Kiki BearReviews 

149
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I for one think its great!I get free items because im actually the niece of the owner of this shop,his children are my first cousins so easily just become family!

Rated 5 out of 5 stars

Bought multiple items and they came well packaged in a reused box (very eco); arrived quickly but there was no despatch email, so they were (pleasantly) surprisingly early! Actual item was something s... See more

Company replied

Rated 2 out of 5 stars

I bought the item from here because it was different colours and looked better quality than other similar cheaper items on eBay from China.. other items also had free postage... When my item arrived i... See more

Company replied

Rated 5 out of 5 stars

Great price - delivered on time! ..... However, the product bought was the micky mouse phone - which is very disappointing. Was given as a gift hence the updated review. The phone only produces a fe... See more

Company details

  1. Toy shop
  2. Baby Clothing Shop

Written by the company

The place to come for all things children. Founded in 2021 by Kian and Mia's Mummy and Daddy. The business’ name was inspired by a pet name for Kian. We want to help families grow together by introducing toys, educational tools, fun activities and joy along the way. Our website provides products which cater for babies, toddlers and older children, so parents can have a one-stop for everything they need!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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No history of asking for reviews

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4.4

All reviews

(149)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful product.

Beautiful product.
Beautifully boxed. Would recommend

14 November 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Julie,

Thank you for your lovely review.

We look forward to welcoming you back.

Kiki Bear 🧸

Rated 5 out of 5 stars

Really lovely super soft teddies

Really lovely super soft teddies. Ordered two for little ones coming to a baby shower.

7 November 2021
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Reply from Kiki Bear

Hi Cheryl,


Thank you for your lovely review!

We hope the little ones enjoy their gift!

We cannot wait to have you back.

Kiki Bear 🧸

Rated 5 out of 5 stars

Excellent

Excellent, I’ve been looking for good old fashioned style stimulative and interactive toys for my granddaughter for ages and found just what I was looking for! Thank you

3 November 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Lorraine,

Thank you for your lovely review!

We welcome you back with open arms in the future.

Kiki Bear 🧸

Rated 5 out of 5 stars

Quick and straight forward

Bought multiple items and they came well packaged in a reused box (very eco); arrived quickly but there was no despatch email, so they were (pleasantly) surprisingly early! Actual item was something sold out in lots of other places, so really pleased.

1 November 2021
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Reply from Kiki Bear

Hi Louise,

Thank you for your lovely review!

We look forward to serving you again.

Kiki Bear 🧸

Rated 5 out of 5 stars

The PJ mask toys are fab

The PJ mask toys are fab, great quality and great price along with a very quick delivery and excellent customer service.

27 October 2021
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Reply from Kiki Bear

Hi,

Thank you for your lovely words!

We look forward to welcoming you back.

Kiki Bear 🧸

Rated 5 out of 5 stars

Good service tape measure is for my…

Good service tape measure is for my grandson for Christmas l am sure he love it looks good quality

17 October 2021
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Reply from Kiki Bear

Hi Ruth,

Thank you for your lovely review! I hope you grandson likes his gift 🙂

Kiki Bear 🧸

Rated 5 out of 5 stars

A gift for my Granddaughter

I bought this as a gift for my 3 month old granddaughter and she (and her parents!) love it. It was exactly what I was hoping for as a gift.

6 October 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Moira,

Thank you for your lovely review! We are glad your grand child and her parents liked the gift!

Kiki Bear 🧸

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and easy. Lovely product. Little girl is chuffed to bits.

5 October 2021
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Reply from Kiki Bear

Hi Charlotte,

We are happy to make your little girl happy!

Kiki Bear 🧸

Rated 5 out of 5 stars

Excellent customer service

Customer service + products really good.
One parcel delivered by Hermes, in 2 days.
Still waiting a week later on Royal Mail parcel, missed my grandsons birthday!
Would put me off ordering again

1 October 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Val,

Thank you for your review. We are pleased to hear you are happy with tbe customer service and product quality.


Most items we sell we dispatch ourselves like the Janod Caterpillar Track that you received in 2 days.

We are sorry to hear that both items did not arrive in time for your grandson's birthday. However, some items are dispatched by partner companies, a few of which are based overseas. This is the case with the whack-a-mole toy you have bought. Therefore the lead time as advised on the product page is 5-10 Working days.

We welcome you back with open arms.

Kiki Bear 🧸

Rated 5 out of 5 stars

Fast delivery

Fast delivery, super product. Recieved tracking for delivery. Would definitely buy from this company again.

20 September 2021
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Reply from Kiki Bear

Hi Ann,

Thank you for your lovely review!

We welcome you back with open arms.

Kiki Bear 🧸

Rated 2 out of 5 stars

Product was not to the expected…

Product was not to the expected standard for my grand daughter. For the price the product quality should have been I feel much better.

20 September 2021
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Reply from Kiki Bear

Hi Mike,

Thank you for your review.

Please email us on info@kikibear.co.uk with your feedback and we can look into this for you.

Kiki Bear 🧸

Rated 3 out of 5 stars

Lost in transit but customer service was great

I ordered for my toddlers first day at preschool, the item never arrived due to courier loosing it. Despite this the customer service was very responsive.

19 September 2021
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Reply from Kiki Bear

Hi Natalia,

Once again our apologies that your order was lost by the courier.

We are glad to resolve this with a refund for you.

Kiki Bear 🧸

Rated 1 out of 5 stars

My order hasnt arrived

18 September 2021
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Reply from Kiki Bear

Hi Kelly,

The projector you ordered is advised as 5-10 working days service. It has been 8 working days since you placed the order.

We have tracked it for you and can advise it is due for delivery today.

As this is within the advised timeframe we hope that you can reconsider the review you have left.

We hope the purchase is enjoyed!

Kiki Bear 🧸

Rated 5 out of 5 stars

Good quality product

Good quality product and all as promised.

11 September 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Tony,

Thank you for your review!

Let us know if you need anything else.

Kiki Bear 🧸

Rated 5 out of 5 stars

Wonderful great and fluffy bear

Wonderful great and fluffy bear! Great service. Thank u!

5 September 2021
Kiki Bear logo

Reply from Kiki Bear

Hi Olla,

Thank you very much for your kind review! You are welcome back anytime!

Kiki Bear 🧸

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