, such as peeling paint or broken stitching, and felt that the company did not take responsibility for these defects.

What people talk about most

Product

Customers had ambiguous experiences with product quality. While some reviewers praised the authenticity, good... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Order

Users describe ambiguous interactions with order. While some customers praise fast shipping, receiving orders... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise the excellent quality of products, noting... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While some customers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes arrived in but they got my pair of socks order wrong. This makes me worry if they get the shoe order wrong next time because it takes a lot of time for the order to arrive. Plus, I dont know if... See more

Rated 5 out of 5 stars

Wasn't sure about ordering from here, but it was good. Delivery took 2 weeks, good communication was able to track package all the way. And the boots for my daughter she loves

Rated 5 out of 5 stars

Quick and very affordable shipping for where it’s being sent from, compared to most other companies selling same products. Shoes are authentic and priced right!


Company details

  1. Shoe shop

Written by the company

KICKS OWN is an online platform that caters to sneaker enthusiasts and collectors, offering a wide range of premium sneaker brands. Established in 2023, this website has quickly become a go-to destination for those seeking the latest and most sought-after releases in the sneaker world. With a specialized focus on sneakers, KICKS OWN curates an impressive selection of brands known for their quality, style, and exclusivity. From iconic classics to limited-edition collaborations, the website provides a diverse range of options to suit every sneaker lover's taste.


Contact info

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great product

Kind of a sketchy site with the fact that they offer shoes for a cheap price which cant be ordered from most known websites. Took a chance and ordered WayOfWades and am really happy with them. Only downside is the updating of shipping status, it stayed on "received information" for the whole duration of the shipping, even now when i have the shoes. Shipping to EU ended up taking 1.5 weeks.
In the end i'm happy and it seems trustworthy

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast once shipped

Ordered some Li-Ning basketball shoes for playing volleyball in. It was easy to work out the size conversion and they had lots of designs to choose from with free delivery with certain orders. Took a little while for the order to process but shipping was fast once it was. Shoes are great quality!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

The perfect sneaker shopping site

I bought my beloved Li Ning Liren 4V2 ‘red’ on this website. I think this is a great website, the design is very simple, easy to find the shoes which I want, and the website processes the orders very quickly. It was a good experience in this site.

13 March 2024
Unprompted review
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