Kingsbury Lawn Care Reviews 

48
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Just wanted to say thank you to Ashley for her help and guidance with my lawn, I am always probing her expertise 😆. She has been coming a while now and is always friendly and does a great job, thanks... See more

Company replied

Rated 5 out of 5 stars

We had a visit from the lovely Lady Lawn Technician Ashley today. She is friendly, polite and very knowledgeable. She made some holes in the lawn then spread lots of different treatments, giving con... See more

Company replied

Rated 2 out of 5 stars

I called Kingsbury lawncare to repair my patchy lawn. They advised I needed a patch repair but when the technician came to do it he said I didn’t need it, strange but I thought the other treatments wo... See more

Company replied

Rated 5 out of 5 stars

Engaged Kingsbury Lawncare when a local grass care franchise business let me down. They have NEVER let me down, have worked wonders on our grass, charge reasonably for their efforts, give good advice... See more

Company replied

Company details

  1. Lawn care service

Written by the company

Kingsbury Lawn Care is the West Midlands’ leading independent lawn care service, trusted by homeowners for professional results, award-winning expertise, and exceptional customer care. With years of industry experience, our qualified team provides tailored lawn treatment services using premium products, advanced machinery, and proven methods to create lawns that stay lush and healthy all year round. With hundreds of five-star reviews and a reputation built on quality, we proudly serve Sutton Coldfield, Solihull, Coventry, and surrounding areas across Warwickshire and Staffordshire. 🌱 Discover the KLC difference – where passion, precision, and pride in every lawn come as standard. Call 01827 826123 or visit our website to learn more.


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4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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No recent history of asking for reviews

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4.5

All reviews

(48)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Ashley….

Just wanted to say thank you to Ashley for her help and guidance with my lawn, I am always probing her expertise 😆. She has been coming a while now and is always friendly and does a great job, thanks again x

9 June 2026
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for your lovely review Judith. Ashley loves taking care of lawns in Nuneaton and will pleased to hear this! Many thanks, Megan @ KLC.

Rated 5 out of 5 stars

The Lady Lawn Technician

We had a visit from the lovely Lady Lawn Technician Ashley today. She is friendly, polite and very knowledgeable. She made some holes in the lawn then spread lots of different treatments, giving concise aftercare instructions. We are relatively new customers but the treatments before Christmas have already shown a big improvement in the lawn.
Thank you Ashley and Kingsbury Lawn Care.

8 May 2026
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Jackie. It's really great to hear how happy you are with Ashley's service and our treatments. Thank you for the review and we look forward to visiting again soon! Many thanks, Charlotte.

Rated 5 out of 5 stars

Ashley from Kingsbury lawn care is not…

Ashley from Kingsbury lawn care is not only polite and courteous but does a great job, thank you, very pleased with the outcome. My lawn was full of weeds last summer and already it is cleared of weeds and looking good thank you.

8 January 2026
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for your review Gerry!

Ashley loves serving her customers around Rugby and will be very happy to see your kind words.

Many thanks, Olivia

Rated 5 out of 5 stars

Excellent service

Friendly, highly skilled, knowledgeable...what more can I say. Very grateful to the KLC team for what they have done to resurrect and improve our lawn. Resullts have been superb. We have received great service from Ashley, Mark, Stan. Without hesitation we would recommend Kingsbury Lawn Care to everyone.

10 December 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for this lovely review Tim!

The Tamworth team of Ashley, Mark and Stan will be thrilled to hear you are happy with the results of your lawn treatments.

We look forward to visiting again soon.

Many Thanks, Megan.

Rated 5 out of 5 stars

Ashley and KLC are fantastic

Ashley came and treated our lawn today and did a brilliant job - she is just lovely! What a fantastic customer service she provides. Really impressed and so was our labradoodle Doug because Ashley made a real fuss of him. He loved her, too! Thorough and professional and can’t rate her highly enough. Thanks again to KLC for making our lawns amazing!

11 December 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for the great review Mark.

Ashley loves treating her customer's lawns in Tamworth - she also loves meeting her customer's dogs!

We look forward to visiting for another treatment in the New Year.

Many thanks, Olivia

Rated 5 out of 5 stars

Our lawn has never looked better

Our lawn has never looked better - Paul is also great, very professional, friendly and knowledgeable.

8 December 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for the great review Mr Wright.

Paul will be really happy to hear your comments!

Many thanks, Olivia

Rated 5 out of 5 stars

Our lawns were a mess

Our lawns were a mess, seemingly more bare earth than grass. Kingsbury Lawn Care was our last hope of regenerating the two lawns, which they have now achieved to a degree I thought impossible! All credit to Stan, who has been fantastic in not only saving the lawns but also keeping us fully briefed in what he was doing, what we need to do and what outcome we can expect. An all round good guy! Thanks Stan!

27 November 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for your review John.

It's great to hear the thorough job that Stan has done when both working on the lawn and communicating with you.

He loves serving his customers around Shenstone and will be delighted with your comments!

Many thanks, Olivia

Rated 5 out of 5 stars

Lawn to be proud of.

I decided to use Kingsbury Lawn Care as they are a private company and only employ experts on lawn care, rather than a franchise operation.
Our technician Matt arrived at the arranged time and worked non stop for three hours, scarifying, aerating and seed spreading. Initially the result was a bit worrying, but sure enough over the next fortnight the lawn grew and now at two months on it looks splendid.
Matt is very enthusiastic and I’m sure that between the two of us we’ll have a lawn to be proud of.

