Been trying to ring and no one picks up no idea why you've advertising pokemon cards and all sorts and not been able to take orders should be out of stock if thats the case, regardless ive got over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
been trying to order for a few weeks but keeps saying we aren’t processing new orders as moving to new premises don’t know how long this will take very frustrating
Company replied
I tried to order some Pokemon cards but you opening your new website
Company replied
For anyone looking for Pókemon! This website still shows up in stock and on google but its defunct since 2022!! BEWARE
Company replied
Company details
Written by the company
Kids Dream is a family run business that started in 2016. The store offers a wide range of carefully selected toys and products that you won’t normally find on your local high street. All of those are meticulously sourced and rigorously tested, often by our own little helpers, before being added to the shop. Kids Dream is determined to only market those products that we would be happy to buy for our own family. As a result, by browsing through the website, you will be able to find a range of unique, competitively priced products that are guaranteed to bring more fun and joy to families. Kids Dream are moving forward to bringing in a wider range of Eco friendly recycled and sustainable products alongside learning and educational toys, and some Sensory products after having the experience of sensory needs with their own children and understand the importance of having a provider of quality products to help support a wide spectrum of parental needs, to engage and excite and capture the imagination of the children of a highly over stimulated modern world. Everyone likes something slightly different and unique right?... Kids Dream literally has something for everyone! Here at Kids Dream we take customer service very seriously and feedback is important to us. If you feel we have provided a good service and you are happy with your purchase please leave us a positive review. If you have any queries or suggestions please do not hesitate to contact us. We love to hear from our customers!
Contact info
Low Farm, Spring Lane, Folkingham, Sleaford, Lincolnshire, NG34 0SJ, NG34 0SJ, sleaford, United Kingdom
- 07539077142
- admin@kidsdream.co.uk
- kidsdream.co.uk
1.4
Bad
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kids Dream
Thank you for your 5* review we pride ourselves on providing an excellent service and as a small family run business your feedback is appreciated.
Michelle
Kids Dream
Very pleased with my purchase
Very pleased with my purchase. Arrived super quick and emails received post delivery offering membership to gain points.
Very happy
19 August 2022
Reply from Kids Dream
Thank you so much for you 5* review it is a pleasure to offer you loyalty points on you purchase we hope to welcome you back to store soon.
Michelle
Kids Dream
Absolutely brilliant company
Absolutely brilliant company, delivered quickly- brilliant quality toys and thoroughly enjoyed daily
14 August 2022
Unprompted review
Reply from Kids Dream
Thank you so much for your 5* review being a small family run business providing a great service and fantastic products is so important to us we hope to welcome you back to our store again in the future.
Michelle Kids Dream
Great price, great service
Despatch was prompt and they are competitively priced. Really happy with my order and would use them again!
26 July 2022
Reply from Kids Dream
Thank you for your 5* review we very pleased you are happy with your product and the service that you have received.
Michelle
Kids Dream
Very satisfied thankyou
14 July 2022
Reply from Kids Dream
Thank you for shopping with Kids Dream and for taking the time to leave a 5* review, I am pleased you are happy with your item and service. we hope to welcome you back soon.
Michelle Kids Dream
Pokemon radiant Eevee collection box
Very fast next day delivery, well packaged great service
8 July 2022
Reply from Kids Dream
Thank you for your 5* Review Im pleased your happy with your purchase and I hope you had some good Finds in your Pokemon packs! We hope to welcome you back to us again soon.
Michelle
Kids Dream
Perfect service
Perfect service! Very quick delivery and the product was immaculate. Great job guys, keep it up!
4 July 2022
Reply from Kids Dream
Thank you for your 5* review we are so pleased your happy with our service and product.
We hope to welcome you back to our store in the future
Michelle
Kids Dream
Lovely wooden egg with nice…
Lovely wooden egg with nice personalised lettering , pleased with quality. Would make an excellent gift for a baby
30 May 2022
Reply from Kids Dream
Thank you so much for your review and for purchasing from Kids Dream
I’m so pleased your happy with the product
Michelle
Kids Dream
My daughter loves it.
15 May 2022
Reply from Kids Dream
Thank you so much for shopping at Kids dream and for your Kind words I am so pleased that your daughter loves her Keel Eco Tiger, We hope to welcome you back to the store in the future.
Michelle Kids Dream
Happy customer!
Delivery was extremely fast and customers service very nice and efficient! Would use again and recommend!
11 May 2022
Reply from Kids Dream
Thank you so much for choosing to shop with Kids dream, and for the time you have taken to leave a review, we hope to welcome you back in the future.
Michelle Kids Dream
The company were on holiday when I…
The company were on holiday when I placed my order but clearly said so on the website. They processed the order exactly when they said they would. The product came at the expected time and was neatly packaged.
5 May 2022
Reply from Kids Dream
Thank you so much for choosing to shop with Kids Dream and for your kind words we truly appreciate it. We hope to welcome you back in the future.
Michelle
Kids Dream
Reply from Kids Dream
Thank you for shopping at kids Dream and for your kind words
Michelle
Kids Dream
Perfect
⭐️⭐️⭐️⭐️⭐️Brilliant customer service, items arrived quickly and beautifully wrapped. Highly recommended ⭐️⭐️⭐️⭐️⭐️
13 April 2022
Reply from Kids Dream
Thank you for your kind words and for shopping at Kids Dream.
Michelle
Kids Dream
Reply from Kids Dream
Thank you for your kind feedback we’re pleased you were happy with the service and the product thank you for shopping at Kids Dream Michelle x
Reply from Kids Dream
Thank you again for your review were extremely pleased that you were happy with the product.
Thank you
Michelle Kids Dream
Pokemon single booster boosters
Also purchased some single booster packs which arrived in perfect condition. Thank you soo much. Recommend to all.
17 March 2022
Reply from Kids Dream
Thank you again for the 5* review It is extremly appreciated, Im glad you are happy with your products. Thank you again for shopping with Kids Dream we look forward to supporting you with future purchases Michelle Kids Dream
Lovely graduation bear…
I purchased a lovely graduation bear from kids dream, she responded to my enquiry within an hour, she was very helpful and as I was close by, she delivered the bear, gift wrapped that day, amazing. I also can't believe the bear is made out of plastic bottles, you can't tell.
Thank you kids dream.
16 March 2022
Reply from Kids Dream
Thank you Cat for your Kind words I also find it amazing that the bears are 100% recycled. thank you for the review it eans alot to Kids Dream that you are happy with the service and the product.
Michelle Kids Dream
Excellent service!
12 March 2022
Reply from Kids Dream
Thank you for your kind feedback I’m glad you were happy with your experience shopping with Kids Dream thank you for choosing us
A dream of a transaction
A dream of a transaction! Fantastic products, friendly and fast service.
6 March 2022
Reply from Kids Dream
Thank you alison for you kind words your feedback means alot to us as a small independant company.
Michelle Kids Dream
Another Stellar Performance
As always, its a pleasure to do business with Kids Dream.
The service is personalized to you.
Responses are quick - usually I have had a response within a few minutes to queries - and I am treated as a person, not another customer.
Items are beautifully packaged and arrive in good time. Couldn't recommend them highly enough
11 December 2021
Reply from Kids Dream
Dear Caroline
Thank you for your continued business, a very valued customer and we really appreciate your positive feedback each time. We are thrilled you choose to return to shop with us regularly.
Happy Christmas 🎄
Kind Regards
Becki
Kids Dream
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.