Kingdom Heating Reviews 235

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and professionalism. Many people highlight the staff's helpfulness, punctuality, and extensive knowledge, noting that they are tidy and provide clear explanations. Reviewers frequently mention the excellent quality of work and the trustworthy nature of the service, often expressing their intention to continue using the company for their heating and plumbing needs. However, some customers also noted dissatisfaction with certain service decisions.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Totally reliable, they came when they said they would & did the boiler service quickly & efficiently. He was honest about what he couldn't do (remove the bottom section) without causing m9re damage... See more

Rated 5 out of 5 stars

I have been using Kingdom Heating for over 5 years. Nathan has looked after us extremely well for our heating and plumbing needs. He provides an excellent and reliable service with fair pricing.... See more

Rated 5 out of 5 stars

Nathan aka Kingdom Heating was very easy to deal with, and did a thoroughly competent and professional job servicing our gas fire and c/h boiler. He also was very helpful in setting up a new 'smart' t... See more

Rated 5 out of 5 stars

Nathan is a very able and very courteous engineer. He came exactly when he said he would and did the job professionally and well. he embodies Kingdom values. I can wholly recommend this young man with... See more


Company details

  1. #27 of 61 best companies in Gas engineer
  2. #33 of 99 best companies in Plumber

Written by the company

A Plumbing and Heating company in Chester, delivering the highest standard of work with a Kingdom Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is Mr

It is Mr. Nathan Carr who did an excellent job for Kingdom Heating! I would give him 5 stars. For me, of course!

19 May 2025
Rated 5 out of 5 stars

Kingdom Heating highly recommended!

Nathan did a great job re routing some gas pipe work that was a bit of an eyesore. He came up with an innovative solution and worked really hard to hide those pipes for us! Nathan is very knowledgeable, professional and a tidy worker too.

8 April 2025
Rated 5 out of 5 stars

Great service from Nathan

Nathan was on time and did a thorough job servicing our boiler. He was also very helpful in advising on balancing our radiators. Always a pleasure to deal with.
Thanks Nathan!

6 January 2025
Rated 5 out of 5 stars

Proper boiler service

I very highly recommended Kingdom Heating. The boiler service was indeed a service. My opinion of the the previous company I used, which I won't name as this may break some rules, was only that only an external "inspection" was carried out without dismantling/cleaning. Also no certificate was supplied. With Kingdom Heating the service took at least a full hour. I did not watch the whole process but saw that parts were definitely removed and cleaned and tests were caried out including a water quality test. Proper test equipment, which printed out results, was used and I was emailed a copy of the Gas Safety Record Certificate showing combustion and safety checks were satisfactory and that it had in fact being "serviced". I believe companies like Kingdom Heating, which is individually owned, are few and far between. Unfortunately boiler manufacturers fail to define properly what a "service" must include so it is up to the plumber. Failure to dismantle and inspect/clean will probable end up in premature failure of the boiler.

30 October 2024
Rated 5 out of 5 stars

Nathan is an absolute star

Nathan is an absolute star. I almost thought about not giving a rating because it would be a pity if he got too busy when I need a plumber. Only joking. He’s a great bloke with excellent skills, social as well as technical. 5 stars easy.

30 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look