Kingsbabyshop Reviews 

662
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant customer service. Rang the store as I couldn't find a particular colour option for a car seat and they were able to add it within minutes to their website. I then couldn't find the bundl... See more

Rated 5 out of 5 stars

Great selection of products in store, helpful staff to demonstrate everything and so easy to shop online also.

Rated 5 out of 5 stars

We had an exceptional experience with Kings Baby Shop. We travelled up from Mayo. As we were particularly impressed by the range of twin buggy options available as we were expecting twins in April 202... See more

Rated 5 out of 5 stars

Excellent company and customer service. Quick response on social media with great advice and they were also willing to hold the promotional price for us, if we needed to purchase the extra items at a... See more

Company details

  1. #29 of 94 best companies in Baby shop
  2. #73 of 128 best companies in Game Shop

Information provided by various external sources

Kings Baby Shop are renowned for supplying the best baby goods and toys with exceptional customer service at the lowest prices throughout Northern Ireland, UK & Republic of Ireland. We offer a large selection continuously new and innovative baby and nursery products including prams, nursery furniture, car seats and accessories. We are huge stockists of all major brands such as iCandy, Bugaboo, Maxi Cosi, Cybex, UPPAbaby, and much more...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

662 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(662)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kids shoes

Great service and quick delivery

5 October 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Margaret,

Thank you for your review. We’re pleased you enjoyed our service and fast delivery.

Kind regards
The Kings team

Rated 5 out of 5 stars

Fast delivery and Quality Product

Super fast delivery (Within 2 days) and great product delivered.

26 September 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Jason,

Thank you for your wonderful feedback! We’re thrilled to hear your order arrived so quickly and that you’re happy with the product.

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Very efficient fast delivery snd fast…

Very efficient fast delivery snd fast problem solving .
Thank you

26 September 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Mary,

Thank you for your kind feedback! We’re delighted to hear you were happy with our fast delivery and prompt problem-solving. Your support means a lot to us, and we look forward to serving you again soon.

Kind regards
The Kings team

Rated 5 out of 5 stars

Excellent experience

Really helpful staff. Phoned before ordering and staff assured me a cot would be delivered on time for when I needed it and it arrived as expected with DPD. Great price too. Highly recommend this shop.

10 September 2023
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Reply from Kingsbabyshop

Hi Sarah,

Thank you so much for your kind words! We’re thrilled to hear that our team could provide helpful guidance and reassurance before your order, and that your cot arrived on time just when you needed it. Ensuring our customers feel supported and confident in their purchases is really important to us.

It’s wonderful to know you were happy with the price, delivery, and overall service. Your recommendation means the world to our small team, and we look forward to welcoming you back to Kings Baby Shop in the future!

Kind regards ,
The Kings Team

Rated 5 out of 5 stars

Ordered baby floor seat

Ordered baby floor seat. Extremely good value and quick delivery.

5 September 2023
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Reply from Kingsbabyshop

Hi Sarah,

Thank you for your lovely review! We’re delighted you found the baby floor seat good value and that it arrived quickly.

Best regards,
The Kings Team

Rated 4 out of 5 stars

Quick delivery

Very quick delivery and great choice of all requirements for your baby..very happy with kingsbabyshop and would recommend them..item came safely and well packed..

27 August 2023
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Reply from Kingsbabyshop

Hi Dominic,

Thank you for your feedback. We’re delighted you were happy with our selection, quick delivery, and careful packaging. Your support is greatly appreciated!

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Fast delivery and looked the double…

Fast delivery and looked the double buggy i ordered, would recommend other to buy from here too

7 August 2023
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Reply from Kingsbabyshop

Hi Sasha,

Thank you for your kind review! We’re delighted to hear your double buggy arrived quickly and met your expectations. Your recommendation means a lot to our team, and we truly appreciate your support.

Best regards,
The Kings Team

Rated 5 out of 5 stars

Great value bought 2

Was finding it hard to find a mattress 127x63 to fit my husbands 32 year old baby cot. Tried several shops and online. Kings had the size I needed. My little girl sleeps so sound on it that we have bought a second 1 for my mother in laws cot

31 July 2023
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Reply from Kingsbabyshop

Hi Claire,

Thank you so much for your amazing review! We’re thrilled we could help you find the perfect mattress for your little girl’s cot — especially when it was so tricky to track down elsewhere.

