KidsRacing Reviews 5

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Poor

Customer service is non existent really, the communication is very poor, with no replies to questions. I think ultimately the bikes for kids are decent with no real competitors, arrogantly, the company knows this so takes customers for granted. The sooner a competitor comes into the space the better as I'm sure there won't be many with much loyalty to Kids Racing. The fact you can't leave a google review is also telling of the fact they obviously don't want to allow a public forum for negative reviews.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

absolute scam

absolute scam, no contact from them whatsoever. tried to refund and item 14 days ago and still have not got my money back.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. Received zero support for a part I bought that did not work. Did not reply to my emails, did not answer phone, did not reply through Facebook. After 3 weeks I have filed a PayPal claim. Terrible company.

30 August 2023
Unprompted review
Rated 1 out of 5 stars

Not flexible at all

Not flexible at all. I asked them to send the parcel with a courier company, with an extra charge, in order to receive it as soon as possible and they send it via post without bothering to reply.

6 February 2021
Unprompted review

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