The showroom has a variety of King living couches so you can actually see the couch. The sales people were very helpful in going through the fabric or leather swatches which you could take home to mak... See more
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Review summary
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Communication has been easy with King Living, from the ordering of the sofa to the picking up of the sofa from the warehouse. Had to call Customer Service to replace one of the brand new sofa covers t... See more
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Positive experience, the associates were honest, took time to show multiple products and gave a very helpful advice without pushing to buy, which made me feel very comfortable. Can’t wait to receive m... See more
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The showroom staff was very knowledgable, and also quite creative in design ideas / configurations that would take better advantage of sale pricing. This gave us greater confidence in a fairly expensi... See more
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Company details
Written by the company
Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
Contact info
Canada
- kingliving.ca
4.8
Excellent
98 reviews
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I love the designs and quality of your…
I love the designs and quality of your furniture, I love the design and layout of your showroom, and I loved working with your staff, especially the helpful, knowledgeable and delightful Amanda Kert.
19 July 2026
Reply from King Living Canada
Hi Pamela,
We're delighted to hear how much you enjoyed your experience with us, from the designs and showroom right through to the service. Amanda will be thrilled to know she made such a lasting impression, and we'll be sure to pass on your kind words. It's wonderful to have you as part of the King Living family.
King Living
great experience
great experience. the customer service was super professional bot times we were there. they answered all our questions in details and with patience
15 July 2026
Reply from King Living Canada
Hi Bosmat,
We're delighted to hear you had such a positive experience with our team. Knowing that our staff took the time to answer your questions thoroughly and patiently is wonderful feedback, and we'll be sure to pass your kind words along.
Warm regards,
King Living
The furniture are nicely designed
The furniture are nicely designed. The designers are wonderful and very professionnal. The service is excellent. They do not push the client to purchase. The showroom has a lot of furniture. Very different than other stores.
19 July 2026
Reply from King Living Canada
Hi Yves,
It's wonderful to hear our showroom and designs left such a positive impression. We're delighted our team offered a relaxed and professional experience, and that the variety on display stood out. Feedback like yours means a great deal to us.
Kind regards,
King Living
Daisy
Daisy, Colten and CJ were excellent to work with. We felt the care behind their service. Daisy was instrumental in making the final steps stress free. Thank you !
19 July 2026
Reply from King Living Canada
Hi Raj,
What a lovely review to read! We're delighted that Daisy, Colten and CJ made the experience such a positive one, and that the final steps felt stress free thanks to Daisy's care. We'll be sure to pass your kind words on to the team.
Warm regards,
King Living
That the customer service is extraordinary and the quality and originalité of the produits are just wow!!
Customer service!!
I was served by Prescillia!!
She is professionnel, compétent & so human with a wonderful smile.
She makes us feel welcomed!
She was just wonderful. It was my first visite but not the last.
I will absolutly recommend this magnifique store with it’s quality and original products.
It was my first visit and I bought over 3000.00$
Thank you!😊
18 July 2026
Reply from King Living Canada
Hi Maryse,
What a lovely review to read! Prescillia will be thrilled to hear how welcomed and well looked after you felt during your first visit. It means a great deal to know you connected with both our team and our pieces, and we appreciate you taking the time to share your experience.
King Living
Thanks Rolan for resolving my issue…
Thanks Rolan for resolving my issue patiently. It was great customer service support!
2 July 2026
Unprompted review
Reply from King Living Canada
Hi Rahul,
Wonderful to hear Rolan looked after you so well. We'll be sure to pass on your kind words, it really does mean a lot to the team. Appreciate you taking the time to share your experience.
King Living
Helpful and not pushy at all
The in store sales representatives are great. Very helpful, go above and beyond to explain options, and they do not push you towards a sale. They genuinely want you to be happy with your purchase.
12 July 2026
Reply from King Living Canada
Hi Tanya,
We really appreciate you taking the time to share your experience. It's wonderful to hear our in store team made such a positive impression and gave you the space to find what felt right. Feedback like this means a great deal to us and we'll be sure to pass your kind words along to the team.
Warm regards,
King Living
We enjoyed talking to each person in…
We enjoyed talking to each person in your store. They made us feel important and helped us with the sizing of the furniture for our room.
5 July 2026
Reply from King Living Canada
Hi Carolyn,
It's wonderful to hear our team made you feel valued during your visit. Helping customers find the right fit for their space is something we take real pride in, so we'll be sure to pass your kind words on to the team.
Warm regards,
King Living
Exceptional service with Daisy in store
1 July 2026
Reply from King Living Canada
Hi Jacinthe,
We're delighted to hear Daisy took such great care of you in store. She's a wonderful part of our team and we'll be sure to pass on your kind words.
King Living
Reply from King Living Canada
Hi Mary,
Wonderful to hear you had such a positive experience across the board, from the quality of the furniture right through to delivery. Feedback like yours means a great deal to our team, and we truly appreciate you taking the time to share it.
