I’ve purchased three flocked trees from KOC and they are amazing! So much less messy than others I’ve had with great shape, easy to put together and great lights. The last one was on sale with an addi... See more
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Review summary
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Reviews shaping this summary
I truly enjoyed my experience with King of Christmas. The tree I received was absolutely beautiful, with incredible quality and attention to detail. The design, style, and size options are all thought... See more
Company replied
I have been decorating with King of Christmas trees since 2023 and they never disappoint. I have several styles of trees and they are all gorgeous in their own right, they are full and they look real... See more
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I have multiple King of Christmas products and I think they are all high quality, well made and beautiful. I look forward to pulling them out each year. My first tree is still a favorite but I appreci... See more
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Company details
About King Of Christmas
Written by the company
Our mission is simple: to inspire lasting traditions and treasured memories.
From the lifelike beauty of our trees to their effortless assembly and exceptional customer support, every detail is designed with you in mind.
We’re here to help you create a Christmas setting that sparks joy, brings loved ones together, and amplifies the season's magic—turning moments into memories that last a lifetime.
We’re not just in the Christmas tree business; we’re in the memory-making business.
Contact info
United States
- kingofchristmas.com
4.4
Excellent
149 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Exceptional product and service
I partnered with KOC for three years running. This year, I was unable yo make that commitment. That was of no consequence as their customer service team has been phenomenal all the while. I had a small issue with losing the remote this year and even then they handled my request with all the professionalism I could have hoped for. To say nothing of how spectacular their products are and how they look just as amazing today as the first day I opened the first box three years ago. Highly recommend.
1 November 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your thoughtful message and for being a valued part of the King of Christmas family over the past three years. We truly appreciate your continued support and are delighted to hear that your tree remains just as beautiful today as when you first received it. ✨
We’re glad our customer service team could assist with the missing remote and ensure everything was resolved smoothly. Your trust and recommendation mean so much to us, and we look forward to celebrating many more holiday seasons together. 🎄
With gratitude,
King of Christmas 👑🎄
Beautiful Tree!
The tree was packaged so nicely and easy to put up! Great quality! Comes with awesome storage bag as well. Customer service is very on top of it and responds very quickly! Would highly recommend!!
4 December 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your wonderful review! We’re delighted to hear that your tree arrived beautifully packaged, was easy to set up, and impressed you with its quality. 🎄✨ We’re also so glad our customer service team could assist you quickly — your recommendation truly means the world to us!
With gratitude,
King of Christmas 👑🎄
Zero stars
The tree itself is beautiful, after paying almost 700.00 for the tree and putting it up for the very first time, the issue was the pedal used to adjust lighting. It was bad, go figure-terrible and poor quality. I got it fixed but wont buy on this site again. While this tree was purchased in 2021, and I told them that when I called, I was put through the claims process. I was not seeking to return, I was hopeful for help/insight or to buy a replacement part. I specifically stated that but it didn’t matter. All I got was a “sorry” via email. I knew it wasn’t going to be anything major, I purchased the tree at the end of 2021 and never removed it from the bag-not once. The tree was in a humidity controlled storage during that entire period. None of that matters because the lesson here is after the 2 year warranty period you are on your own and cant buy a replacement part or talk to anyone for help. That’s horrible given the money you spend on these trees. Do better!
2 December 2025
Unprompted review
Reply from King Of Christmas
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with the lights on your tree, especially after such a significant investment. We completely understand how frustrating that must be.
After reviewing your order, we see it was placed in 2021, which unfortunately falls outside of our warranty window. Additionally, our lighting systems and inventory have been updated since that time, which limits our ability to replace or repair components from that season.
That said, we sincerely value your experience and would love the opportunity to restore your confidence in King of Christmas. As a gesture of goodwill, we’d be happy to offer you 10% off a future order. If you choose to move forward, we can also create a custom invoice to make the process seamless for you.
Thank you again for your honest feedback. We truly appreciate it and hope we may have the chance to serve you again in the future.
Warm regards,
King of Christmas 👑🎄
The Most Magical Christmas Trees Ever!”
I can confidently say… I’ve found the Christmas trees that have completely transformed my home into a winter wonderland. Every single one of my King of Christmas trees is pure magic. The quality is unmatched — full, lush branches, gorgeous lights, and that perfect “storybook Christmas” look you can’t fake.
Each tree feels like its own moment. One brings elegance, one brings cozy charm, and another gives that dreamy, magical glow my kids look forward to every year. They’re easy to set up, they never shed, and the lights are bright but warm — that soft golden glow that makes the whole house feel peaceful.
What I love most? These trees truly last. Year after year, they look just as beautiful as the day I opened them. And with five kids running around, that’s saying something.
If you want trees that make your home feel festive, luxurious, and truly special… King of Christmas delivers every single time.
