Kids Brand Store Reviews 

4,476
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I have shopped at kids brandstore a couple of times. If you want to buy quality brands at a good price and get a good discount from time to time, this is the place to be. Unfortunately half of my rece... See more

Rated 5 out of 5 stars

I like this website it's really nice selection for teenagers. Few times I ordered clothes from the store and it was very nice experience. Delivery was on time, I used Budbee option. Clothes comes in... See more

Rated 1 out of 5 stars

Be very Careful! They send you clothes with no lable some times, so that you will not be able to get your money back when you return! Customer service lie basically and do not admit their own mi... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, package was lost somewhere between the warehouse and a Budbee box. Kids Brandstore took care of it and solved the issue in a very customer friendly way!!

Company details

  1. Children's clothes shop

Written by the company

Kids Brand Store is de grootste online kledingwinkel voor jongeren in heel Scandinavië. Ons assortiment bestaat uit toonaangevende merken en evolueert voortdurend om altijd relevant, uniek en exclusief te zijn. Sinds de start in 2011 is het ons doel geweest om constant beter te worden in wat we doen, altijd nieuwsgierig te blijven en een fijne klantenservice te bieden. Vandaag de dag zijn we de marktleider in onze niche branche en onze reis gaat voort, zodat je als klant een inspirerende en vlotte ervaring zult hebben, elke keer weer dat je bij ons shopt. Kids Brand Store – Original Teen Fashion


Contact info

3.6

Average

TrustScore 3.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(4,476)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

I really liked the service of this online webshop. I payed for the quick delivery and the next day, in the evening, it was arrived. A part of my order was missing but they send it to me after some nice email contact. There reply is very quick and the service very good. I would recommend this site!!

9 December 2020
Rated 1 out of 5 stars

after 9 days I still haven't received…

after 9 days I still haven't received my product

11 October 2020
Kids Brand Store logo

Reply from Kids Brand Store

Hi,

Thank you for your feedback. We offer a delivery time 3-6 working days with DHL. I can see that you have received your package. If you have any more questions please contact our customer service info@kidsbrandstore.nl and they will help you.

Wish you a nice Wednesday
Best regards KidsBrandStore

Rated 2 out of 5 stars

Where is our hoodie?

I ordered a hoodie a week ago and to date have not received proper feedback as to when i can expect to receive it. I find this service quite disappointing.

5 October 2020
Unprompted review
Kids Brand Store logo

Reply from Kids Brand Store

Hi Sian,

We are so sorry for the delay. I hope everything has worked out for you. Otherwise please contact our customer support info@kidsbrandstore.nl
Wish you a nice day
Best Regards,
Agnes KidsBrandStore

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