Kids Dream Reviews 

152
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been trying to ring and no one picks up no idea why you've advertising pokemon cards and all sorts and not been able to take orders should be out of stock if thats the case, regardless ive got over... See more

Company replied

Rated 1 out of 5 stars

been trying to order for a few weeks but keeps saying we aren’t processing new orders as moving to new premises don’t know how long this will take very frustrating

Company replied

Rated 1 out of 5 stars

I tried to order some Pokemon cards but you opening your new website

Company replied

Rated 1 out of 5 stars

For anyone looking for Pókemon! This website still shows up in stock and on google but its defunct since 2022!! BEWARE

Company replied

Company details

  1. Toy shop
  2. Childrens Toy Store
  3. Gift shop

Written by the company

Kids Dream is a family run business that started in 2016. The store offers a wide range of carefully selected toys and products that you won’t normally find on your local high street. All of those are meticulously sourced and rigorously tested, often by our own little helpers, before being added to the shop. Kids Dream is determined to only market those products that we would be happy to buy for our own family. As a result, by browsing through the website, you will be able to find a range of unique, competitively priced products that are guaranteed to bring more fun and joy to families. Kids Dream are moving forward to bringing in a wider range of Eco friendly recycled and sustainable products alongside learning and educational toys, and some Sensory products after having the experience of sensory needs with their own children and understand the importance of having a provider of quality products to help support a wide spectrum of parental needs, to engage and excite and capture the imagination of the children of a highly over stimulated modern world. Everyone likes something slightly different and unique right?... Kids Dream literally has something for everyone! Here at Kids Dream we take customer service very seriously and feedback is important to us. If you feel we have provided a good service and you are happy with your purchase please leave us a positive review. If you have any queries or suggestions please do not hesitate to contact us. We love to hear from our customers!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(152)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product was delivered quickly

The product was delivered quickly, and the service was very efficient.
The gift was also lovely wrapped up.

9 September 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for your kind words and taking the time to review our service, it really means a lot to us at Kids Dream. Kind Regards Becki

Rated 5 out of 5 stars

Excellent product and really fast delivery

Excellent product! and was so surprised how fast delivery was cosidering it was free post. Thank you!

18 July 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello Angela, thank you very much for your taking the time to leave us a positive review and your kind words , we really appreciate our customers feedback. Kind regards Becki

Rated 5 out of 5 stars

Great item and fabulous service and…

Great item and fabulous service and item was gift wrapped too.
Will definitely use again.

25 June 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello Thank you so much for taking the time to write such a lovely review, it really means a lot to us. We are glad you are happy with your purchase and service provided.

Rated 5 out of 5 stars

Becki is such a lovely lady Top marks…

Becki is such a lovely lady Top marks for communication!

9 June 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much Andrea you are a wonderful customer and so glad you like your purchases from us at Kids Dream.

Rated 5 out of 5 stars

Excellent service

29 May 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to leave us a positive review. We work very hard to keep our customers happy, it is lovely to receive feedback from another customer. Becki Kids Dream

Rated 5 out of 5 stars

The big mummy mouse is stunning

The big mummy mouse is stunning.
I previously ordered the baby mouse, I was so delighted with it so I ordered the mummy mouse.
They look beautiful together my daughter loves them both.
The delivery and service is impeccable.
I would definitely recommend.
Fantastic.

26 May 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you for being a valuable customer taking the time to write a wonderful review. I knew you love her! I am sure the recipeint is very happy to her Mummy mouse has arrived, enjoy! Becki Kids Dream

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service from Becki @ kidsdream. Unfortunately, my order didn’t arrive due to Royal Mail but Becki did everything she could to rectify the problem. I would definitely recommend :-)

16 May 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for writing such a lovely review although the outcome of your purchase wasn't as positive, we tried our best. Really means a lot to us Becki Kids Dream.

Rated 5 out of 5 stars

Great customer service!

23 February 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you for taking the time to review Kids Dream, this really means a lot to us as we pride ourselves on giving great customer service. We are glad you are happy with the service we have provided.

Rated 5 out of 5 stars

Lovely item

Lovely item, great company and communication. Recommended!

18 February 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to write a review we really appreciate this at Kids Dream and love to see happy customers too.

Rated 5 out of 5 stars

Always excellent customer service and…

Always excellent customer service and prompt delivery x

16 February 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave us a 5* review. This really means a lot to us at Kids Dream as customer service is very important to us. We really appreciate your custom and so glad you have chose to shop with us on more than one occasion. Becki Kids Dream

Rated 5 out of 5 stars

Fantastic customer service from a friendly professional.

I recently purchased one of the brilliant colour changing umbrellas for my little boy for Christmas. The website was very well laid out and easy to navigate. I received several emails to keep me updated as to the status of my order and delivery was very quick indeed. All in all I received fantastic service from an equally fantastic company!

25 November 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Sorry for my delay in replying. Thank you so much for taking the time to write such a lovely review about Kids Dream, it really means a lot to us. We really hope your little boy loves his present.

Rated 5 out of 5 stars

Lovely tea set

Lovely tea set. Perfect as a little present.

25 November 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to write a review about your purchase from us at Kids Dream. It really means a lot to us. Have a lovely day Becki

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good email communication re delivery. Reasonable price, lowest price I found. Excellent item. Very happy.

20 May 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello sorry for the delay in replying. We are pleased you are happy with your purchase and thank you so much for taking the time to leave a positive review. This means a lot to us at Kids Dream.

Rated 5 out of 5 stars

Excellent Service

Received multiple updates throughout the status of the order and a check that everything was okay once the order was complete. Couldn't ask for anything more really.

20 March 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave a positive review. This means a lot to us at Kids Dream.

Rated 5 out of 5 stars

christmas presents

I would use kids dream again no problems.

13 January 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you customer service is very important to us and your review means a lot. Kids Dream

Rated 5 out of 5 stars

Helpful, Reliable and Efficient

A very helpful company who delivered on time. The product was excellent and exceeded my expectations. I would recommend them without hesitation.

11 January 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you customer service is very important to us and your review means a lot. Kids Dream!

Rated 5 out of 5 stars

Fantastic company

Excellent quality, quick delivery but what I really liked was that late payment option. I had my parcel delivered than I had another 10 days to pay for it. I've never seen anything like this before!

10 January 2017
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you customer service is very important to us and your review means a lot. Kids Dream!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look