4 December 2025
Unprompted review
Reply from King Of Christmas
Thank you from the bottom of our hearts for this truly magical review. ✨ Reading how your King of Christmas trees have transformed your home into a winter wonderland brought us so much joy. Knowing that each tree creates its own special moment — from elegance to cozy charm to that dreamy glow your kids look forward to — is exactly why we do what we do.
We’re thrilled to hear how beautifully your trees have held up over the years, even with five little ones making memories around them. That soft, storybook glow and lasting quality you described is what we hope every family experiences, and it means the world to know we delivered that for yours.
Thank you for trusting King of Christmas to be part of your holiday traditions. We’re honored to celebrate the season with you, year after year. 🎄❤️
With heartfelt gratitude,
King of Christmas 👑🎄
I bought a 7.5 ft tree and it is…
I bought a 7.5 ft tree and it is beautiful and sets up easily. They honored their warranty and replaced a broken part very quickly and customer service was very pleasant to work with.
2 December 2025
Unprompted review
Reply from King Of Christmas
We’re delighted to hear that you’re enjoying your 7.5' tree and that the setup was a breeze. ✨ We’re also glad our team could quickly assist with the warranty replacement and make the process pleasant for you. Your satisfaction means the world to us!
With gratitude,
King of Christmas 👑🎄
If I could give this company a 0 I would
If I could give this company a 0 I would. Horrible company. I bought a tree under the assumption they were having “their biggest sale” , 7 days later they take off more money and will not honor my purchase and credit me for the additional money they took off for the sale. I think this company is very greedy and have NEVER found a company who would not honor a sale less than a week after something was purchased. I would never recommend this company. Awful!!
28 November 2025
Unprompted review
Reply from King Of Christmas
We’re truly sorry to hear about your frustration, and we appreciate you taking the time to share your experience. We understand how disappointing it can feel to see a promotion change shortly after making a purchase, and we apologize for the inconvenience this caused.
While King of Christmas does not typically price match— including on our own seasonal promotions— we understand the timing of this situation and are willing to make a courtesy exception in this case. We’d welcome the opportunity to review your order and help make this right.
Please reach out to us directly at help@kingofchristmas.com
, and our customer service team will be happy to assist you further.
Thank you for bringing this to our attention. We hope to have the chance to restore your confidence in King of Christmas.
Warm regards,
King of Christmas 👑🎄
I’ve had my Christmas tree for 2 years
I’ve had my Christmas tree for 2 years. It is an absolutely beautiful tree and I get compliments on it all of the time. I pulled it out to put it up this year and realized that I had misplaced the power cord. Now, the gorgeous without lights but how can you have a Christmas tree without lights. I reached out to King of Christmas hoping that I could buy a new cord. Not only did they respond almost immediately but they offered to send me a new cord even though it was no longer under warranty. What an incredible customer service. I would absolutely buy another King of Christmas tree.
22 November 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your wonderful 5-star review! We’re delighted to hear how much you’ve loved your tree over the years and that our team could help get your lights shining bright again. ✨ Your kind words about our customer service truly mean the world to us, and we’re so grateful for your continued trust and support. Wishing you many more seasons of beauty and joy with your King of Christmas tree! 🎄❤️
With gratitude,
King of Christmas 👑🎄
Excellent, Beautiful Trees 🌲
King of Christmas 🌲 is an Excellent company the trees are gorgeous all looks very real, I have 3 trees and I decorated all 3 every Christmas. The customers service is great everyone very professional, they answer very fast, I highly recommend! 🌲
30 October 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your kind and thoughtful review! We’re overjoyed to hear how much you love your King of Christmas trees and that they’ve become part of your yearly holiday tradition. 🎄✨ We also truly appreciate your kind words about our customer service team — it means so much to us. Thank you for your continued trust and recommendation!
With gratitude,
King of Christmas 👑🎄
Absolutely gorgeous pieces and real…
Absolutely gorgeous pieces and real touch trees are amazing. I love The fact that all my trees come with remote, different setting for lights and best part a timer for the lights. Also a great addition they have on their trees is NO MORE WIRES between each section of the poles. That’s literally the best part of my trees besides the timer . No more struggling with wires to find them n plug the to each section. The “wire” to connect the lights are in the pole itself so just place the section n it automatically lights up. Very helpful n fast customer service if needed also. I have been using these beauties for the past 4 yrs n love everyone
14 October 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your heartfelt 5-star review! We’re overjoyed to hear how much you love your King of Christmas trees and all their thoughtful features — from the real-touch branches and remote lighting options to the easy-connect power pole design. ✨ It’s wonderful to know these details have made your decorating experience more joyful year after year. We truly appreciate your loyalty and kind words about our customer service.
With gratitude,
King of Christmas 👑🎄
Excellent customer service
Excellent customer service! My tree was missing the power cord, which I know can be frustrating, but the customer service handled it in such a quick and timely manner. From the time I emailed them until they already had a new one being shipped out was only a few hours. I am very impressed with the customer service.
20 October 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our team was able to resolve the issue quickly and make things right for you. ✨ Providing exceptional service is something we take great pride in, and we’re so glad your experience reflected that.
