Very disappointed with the service I received from Decathlon regarding a refund for faulty trainers. I had only had the trainers for four days when the fault occurred, yet my refund was not authoris... See more
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thanks so much for your speedy customer service! it's really appreciated. i'm flying overseas, but the shoe size I selected online was too small - I sent them back and you guys were able to rush out a... See more
Company replied
Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cop... See more
Company replied
I don't usually buy online and I've not heard of the company before,but having searched everywhere for a certain pair of Nike trainers I came across this place.Ordered late Saturday afternoon, they we... See more
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Company details
Written by the company
Kicks Worldwide stock a premium selection of Big Brand Sneakers and Trainers at superb discount prices. Adidas, Nike, Puma, Reebok, Asics and more!
Contact info
Kincraig Road 221, FY2 0PJ, Blackpool, United Kingdom
- info@kicksworldwide.com
- kicksworldwide.com
4.5
Excellent
431 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got really nice Nike Jordan trainers…
I got really nice Nike Jordan trainers in good priceI was receiving e-mails with updates re delivery.Delivery was super fast!
Highly recommended!
11 March 2023
Unprompted review
Reply from Kicks Worldwide
Thanks for giving us a shout-out, friend. We always want to make sure our customers are happy as can be. We can't wait to see ya again real soon!
Not a Nike authorised retailer
Not a Nike authorised retailer so the 2 year guarantee that Nike offers is not valid.
Edit: Nike Tiempo legend 9 pro tf has a known issue (check comments sections and reviews elsewhere) with sole separation after a few months. If this is normal then I suggest only buying this model from an authorised Nike retailer so that you can return them to Nike.
8 March 2023
Unprompted review
Reply from Kicks Worldwide
Thank you for bringing this to our attention. We're sorry to hear that you've experienced an issue with your football boot. It's important to note that peeling of the sole from a football boot is typically not considered a defect, but rather damage that can result from normal wear and tear, especially from playing football. We understand your frustration, and we always strive to provide our customers with high-quality products that are fit for their intended use. Unfortunately, this type of damage is not covered by our warranty or by the manufacturer's warranty.
Great trainers....speedy delivery
Great trainers....speedy delivery. Communication of progress throughout.
27 February 2023
Reply from Kicks Worldwide
Thanks for the positive feedback, we are very glad you had a great experience.
No issues or complaints with the order…
No issues or complaints with the order process or the Nike Command trainers. Would definitely use this site again.
27 January 2023
Reply from Kicks Worldwide
Thanks for leaving us such a positive review! We're thrilled to hear that you had a great experience with us and that your Nike Command trainers arrived without any issues.
We take pride in providing our customers with hassle-free order process, so it's fantastic to hear that we delivered on that promise. We'd love to have you back as a customer, so don't hesitate to reach out if you need anything in the future.
Thanks again for choosing us and for your kind words!
Customer service was excellent
Customer service was excellent. Helped me out big time to make sure I got my order in time for my boys birthday. Football boots are quality as well. Thanks again!
26 January 2023
Unprompted review
Reply from Kicks Worldwide
We're absolutely delighted to hear that you had an excellent experience with our customer service team! We're always here to help and it's fantastic to know that we were able to assist you in getting your order in time for your boy's birthday. We're thrilled to hear that you're pleased with the quality of the football boots too!
At our company, we take pride in providing top-notch customer service and quality products, so your feedback means the world to us. If you ever need anything in the future, please don't hesitate to reach out to us. We'd be more than happy to assist you again.
Super duper!
Excellent customer service.
Arrived on time.
My daughter absolutely loves her new trainer's ❤️
31 December 2022
Reply from Kicks Worldwide
Thank you so much for your excellent review! Glad your daughter loves her new shoes!
Football boots
They came on time and in mint condition, absolutely amazing and fit very well
5 January 2023
Reply from Kicks Worldwide
Excellent news! Thanks for taking the time to leave this awesome review.
Quick delivery
Quick delivery, constant emails about item being delivered and delivery process
Shoe size ordered is wrong however so we are returning to exchange for size bigger
4 January 2023
Reply from Kicks Worldwide
An informed customer is a happy customer! Thanks so much for your great review.
Better elsewhere
Not able to order online and no response to mail or messages
30 December 2022
Unprompted review
Reply from Kicks Worldwide
Hi Apologies, We had some technical issues and no staff were working as it was New Years Eve.
Excellent service
Shipping was super quick even on Xmas holiday period. Contacted them they got back to me very quickly and trainers in perfect condition and price for them was amazing truly a happy customer thank you
30 December 2022
Unprompted review
Reply from Kicks Worldwide
Thank you for the great review and 5 stars! We are very glad you are happy with your order. Thanks Again!
Reply from Kicks Worldwide
Thank you for honest review. We absolutely appreciate it. Thanks
Excellent as always
I've bought from Kicks before, they're always great trainers with fast delivery and they always arrive safely and in perfect condition. What's not to like?!
3 December 2022
Reply from Kicks Worldwide
Thank you for the top notch review and 5 stars. Hope to see you again!
Quick and excellent delivery
Quick and excellent delivery - all went really smoothly and well so will be using again soon.
9 December 2022
Reply from Kicks Worldwide
Thank you for the great honest review. We hope you enjoy your purchase!
All round excellent service with the…
All round excellent service with the exception of the courier who just left the parcel on my doorstep
2 December 2022
Reply from Kicks Worldwide
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent experience with our service, but we are sorry to hear that the courier did not deliver the package to your satisfaction.
We take the security and safety of our customers' parcels very seriously, and we apologize for any inconvenience or frustration that the courier's actions may have caused. We will definitely investigate the matter with the courier service provider and take appropriate actions to prevent this from happening in the future.
Reply from Kicks Worldwide
Thank you for taking the time to provide feedback on your recent experience with our customer service. We are delighted to hear that you had a positive experience with us and that everything was great from start to finish.
Our team takes great pride in providing excellent service and ensuring our customers are satisfied with their experience. It's great to hear that we were able to meet your expectations, and we look forward to serving you again in the future.
Please don't hesitate to contact us if you need any assistance in the future. We appreciate your business and hope to continue providing you with top-notch service.
Excellent service & product - thanks!
Found the trainers in the size I required. Simple to order & quick delivery. Was a gift for husband and he is happy!
27 November 2022
Reply from Kicks Worldwide
Thank you for taking the time to write such a positive review of our product and service. We are thrilled to hear that you found the trainers you needed in the correct size and that the ordering process was simple and efficient. We always strive to provide our customers with the best possible shopping experience, and it is wonderful to know that we have met your expectations.
We are delighted to hear that your husband is happy with his gift, and we hope that the trainers will provide him with comfort and support for many workouts to come. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing our company for your shopping needs. We appreciate your business and look forward to serving you again in the future.
Easy transaction
Trainers out of stock in Nike store, but ordered online whilst still in store. Delivery a couple of days later
13 November 2022
Reply from Kicks Worldwide
Bingo! That's what we like to hear! Glad you were able to find the trainers you wanted with us!
Great service
Good stock and a speedy reliable service. Have purchased a few times from Kicks Worldwide and always really happy with my orders.
11 November 2022
Reply from Kicks Worldwide
Hi Jo, Thanks very much for shipping with us again! Thanks for the great review
Quick delivery of asic shoes I ordered.
6 November 2022
Reply from Kicks Worldwide
Great news! Thank for the great review!
Great service
Order arrived quicker than expected, well packaged, accurate order tracking. Would definitely use again.
3 November 2022
Reply from Kicks Worldwide
Thank your for the great review! Enjoy our new shoes!
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