Has my water softener system been serviced today by Reece. He tested the whole system and found that an issue related to calibration was set too low during the initial installation. He talked me thro... See more
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Kinetico is a world-leading manufacturer of high quality domestic and commercial water softeners. We invented the non-electric, twin tank water softener and continue to lead the world today. Our water treatment units have been installed at Buckingham Palace, Savoy hotel, NHS hospitals, Thames Water as well as thousands of homes around the country.
Contact info
Bridge House, Chandlers Way, Park Gate Business Centre,, SO31 1FQ, Southampton, United Kingdom
- 0800 056 8686
- info@kinetico.co.uk
- kinetico.co.uk
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Great product,Excellent service
We’ve have had a kinetico softener for many years now and would not be without one. with yearly maintenance checks it’s been amazing. Replaced recently with a new one as previous one finally gave up. After a few small issues, which were delt with immediately its finally back up and running. No more nasty water.
All the guys involved from the lady on the end of the phone to the technicians who visited us and finally sorted it out I can’t thank enough. Everyone has been polite, caring, respectful & knowledgeable. Wouldn’t choose anyone else.
We have been using the Kinetico water…
We have been using the Kinetico water softener and K5 filter for over three years now, and the water quality in our house is truly unbeatable. It has saved me so much time and effort compared to before, as I no longer have to constantly descale our appliances. Today, Charlie came out to complete our annual system service. He was fantastic, and the system continues to run flawlessly. Highly recommend!
A complex problem resolved
Nathan was faced with a complex problem on a new softener that had thus far proved very difficult to resolve by other technicians. He was very thorough & explored every avenue over a couple of hours. He found the problem & the machine works at last. It was a pleasure to meet him
Very efficient and friendly company
Very efficient and friendly company. Reece came out today and checked everything highly recommend this company!
Charlie came in to service my water…
Charlie came in to service my water softener. The first thing that impressed me was him wearing socks to go over his shoes and made sure my house remained clean. Didna fantastic job. See you next time
Reece was very helpful and informative…
Reece was very helpful and informative he answered all our questions and was very polite and respectful
He has been here two years running now and always extremely helpful.
Very efficient and professional man is…
Very efficient and professional man is Reece.
Connor was very efficient
Connor was very efficient, helpful and personable. Great customer service, from him and the company in general, not always found sadly.
Kinetico service
I brought a property with a Kinetico water softener fitted, never had one before so had no idea about it. Alfie came to do a service on the unit, but he was incredibly helpful and went out of his way to explain every detail about the unit, how it works, regular maintenance and how to get the best out of it. He left me feeling so much more informed, as well as other product options to add for the future. Thank you Alfie!
Service is good
Service is good. Reece is very helpful with the information regarding our water softener machine.
Charlie was very professional and…
Charlie was very professional and extremely helpful
I have to trust his skills in terms of water softeners, but he certainly has skills in communication with customers
Charlie was very professional with and…
Charlie was very professional with and polite. He fixed the overflow and did a full service on the softener.
Very impressed
Very impressed, Charlie came out to service my old softener (Kinetico cube), mentioned it was getting towards the end of its life (approx 7 years) and was able to successfully fit a new replacement
Charlie was very polite and efficient…
Charlie was very polite and efficient on both visits. Would recommend.
Thomas replaced our water softener
Thomas replaced our water softener, excellent service, knowledgeable, friendly and very tidy. Would highly recommend Thomas.
Great Service …
Great and friendly service from Charlie who went above and beyond to explain what was needed for my water softener.
Excellent service by their engineer…
Excellent service by their engineer Thomas who made sure everything was working and calibrated before he left.
Reece
Reece came to us today, texted to say what time he would arrive, and was on time, very polite, very professional, and we are very pleased with the service we received today
Thank you N. Borrelli
Charlie helped fix a problem with the…
Charlie helped fix a problem with the installation of my water softener (previously installed wrong by my plumber). He was professional and efficient and I’m pleased to have my softener back up and running. Would definitely recommend
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