I was unable to use the service provided by kinetic hosting due to poor health, immediately I was able to talk to a operator named "Kaitlyn" (removing the hassle of AI communication). Instantly she... See more

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Review summary
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Company details
Written by the company
Kinetic Hosting is a game server provider.
Contact info
United Kingdom
- support@kinetichosting.net
- kinetichosting.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very reasonable prices & great tech support
Very reasonable prices. No problem initially getting things setup and running. I did have a problem after a major Enshrouded update (which did turn out to be related to the patch and not the server), but the support via discord was top notch and they helped get everything figured out. No problems at all!
Super content well made
A+
Amazing ui
Everything is simple and if you can't figure something out you can watch a YouTube tutorial by them
Amazing pricing and incredible ping for Australia
I had no problems whatsoever everything is super customisable and well taught out I would 1000% recommend them for whoever wants to host a minecraft server
Amazing prices as well
You have a problem ? there is no problem !
You have a problem ? just go on their discord and open a ticket ... the longest I waited for an issue to be taken care of was literally 5 minutes!!!
I have never seen a Customer Service as efficient as theirs !
customer service is very helpful and…
customer service is very helpful and fast :)
I wrote my problem and they responded…
I wrote my problem and they responded very quickly which makes very happy with the support team since they are fast to respond :)
Kinetic is the best hosting I’ve ever come across
Kinetic is the best hosting I’ve ever tried. Not only for Minecraft, I use it for everything I might need an hosting for, for example my Discord bot. I’ve been a Kinetic Partner and I’ve personally used their services for over a year and I’ve never been disappointed even once, actually they’re constantly evolving their products and they’re always getting better. The quality and performance of the services they offer is incredible, and they have an awesome panel to manage everything and switch type of server if you want. The prices are really really really good, I’ve never seen something so great in quality-price. But what really impressed me is the Split feature. It’s something I’ve never seen elsewhere and I use it all the time, I think it’s perfect. Thank you Kinetic for all these amazing products and services and for your fast and reliable customer support!
I love it and can only recommend it
i my self am a partner and member of ther community feedback team, but that wouldnt chage my rewiev here. I realy like the server hosting her, beacause of the quick support and the nice people in the community and the really cool staf members. also the servers are smooth and work perfectly for my minecraft modpacks.
Pretty good, been using the service for 4 years
I've been using Hosting since I've heard about it, 10/10. Support is fast, pretty good server specs, cheap, and has a ton of features
Still one of the best!
The service is one of the best! I've used other hosting providers and I always come back to this one and let me tell you why:
The Kinetic Panel -
Despite some flaws it is one of the easiest and nicest looking I've used. Some of the other hosts should take not because it is great
The Prices -
I don't know what to say apart from they are really great and offer some amazing pricing options with really good and quality customer service
Basically if you want a hosting service this is one of the best!
Best customer/technical support. Makes you feel good about doing business with them.
There are a lot of different server hosting options out there. In terms of what different companies provide in terms of customization and price, there is no doubt competition. Nevertheless, Kinetic Hosting has great performance at good prices, the icing on the cake being their amazing support team. Fast, transparent, and helpful. They understand that good communication with customers is how you run a strong business. I wouldn't feel comfortable having anyone else host my servers.
I give the server a 9
I give the server a 9, the truth is very good customization options, they help you in case you need to go from one server to another, I treat a 10 very polite and willing to help you with technical support.
Horrible service
Hosting seems fine. Only problem I have is that the people who run this, Dapper Fox Group, are... pretty scummy and immature people. They host partnered servers, yet do very petty things like ban new players for no reason, and ignore any criticism by permanently banning them. Support requests were made, and met with a permanent ban as well.
Would not recommend using a service by these people.
Edit: Nope, I am replying to Kinetic Network, another part of Kinetic Hosting. The people who run it are direct workers at this place and run the server. This is not the wrong place to review, and I did not make this review to be angry about a ban on a server hosted by you guys, but a server you guys officially own and manage yourselves. Your support was atrocious, and it paints your entire business in a poor light.
The people in question here are Artaeth, Chickon98, and SleepingTea, all of which have direct links as employees of KineticHosting.
Edit 2: Any trustpilot for kinetic network so i can move my review there instead? And, SleepingTea and Chickon98 are both at KineticHosting -- it's on the site... and I would assume Artaeth who is marked as a programmer for kinetic hosting would work at well kinetic hosting.
Edit 3: I saw it on LinkedIn. Shows that she is a programmer at this company. I've seen SleepingTea and Chickon both very active, and they both display as part of the support team on kinetichosting site, and therefore the review of the fact that these two people who are on your team are bad is a valid review.
Edit 4: I only stated it because it would still leave my bad mark while getting you to not complain to Trustpilot about getting your 1 stars removed. Why do you care anyway? Your website doesn't use Trustpilot to show the ratings, it just has an image stored on your servers. Lmao.
Edit 5: I will make a review there as well. This is still affiliated, and "Cody" "Chris" and "Thomas" all display at kinetichosting.net support chat, and these are some of the immature staff (based on profile pictures at least). The main people of KineticHosting are the ones accused here, and it paints a bad image on the service. Whether or not I've used it or not isn't really the point here, since it's perfectly fine for me to complain about your guys poor staffing.

Reply from Kinetichosting
Top tier
Super easy to work with, HYPER fast customer service, super professional, and always eager to help, thank you, Thomas, you are speed!
Best value to money service
Great support, good service, excellent pricing.
Really good value and really good…
Really good value and really good customizable servers along with really clean and very easy user interface!
Amazing Services From Host to Support
Hosting Services are Great!
Not only is the Kinetic Hosting a pleasure to work with in regard to GUI / Control Panel and Platform, but the Customer Support itself was truly amazing, fast response time, engaged agent, and the most important aspect was actual insight! Cannot Recommend them enough (Plus the price for what you get, along with transparency is unbeatable) ! Go Kinetic for all your Hosting Needs!!
All around best experience I've had.
The server is fantastically priced for the power given, the overview is designed well, and the helpers are fantastic and quick to respond. Highly recommended
Great Host with a great team
Servers are solid even with mods, support replies within minutes, great pricing and overall very convenient.
Amazing Support, Performance, and Custom Panels
The performance that Kinetic Hosting provides for such cheap prices is amazing, The prices offered with the performance that Kinetic has are unlike any other host I have seen. I will support Kinetic Hosting. I have had 6GB Minecraft servers running 50+ Mods & around 30 players on at once, The server ran perfectly. The support is also amazing, Quick responses on the Kinetic Hosting discord, I have gotten solutions to problems on my server within a few hours thanks to the Support team, Other hosts I have seen usually take about 2 days to get back to me. The billing & game panels are also easily accessible, I find them super easy to navigate, The designs are also really nice.
I will definitely be sticking with Kinetic Hosting for the long run.
Thank you Kinetic Hosting.
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