Wonderful kit I got specifically for the clippers and nail grinder. The brushes and nail trimmers were a bonus! Nice quality and I love that they have replacement blades for the clippers
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer
Company replied
Lola’s Official Product Review: Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars. Conditioner: just shampoo’s accomplice. absolutely not. Bath itself: violation of c... See more
Company replied
It's been 30 years since I was able to use a similar product from Florida. I was also a distributor of next gen products that were also excellent. Sharrah Afghans, est. 1971 are known for excellent t... See more
Company replied
Company details
About Kika Usa
Written by the company
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contact info
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, United States
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4.4
Excellent
475 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Everything we ordered arrived in…
Everything we ordered arrived in perfect condition and was shipped so quickly
19 May 2026
Reply from Kika Usa
Thank you for your kind review! We're delighted to hear that everything arrived in perfect condition and that you were happy with the delivery speed. Providing a smooth shopping experience for both our customers and their pets is always our goal. We truly appreciate your support and look forward to serving you again soon! 🐾😊
Happy that seller offers Kerastese products!
Great website by seller to offer superior shampoo and condtioner for my Miniature Poodle!
19 May 2026
Reply from Kika Usa
Thank you for your lovely feedback! We're delighted to hear that you found what you were looking for and that you're happy with both our website and the products. Wishing your furry friend healthy and happy grooming! 🐾✨
Clipper, grinder grooming kit
Wonderful kit I got specifically for the clippers and nail grinder. The brushes and nail trimmers were a bonus! Nice quality and I love that they have replacement blades for the clippers
18 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products 😊
The products I picked and the quick…
The products I picked and the quick delivery are worth every penny.
26 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products 😊
I received a delivery I did not want…
I received a delivery I did not want and was charged over $12 postage when it was supposed to be part of a delivery that had no postage.
26 May 2026
Reply from Kika Usa
Hello,
Please contact us via email at support@kika-usa.com so that we can carefully review this situation and help you resolve the issue.
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products 😊
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you got your products fast😊
Great high quality products
Great high quality products, helpful recommendations, and super speedy shipping.
My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer
7 April 2026
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products!
I have been on the subscription plan…
I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the food myself. Then I received emails on the shipment and the tracking. Now my dog is almost out of food and UPS email me and said the item was delivered. It was not delivered to my house. I tried compete a claim with UPS but I needed information from Superior such as address, phone #, contact person. I called KIKA this morning and left a message. Noone has called as of yet and I'm out the payment for this food and now I have to find some other food for my dog.
21 May 2026
Reply from Kika Usa
We sincerely apologize for this situation.
We have reordered the products for you, and you should receive them by June 3.
I LOVE this company
I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!
21 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear that you liked our products!
I never got the item
I never got the item! says attempt deliver but has tons deliver no issue.
19 May 2026
Reply from Kika Usa
After checking the information in our system, we can see that the products were successfully delivered to you.
We apologize for the delay and for the inconvenience caused.
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
As usual my dogs were excited when the…
As usual my dogs were excited when the shipment arrived. It's like they know it for them. The boxes wasn't damaged & arrived as it was suppose to.
18 May 2026
Reply from Kika Usa
We’re really happy to hear that your dogs were excited about the delivery — it’s always wonderful to know they recognize it’s something for them!
Agents were knowledgeable and super…
Agents were knowledgeable and super nice every step of the way. The food I thinking its of good quality
18 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Lola’s Official Product Review:
Lola’s Official Product Review:
Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars.
Conditioner: just shampoo’s accomplice. absolutely not.
Bath itself: violation of civil liberties.
BUT.
That cooling towel afterward????? THAT was luxury. That was spa. That was “retired heiress being gently misted on a yacht” energy. I would like 14 more immediately.
Overall review: baths suck but I survived bravely and deserve rotisserie chicken compensation.
7 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Will not take returns if opened
Will not take returns if opened . How do you know if it works if you don’t try it? Obviously do not stand behind your product otherwise you would give a refund as the product doesn’t work
23 May 2026
Unprompted review
Reply from Kika Usa
We understand your concern, however, opened products cannot be returned for hygiene and safety reasons. This is a standard policy applied to ensure product integrity for all customers.
I Love these shampoos and…
I Love these shampoos and conditioners!! The three step process is easy to use and leaves their coats soft and silky!!
5 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Product lost upon delivery
Product lost upon delivery. Reached out to company and no response. No one returned call or voicemail. Will not recommend.
5 May 2026
Reply from Kika Usa
We have already responded to your inquiry and provided delivery confirmation, including photos showing that the parcel was successfully delivered.
If you are still unable to locate your package, please contact us again and we will gladly re-check everything with the courier service and assist you further.
Unique items and fast shipment.
15 May 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear that you liked our products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.