Knowing she sleeps so soundly (and that you grabbed a second one for your mother-in-law!) really makes our day. Happy baby + great nights’ sleep = happy family — and that’s what we love to see! 💤💖

Best regards,
The Kings Team

Rated 1 out of 5 stars

Wrong product delivered

Wrong product delivered. Emailed immediately to rectify, no response.

23 July 2023
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Reply from Kingsbabyshop

Hi Beth

Thank you for your feedback, and we’re sorry for the initial mix-up with your order. We’re glad we were able to get straight back to you and resolve the issue quickly.

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Kings Baby Shop are amazing!

Kings Baby Shop are amazing!

Such quick delivery and on a cot we just couldn't get anywhere else. Highly recommend them to everyone!

27 July 2023
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Reply from Kingsbabyshop

HI James,

Thank you so much for your wonderful review! We’re thrilled we could help you get the cot you were looking for and that it arrived so quickly.

Your recommendation means the world to us, and we truly appreciate your support. We look forward to helping you again in the future!

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, ordered on Monday night and came Wednesday 😀 got the egg2 Pram package absolutely love it and everything came with it 😍

24 July 2023
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Reply from Kingsbabyshop

Hi Stacey,

Thank you so much for your fantastic review! We’re thrilled your Egg2 pram package arrived so quickly and that you’re loving it, with everything included. 😍

Your support means a lot to us, and we’re so happy we could make your experience smooth and enjoyable. We look forward to helping you again in the future!

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Very friendly and helpful staff.

Very friendly and helpful staff.

18 July 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Suzanne,

Thank you so much for your kind words! We’re thrilled to hear that our staff made a positive impression and were helpful during your visit. Your support means a lot to us, and we look forward to welcoming you back soon!

Best regards,
The Kings Team

Rated 5 out of 5 stars
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Emma,

Thank you for your review. We’re pleased you were happy with the fast delivery.

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Great service

Items were delivered very quickly, which is often an issue in Northern Ireland. Good customer service, replied email regarding tracking number within 24hr.

7 July 2023
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Reply from Kingsbabyshop

Hi,

Thank you so much for your lovely review! We’re thrilled to hear that your items arrived quickly and that our team could provide prompt, helpful responses to your emails.

We understand how important timely delivery is, especially in Northern Ireland, and we’re delighted we could make your experience smooth and stress-free. Your support means a lot to us, and we look forward to serving you again!

Best regards,
The Kings Team

Rated 5 out of 5 stars

Great Experience

Great value item, delivery was fast, well packaged, really good communications. Highly recommended!

2 July 2023
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Reply from Kingsbabyshop

Hi Gail,

Thank you so much for your wonderful review! We’re delighted to hear that your item offered great value, and that the delivery was fast, carefully packaged, and accompanied by clear communication.

Providing a smooth, reliable, and personal experience is very important to our team, and it’s fantastic to know that our efforts made a difference for you. As a small family run business you recommendation means the world to us.

Kind regards
The Kings Team

Rated 5 out of 5 stars

Helpful

Very helpful with any queries I had and fast to resolve any issues. Thank you

2 July 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Amanda,

Thank you for your kind feedback! We’re delighted to hear that our team was able to help with your queries and resolve any issues quickly. Your support means a lot to us, and we’re always here to make your experience as smooth as possible.

Kind regards,
The Kings Team

Rated 5 out of 5 stars

excellent service

quick delivery
fuss free ordering

7 June 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Helen,

Excellent service, fast delivery, and hassle-free ordering — we’re so glad you had a smooth experience! Thank you for sharing your kind words, its is much appreciated.

Kind regards
The Kings Team

Rated 5 out of 5 stars

good service

good service, good product

31 May 2023
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,

Good service and a product you’re happy with — we’re thrilled to hear it! Thank you for sharing your experience, and we hope to welcome you back soon.

Kind regards
The Kings Team

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