Warm regards,
King Living
Great customer service and they were…
Great customer service and they were very patient with us and not pushy at all. Sandy was amazing
8 July 2026
Reply from King Living Canada
Hi Mohammed,
Wonderful to hear you had such a positive experience with us! Sandy will be thrilled to know she made your visit memorable, and we'll be sure to pass on your kind words. We really appreciate you taking the time to share this.
Kind regards,
King Living
Great service
5 July 2026
Reply from King Living Canada
Hi Allan,
We appreciate you taking the time to share your feedback, and it's wonderful to hear the service hit the mark. Ratings like this mean a great deal to our team.
Warm regards,
King Living
Reply from King Living Canada
Hi Deborah,
We appreciate you taking the time to share your feedback. It's wonderful to know our team's service and support hit the mark, and that you're enjoying the quality of our pieces.
Warm regards,
King Living
Attentive service!
28 June 2026
Reply from King Living Canada
Hi Brian,
We appreciate you taking the time to share your feedback, and we're delighted to hear our team looked after you so well. Attentive service is at the heart of what we do, so it's wonderful to know it made an impression.
Kind regards,
King Living
Great displays of various furniture…
Great displays of various furniture sets. Staff very knowledgeable. Delivery process well done.
5 July 2026
Reply from King Living Canada
Dear Barb,
Thank you for your wonderful review. We are delighted to hear you enjoyed exploring our furniture displays and found our team knowledgeable and helpful. It is also great to know your delivery experience went smoothly. We truly appreciate your feedback and thank you for choosing King Living.
Regards, Deb, King Living.
Have a wonderful experience with Yvonne…
Have a wonderful experience with Yvonne and greatly appreciate her guidance in helping me pick out my purchase. Highly recommend!!
5 July 2026
Reply from King Living Canada
Dear Jody,
Thank you for your wonderful review! We are delighted to hear you had such a positive experience with Yvonne. She will be thrilled to know her guidance made your furniture selection an enjoyable one. We truly appreciate your recommendation and thank you for choosing King Living.
Regards, Deb, King Living,
Great experience
I enjoyed visiting King showroom. Great selections of home furniture made in Australia. I was looking for a sofa bed. Sandy , sales lady , was extremely experienced and knowledgeable. She helped me find the model and fabric. I made a purchase in less than an hour. Now I am impatiently waiting to receive my sofa bed.
28 June 2026
Reply from King Living Canada
Dear Mona,
Thank you for your wonderful review. We are delighted to hear you enjoyed your showroom visit and found our furniture selection inspiring. It is great to know Sandy’s knowledge and experience helped you choose the right sofa bed and fabric so efficiently. We hope you love your new sofa bed once it arrives, and thank you for choosing King Living.
Regards, Deb, King Living
Online order denying UK consumer legislation rights
This experience is with Australian head office customer service.
Delivered our modular sofa with no joiners, so have had to hold it together with tape. Got to almost 30 days of being held together with tape, so rejected the sofa in line with our consumer rights here in the UK (and King Living’s own terms and conditions). Have been emailing customer service (based in Australia) for weeks trying to get them to collect the incomplete sofa and refund us. Continually refusing. They have over £3,000 of our money and we can’t buy a replacement sofa from another company until they refund us. We are having to sit on beanbags while we wait for our money back as we can’t afford a replacement sofa until they refund us. Beyond appalling. How can they deliver a £1,500+ sofa with no joiners and expect us to be fine with it?
Thank you for the reply. ONU26050064
3 July 2026
Unprompted review
Reply from King Living Canada
Dear Monet,
Thank you for taking the time to share your feedback. We do apologise in hearing about your experience and understand how frustrating this situation has been.
Receiving your sofa without the required joiners is not the standard we strive to deliver and we appreciate the inconvenience and disappointment this has caused. We also understand the impact this has had while you have been waiting for a resolution.
As I have not been able to locate your details from this review may we please ask if you can update your review with you order number for reference number 01017723.
Once the order number has been recevied I will investigate this further with our team and communicate directly to you.
Regards, Deb King Living.
Great product design
Great product design, and quality seems very good. Excellent customer service with knowledge, from Mikka.
1 July 2026
Reply from King Living Canada
Hi Laura,
We're delighted to hear you're impressed with both the design and quality of our pieces. It's also wonderful to know Mikka provided such knowledgeable and helpful service, we'll be sure to pass your kind words along.
Warm regards,
King Living
The in store staff were knowledgeable
The in store staff were knowledgeable, helpful, and kind. The chairs arrived earlier than i was told which was great. The delivery service was excellent. Everything went smoothly and i would highly recommend your company to others.
1 July 2026
Reply from King Living Canada
Hi Christine,
It's wonderful to hear your experience with us was such a smooth one, from the showroom right through to delivery. Our team will be thrilled to know their knowledge and care made a difference, and we're delighted your chairs arrived ahead of schedule. Your recommendation means a great deal to us.
Warm regards,
King Living
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