Kingfisher Insurance Reviews 

616
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting their ability to find suitable policies at reasonable prices. The service is frequently described as excellent, with many appreciating the clear communication, timely updates, and ease of the overall process, especially during renewals. Reviewers are particularly impressed with the competitive pricing and the company's effort to secure the best coverage, often saving them significant amounts on their insurance. However, some customers also noted issues with the renewal process, mentioning that it should be automatic or that requests for hard copies were ignored. A few other people also felt that the service was poor, experiencing delays in receiving renewal terms or feeling that staff lacked knowledge.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, describing it as great, excellent, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, patient, and knowledgeable... See more

Price

Customers had positive experiences with price, often noting competitive and reasonable rates for policies and... See more

Subscription

Reviewers mention positive feedback about subscription renewals, often highlighting the ease and quickness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

Allowed plenty of time on renewal date , discussed the policy over the phone got all answer’s requested.simple and no problems.

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more


Company details

  1. #117 of 172 best companies in Insurance broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

616 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(616)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Buildings Insurance Renewal

Kim was pleasant knowledgeable and a pleasure to deal with. She remembered me from when we had spoken previously. The only snag was the the renewal invitation was not complete and had to be amended.

19 February 2026
Rated 5 out of 5 stars

Nice people

Nice people
to work with very understanding very helpful find them very efficient service is brilliant. I will recommend them any time.

20 February 2026

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