Kikoff Reviews 2,270

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in helping them raise their credit scores, often much faster than anticipated. Many highlight the app's ease of use and the valuable insights it provides for managing finances and improving credit. However, some customers also noted issues with payments, including unexpected charges and difficulties linking external accounts. Additionally, a few people were dissatisfied with customer service, mentioning unhelpful responses or a lack of direct human interaction.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers found the app easy to use, simple... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration, citing issues such as... See more

Service

Customers consistently note positive experiences with service, with many praising its effectiveness in... See more

Application

Consumers find the app to be a positive tool for credit building. Many reviewers praise its ease of use and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They deliver on what they promise. They’ve helped me increase my credit score much faster than I expected and I will continue to use them. Some of their features don’t seem to work, at least not for m... See more

Company replied

Rated 4 out of 5 stars

Still a new user and score has gone up. I hope down the road I can come back and change this to 5 stars. FYI no issues or problems yet and I hope this company only continues to get better and care f... See more

Company replied

Rated 5 out of 5 stars

Kickoff has worked wonders for me thusfar. Easy payments, they report to ALL credit Bureaus, and my credit has risen past the national average. Best of all, if you're a couple days late, no worries,... See more

Company replied

Rated 5 out of 5 stars

Kickoff has been such an awesome experience for me because of how helpful they truly are!! Literally raised my score by hundreds of points! Plus helped me figure out exactly how to help my situa... See more

Company replied


Company details

  1. Credit reporting agency
  2. Credit Counselling Service

Written by the company

Kikoff is a personal finance platform that expands access to credit and financial services, helping people build credit quickly and work toward long-term financial health. Founded by a team with personal experience navigating the challenges of credit access, Kikoff is committed to creating fair, effective tools that support real financial progress. Designed to rethink the traditional hurdles of credit building, Kikoff opens a path to get started in minutes - with no credit check. Headquartered in San Francisco, Kikoff is a licensed lender and uses bank-level encryption to protect customer data. Learn more at Kikoff.com or by downloading the Kikoff app.

#1 Credit Building App with 4.9 star rating on 75k+ reviews. Sign up in just minutes!

Written by the company

Improve your credit utilization, payment history, and account age with Kikoff.
Credit score under 600? Kikoff users see an avg increase of 58 pts. Individual results vary.

Give your credit score a boost with Kikoff

No credit check. No hidden fees.

No credit check. No hidden fees.
Start building credit today. Zero Fees. Zero Interest. Zero Catch. Really.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Kickoff was cancelled over 3 months ago

Kickoff was cancelled over 3 months ago
Still get
Calls emails text app alerts
Your payment is late
Called to ask for legal - was told they do not have legal department
Which is either a
Lie
Or
True - which is very illegal

But at this point I have all documentation on this
Looking for their legal department information as I have on recording that they do not have one

Anyone who has dealt with this

Help
They took money
Reports a trade line - which how legally are they doing this with nothing backing that trade line

It doesn’t help
Stay clear
No phone number to call my first mistake

Stay away

Anyone else deal with Legal
Help

16 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about what you’ve experienced. Your concerns matter to us, and we want you to know that we're here to help and committed to finding a solution. Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 1 out of 5 stars

Having a login problem caused by phone…

Having a login problem caused by phone number changed. I would like to cancel that’s all. I dont need this service and I’m cutting back on expenses

16 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can together to resolve this.

Rated 1 out of 5 stars

Rep is clueless

Their reps can't answer a simple question. I've spent the last few hours and about 7 emails (with screenshots) asking them where I can find my secured card's total and available credit limits. They tell me to look in menus and areas that don't even exist or show in the app. I still haven't found the information. Why is it so hard?

The service may be good, but I think its time to cancel. Too much hassle for something that should be simple to find.

12 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can work together to resolve this. We remain committed to providing assistance!

Rated 3 out of 5 stars

It’s just the beginning got leave room…

It’s just the beginning got leave room for the real ratings

9 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Hi Clarence! We are always thrilled to receive feedback from our users and implement enhancements to their overall experience. If there's something specific you'd like us to take a closer look at, we'd love to hear from you! You can reach out to us at 1 (844) 741-9292 or visit our website at http://kikoff.com/link/get-help.

Rated 5 out of 5 stars

Has been a great application to help…

Has been a great application to help with my credit building 😄

1 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 1 out of 5 stars

Kickoff says they raise ur credit…

Kickoff says they raise ur credit score. That’s a straight up LIE!!! THEY are supposed to withdraw $5 from my account every month. I’ve had the same account for years and who doesn’t have five lousy dollars in their account. Since for whatever reason they decided to not take the money out for several months then report to the credit bureau that I’m behind on my payments my credit score dropped. Even when they were taking the payment out my credit score didn’t go up at all not because of kickoff anyway. Save urself the trouble look for a better solution elsewhere. Kickoff SUCKS!!!!!!!

5 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 1 out of 5 stars

Horrible Experience

I never leave reviews, but I dont want any anyone else to experience what I have. They have Absolute horrible customer service, I had my payments come out automatically every Month for the last year, and they reported to the credit bureau that I had been late for the last 60days when I called them, the guy informed me that he could see my payments had in fact come out, he then told me they didn’t report to the credit bureau, when i informed him i had proof that my score had dropped drastically because of it he giggled, then i was sent an email a few hours later saying there was nothing that that could do to correct the bad ding on my report. Their FALSE information to the CB costed me 18 points. I thought the purpose of Kikoff was to help us with our credit but infact it’s a scam.

