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Kingfisher Insurance Reviews 

616
•
TrustScore 4.5 out of 5

4.7

Insurance broker
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Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and knowledgeable, often going above and beyond to assist. People appreciate the efficient, friendly service, clear communication, and straightforward processes, making interactions pleasant and easy. Many consumers also highlight the competitive and fair pricing, noting the company works hard to find the best value and coverage. However, some customers noted issues with the renewal process, including unwanted automatic renewals or late receipt of terms. A few people also felt the service was poor, mentioning staff who seemed uninformed or uncaring, and delays in quotes.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, describing it as great, excellent, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, patient, and knowledgeable... See more

Price

Customers had positive experiences with price, often noting competitive and reasonable rates for policies and... See more

Subscription

Reviewers mention positive feedback about subscription renewals, often highlighting the ease and quickness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

Allowed plenty of time on renewal date , discussed the policy over the phone got all answer’s requested.simple and no problems.

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more

Company details

  1. #116 of 172 best companies in Insurance broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

616 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(616)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been with this company for a…

I have been with this company for a few years now, since they took over Fresh insurance, they have always been very competitive and efficient with all matters, a phone call and they assist with o problems

22 April 2026

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