Kicks Worldwide Reviews 

431
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Very disappointed with the service I received from Decathlon regarding a refund for faulty trainers. I had only had the trainers for four days when the fault occurred, yet my refund was not authoris... See more

Rated 5 out of 5 stars

thanks so much for your speedy customer service! it's really appreciated. i'm flying overseas, but the shoe size I selected online was too small - I sent them back and you guys were able to rush out a... See more

Company replied

Rated 5 out of 5 stars

Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cop... See more

Company replied

Rated 5 out of 5 stars

I don't usually buy online and I've not heard of the company before,but having searched everywhere for a certain pair of Nike trainers I came across this place.Ordered late Saturday afternoon, they we... See more

Company replied

Company details

  1. Shoe shop

Written by the company

Kicks Worldwide stock a premium selection of Big Brand Sneakers and Trainers at superb discount prices. Adidas, Nike, Puma, Reebok, Asics and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(431)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

KD 13

KD 13s
Ordered for my son he absolutely loves them
Really quick delivery thanks very much

20 July 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Glad your son loves the KD13s. He's young man of good taste! thanks for taking the time out to leave us this review.

Rated 5 out of 5 stars

Great Service - even for refunds!

Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cope with my wide feet.

Posted them back for a refund on Thursday- Refund in bank account on Friday - cant rate Kicks Worldwide highly enough for their quality customer service.

9 July 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Thanks for the review Neil, I'm glad we impressed you with our customer service. It's a shame the shoes didn't fit.

Rated 5 out of 5 stars

Great website

Great website, good prices and very quick delivery

7 July 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for the great 5 star review, I hope you enjoy your new shoes.

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. Service was prompt, received my order within 3-5 days of making payment.

2 June 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for the great 5 star review, I hope you enjoy your new shoes.

Rated 5 out of 5 stars

Quick delivery on Gazelles

Adidas trainers arrived 3 days after ordering, were £20 cheaper than anywhere else, recommended 👌

26 May 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Leon, Thanks for the recommendation! I hope you enjoy your Adidas Trainers!

Rated 5 out of 5 stars

All round excellent experience.

Excellent service, super quick delivery and friendly communication. Can certainly recommend. Thanks guys.

7 May 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Peter, Thanks very much for the excellent review. I hope you enjoy your trainers!

Rated 5 out of 5 stars

So happy with my Nike Tailwinds IV !

So happy with my Nike Tailwinds IV !! they came within 4 days of purchasing and are amazing quality highly recommend kicks worldwide especially considering the Nikes I got are out of stock everywhere

28 April 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Vanessa, Thanks very much for taking the time to leave us this sparkling 5 star review. I hope you enjoy your Tailwinds.

Rated 5 out of 5 stars

Excellent, reliable and trust worthy

Excellent, quick service. Great price on new running trainers, delivered from UK. Would definitely recommend for value and reliability.

28 April 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi James, Thanks very much for taking the time to review us on Trustpilot.

Rated 5 out of 5 stars

Simple order process

Simple order process, and very prompt delivery.
Happy with my Nikes. A style I'd had before but seemed out of stock everywhere else.
Highly recommend 👌

10 April 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Anna, Thanks very much for the recommendation! I hope you enjoy your Nike Trainers!

Rated 5 out of 5 stars

Found them!

I couldn’t find the off white adidas 80s continental with green stripe anywhere in my size until now, love em

8 April 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi, Glad you found the trainers you were looking for with us! Thanks for the review!

Rated 5 out of 5 stars

Great service

Great service, would order from them again :)

2 April 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for this great 5 star review. I hope you enjoy your purchase.

Rated 5 out of 5 stars

Great customer service

Great customer service. Beautiful brands to choose from. What i ordered was what I received too. Prompt delivery service .

28 March 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for your kind review, glad you had a great experience. I hope you enjoy your new shoes!

Rated 2 out of 5 stars

I ordered Nike trainers which arrived…

I ordered Nike trainers which arrived quickly but weren’t the right size

23 March 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Were sorry you received the incorrect size, we promptly offered you a free return and refund or exchange. Thanks

Rated 5 out of 5 stars

Great trainers

Great trainers

Quick delivery and the trainers are just in perfect condition as described and shown in the pictures.

15 March 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Mark, thank you very much for taking the time to leave us this brilliant review. it is very much appreciated. I hope you enjoy your new trainers!

Rated 5 out of 5 stars

I had an order which was out of stock…

I had an order which was out of stock and I was notified right away that these should have been taken out of stock. My money was refunded instantly. I was then given a discount on my next purchase which I used the same day. However these arrived and were too small. The returns process was extremely easy and quick. The what's app chat function is really good and all my messages were answered quickly and politely. One of the best companies I have ever had to deal with and will definitely use again. Highly recommended.

10 March 2022
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Reply from Kicks Worldwide

Hi Dean, Thanks very much for your kind words and brilliant 5 star rating!



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