1 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can work together to resolve this. We remain committed to providing assistance!

Rated 1 out of 5 stars

I hate this company wish i never…

I hate this company wish i never downloaded the app!
I did a c edit builder loan to completion no late payments.
I unknowingly opened a secured card and got two late payments added to my credit report for a seperate service i did NOT APPROVE !!!

2 February 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 2 out of 5 stars

I was contributing to a Kikoff credit…

I was contributing to a Kikoff credit builder account. I had to cancel my membership after contributing hundreds of dollars. I was told that I can’t be reimbursed. Why is it that I’m contributing to an account that gives you back your funds once paid in full but if one cancels their money is nonrefundable? Kikoff is a scam.

1 April 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We’re sorry to hear about your experience, but we’d love to clear things up! The Kikoff Credit Account is a credit building subscription, not a traditional loan or card. Please note that the funds you pay towards your Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus. For further support, you may contact us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help.

Rated 5 out of 5 stars

Love Kikoff

Love Kikoff. Never once had an issue. It’s easy to upgrade and downgrade, it’s quick, if you have any issues they are reachable and easy and friendly. Wayyyyy better than any other credit building app. And with the love price you absolutely CAN NOT beat it. Their website & app is easy to use. I can not rave enough about them. 10/10

29 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re thrilled to hear you’re enjoying Kikoff, and your feedback really motivates us to keep making it better for you!

Rated 1 out of 5 stars

Worst customer service they can never…

Worst customer service they can never fix the problem when you call to try to fix something. They always repeat the same thing over and over and the problem doesn’t get fixed in top of that the promised things that they’re nachos like linking your bills to boost your credit. I have my account open for five months. I haven’t had a chance to link my bills. I called customer service cause they’re supposed to do that manually that won’t do it they just gave me the runaround and the runaround even to the point that they asked me if I wanted to close my account to get rid of the problem after talking to four supervisors too don’t do anything so they promised things that they can deliver. Never recommend this to anybody ever ever.

3 February 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about what you’ve experienced. Your concerns matter to us, and we want you to know that we're here to help and committed to finding a solution. Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. We remain committed to providing assistance!

Rated 5 out of 5 stars

I love the program and my credit grew…

I love the program and my credit grew within the first month. I will try more features!!!! Thank you!!

26 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 1 out of 5 stars

⚠️ WARNING ABOUT KIKOFF ⚠️

⚠️ WARNING ABOUT KIKOFF ⚠️

Don’t be fooled by the promises. I signed up with Kikoff expecting to build my credit — instead, my credit score dropped significantly.

Now I’m being told I owe $380, with no clear explanation of where this debt comes from. I never received any real funds, and after canceling my subscription, they went completely silent.

Meanwhile, negative activity appeared on my credit report, damaging my score.

I have filed a formal dispute and am pursuing this matter legally.

Be extremely careful before using this platform — fully understand what you’re agreeing to.

#Kikoff #CreditScore #ConsumerWarning #FinancialAlert

22 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're sorry to hear about your experience, but we'd love to clear things up! When you signup for Kikoff, you receive a tradeline ($750, $2500, $3500 ) upon opening that is reported to the bureaus. Depending on the plan you choose, a balance ($60, $240, $420 ) is charged to the tradeline resulting in payments ($5 , $20, $35 )for the next 12 months. When you make these payments, they're reported to the 3 major credit bureaus contributing to a positive impact on your credit history. Additionally, we want to emphasize that Kikoff is designed to assist in building your credit over time. While opening a new tradeline may initially result in a temporary drop in your score, consistent monthly on-time payments will contribute positively to your payment history. Kikoff is specifically tailored to facilitate the easiest and most cost-effective way to build your credit. For further support, you may contact us at 1 (844) 741-9292!

Rated 1 out of 5 stars

STAY FAR AWAY !!

STAY FAR AWAY !!! I've Started Building My Credit From 497 -669 While I was Homeless Still Making Payments An Still Worried About My Credit It's Been Nights Where I Paid $35 To Kikoff Before I Ate Lol .I Missed 2 Payments .. Caught Every Single Debt I Have .. Settle Debt With 2 Collections. Since I Got My Stable I've Repeatedly Begged These People (Kikoff) For Forgiveness For Late Payments They Are Scammers! They Don't Help Credit. They Will Tarnish Your Credit. That's The 100% Truth. Dovly , Kovo Are The Credit Builder Apps To Startdl With

1 February 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 5 out of 5 stars

Helping me rebuild my credit

18 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 5 out of 5 stars

Offers a variety of credit boosters and…

Offers a variety of credit boosters and opportunities

16 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re thrilled that you’re enjoying Kikoff. Your feedback motivates us to keep improving!

Rated 1 out of 5 stars

THIS IS A RIP OFF

THIS IS A RIP OFF. I pay $35 a month to build my credit and $19 in services fees. $54 month, to build my credit score. I do not receive amy money back when my credit builder is paid. If I close my account I won’t receive money back because I paid got my credit score! RIPOFF

13 March 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can work try to work this out. Please note that the funds you pay towards your Kikoff Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus.

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