With gratitude,
King of Christmas 👑🎄
The great conversation
The great conversation, excited to receive messages from you
25 September 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your kind 5-star review! We’re delighted you enjoyed the conversation, and we can’t wait to continue sharing the joy of the season with you. 🎄✨
With gratitude,
King of Christmas
Responded quickly!
18 September 2025
Unprompted review
Reply from King Of Christmas
Thank you for your wonderful 5-star review! We’re so glad our team could respond quickly and make your experience seamless. 🎄✨
Warmly,
King of Christmas
Excellent Customer Service
I want to highlight how amazing the King of Christmas team is. They always reply super quickly, with so much kindness and attention. They truly made me feel listened to and cared for every step of the way. It’s such a pleasure to deal with people who are this professional and friendly!
18 August 2025
Unprompted review
Reply from King Of Christmas
We can’t thank you enough for your wonderful feedback. Knowing that our kindness and attention helped you feel supported every step of the way is exactly why we do what we do. We’re honored to be part of your holiday season and look forward to continuing to make your experience magical. ✨
Warm wishes,
King of Christmas
The best Christmas trees in the market
Absolutely the best Christmas trees and accessories on the market!!
The company has super great customer service also. I absolutely love love there trees and wouldn’t even think of any other company for my Christmas decoration needs!!
29 August 2024
Unprompted review
Reply from King Of Christmas
Thank you so much for your wonderful review! We are truly delighted to know you consider our Christmas trees and accessories the very best on the market. ✨ Your kind words about our customer service mean the world to us, and it’s an honor to be your first choice for creating magical Christmas memories year after year. We look forward to celebrating many more holiday seasons with you! 🎄❤️
- King of Christmas 👑🎄
The best company to work with as well…
The best company to work with as well as amazing quality product! Thanks for making Christmas so magical year after year!
7 August 2025
Unprompted review
Reply from King Of Christmas
Thank you for your wonderful words and trust in us year after year. We’re honored to make your Christmas magical and truly grateful for your support! 🎄✨
—King of Christmas 🎁
Always a great experience!
6 August 2025
Unprompted review
Reply from King Of Christmas
Thank you for your kind words and continued trust. We’re so grateful to be part of your holiday traditions and look forward to many more magical seasons together! 🎄✨
—King of Christmas 🎁
Its a great company!
Its a great company- they stand by their propducts and make any issues right!
23 July 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your kind words! We truly believe in standing behind every product we offer, and we're so glad to hear you had a positive experience. Making things right and bringing holiday joy to our customers is what we’re all about. Wishing you a beautiful and magical Christmas season! 🎄✨
—King of Christmas 🎁
, THE BEST CHRISTMAS TREES
Good morning, every time I've collaborated with Kingofchrismas, everything has been of excellent quality, with excellent service, and they always respond kindly when I've needed to contact them. They're also the best in beauty and design, and in all the qualities of their beautiful Christmas trees. I'm very happy to have collaborated with this company for three years. Congratulations to everyone and many blessings! You are the best!!!! 👏👏👏👏🙏🏼🎄🎄🎄🎄🎄
28 July 2025
Unprompted review
Reply from King Of Christmas
Good morning! Thank you so much for your continued trust and kind words. It truly means the world to us to hear how much you value the quality, service, and beauty of our trees. Knowing that we’ve been part of your Christmas tradition for three years is such a joy and honor. We’re so grateful for your support and collaboration—and we look forward to many more magical seasons together. Sending warm wishes and blessings your way! 🎄✨
—King of Christmas 🎁
It is my first time that I am going to…
It is my first time that I am going to have this experience of having a beautiful Christmas tree from King of Chrismas and I am happy because I have seen many beautiful trees that they have in different styles and sizes and they are so beautiful to transform our homes into a magical place with these Christmas trees🎄🌲 thank you King of Christmas
26 July 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your kind words and for choosing King of Christmas for your very first artificial tree experience! 🎄✨ We're truly honored to be part of your holiday memories and can’t wait for you to see the magic your tree brings to your home. Our mission is to help create those unforgettable, joy-filled moments—and it means the world to know our trees are doing just that. Wishing you a magical and beautifully decorated Christmas season! 🌟🎁
—King of Christmas 🎄
King of Christmas Trees are the best!!
I love my King of Christmas things! They look so real and my prelit King Noble Fir trees, wreath, and garland's lights are still going strong even after two years. Assembly is easy and they come with a storage bag for easy storage. I can't wait for Christmas!
17 July 2025
Unprompted review
Reply from King Of Christmas
Thank you so much for your lovely review! 🎄✨ We’re so happy to hear how much you’re enjoying your King Noble Fir trees, wreath, and garland—and that everything still looks and shines beautifully after two years! It's wonderful to know the ease of assembly and storage makes the experience even better.
Counting down to another magical Christmas with you,
King of Christmas 💫
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