19 September 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for taking the time to write a review Bob.

It can take a little bit of time for the results of our Lawn Renovations to show, but it is great to hear that you are now seeing the fruits of Matt's labour!

We look forward to visiting again soon and helping provide a lawn that you can be proud of.

Rated 5 out of 5 stars

Excellent care and treatment

Ashley cares for our lawn. Always friendly, helpful and very knowledgeable. After a dry summer the lawns were looking a bit sad but have now picked up and back to great standard provided by Ashley!

13 November 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for the review Roz!

It's great to hear that the lawns are doing well after the very warm, dry summer. Ashley will be really happy to hear your kind words.

Many thanks, Olivia

Rated 5 out of 5 stars

Matt has visited today and put a…

Matt has visited today and put a solution treatment and a granular one. He clearly explained the full benefits of having both.
Very polite and efficient in his work.
Have every confidence in him.

20 October 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Alan,
Thank you for your review.
Matt is very proud of his growing customer base around Wolverhampton - I know he'll be looking forward to visiting you again soon!
Many thanks, Olivia

Rated 1 out of 5 stars

Avoid.

they were treating two areas of grass, one looked terrible for months, I tried to cancel but I was told I need to have more paid treatments because there was a 60 day cancellation period even though the grass looks terrible. I told them to cancel, they made it very difficult and tried to push more treatments.

19 September 2025
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Richard,

Thank you for your review.

Our 60-day cancellation policy is detailed on our website, and a link to our terms and conditions is contained in every email that we send. We employ this policy so that we can assess your lawn for a final time and ensure that we have done all we can for our customers.

I can see that my colleague did her utmost to help and sought feedback from your regular technician after hearing of your dissatisfaction. It is our technician's opinion that further work would be required to improve the condition of your front lawn. This is something we are seeing in many lawns at the moment - the prolonged drought conditions of the summer were unprecedented and lawns with heavier layers of thatch have been slower to recover.

I'm sorry that we have been unable to meet your expectations on this occasion. If we can be of any further help please reach out and let us know.

Olivia Redfern, Operations Manager

Rated 2 out of 5 stars

Patchy lawn

I called Kingsbury lawncare to repair my patchy lawn. They advised I needed a patch repair but when the technician came to do it he said I didn’t need it, strange but I thought the other treatments would solve the issue. Fast forward a few months, my lawn is still patchy and I asked the technician why this was and he told me I needed a patch repair. Although I’m sure the treatments they have done would’ve helped my lawn, the didn’t cure the main issue I had.

25 November 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Nicky,

Thank you for your feedback on our service.

This issue hasn't been raised with us prior to Trustpilot so I'm sorry that we haven't had the opportunity to resolve this for you.

At this point I can only guess that a member of the team has tried to save you an unnecessary expense at that point in time whereas winter can be harder on lawns.

If you could reach out to us directly with your concerns then as ever we would be more than happy to see how we can help.

Jack Chapman
Founder

Rated 5 out of 5 stars

Great service and great results

I have found Kingsbury to be exceptional so far, I see no reason why this would change. The customer service is very warm and genuine, this starts from making bookings and follows end to end to the technications. Matt, Olivia, Jack and every person on the team are great. And always have time to support you with any questions you may have.
On top of this the results (which is what your paying for) are fantastic. Products are top notch and I look forward to having a great lawn for years to come. I highly highly recommend Kingsbury lawn care without hesitation.

11 December 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for the lovely review Luke!

It's great to hear that you have seen such improvements in the lawn.

We look forward to visiting again soon and continuing to help.

Olivia

Rated 5 out of 5 stars

Beautiful lawns…

Kingsbury lawn care are always friendly and helpful with all my lawn care requirements with newsletters and personal advice throughout the year
Our lawn has never looked better and is weed free so the care is worth it
Lovely team

10 July 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for your kind feedback Mr Bretherton! Great to hear that you rate our team and communications highly along with the results.

Thanks again, Jack

Rated 1 out of 5 stars

I engaged KLC to fully renovate my…

I engaged KLC to fully renovate my lawn. While initially pleased, some of the areas did not germinate and this was repeatedly reported. I paid for repeated overseeing and scarifying and all other recommended treatments, but in the areas where germination failed, poa (a weed grass) set in. I haver asked that they address this but they again want to charge me for a renovation service when the issue is due to failed germination in the first place. Im happy to add further treatments at my cost, but first, at their cost, I anticipate the lawn I paid for. Correspondence has bared no result, basically Jack washing his hands of it. What happened to the germination guaranteed? I now have to consider tacking action since no further response and zero support

10 June 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Darren,

Thank you for your review. It is good to hear that the early results met your expectations. We have images from that first renovation and the results were outstanding, with much of that down to your own care of the lawn too.

In order to best control weed grasses, our lead technician recommended annual renovation which was accepted by yourself. We can only control weed grasses, never eradicate them as discussed previously on several occasions.

Off the back of our conversation and emails I arranged for Stan to carry out a call FOC to assess the situation. It was disappointing that you did not attend as an in-person conversation could have helped clarify what is and isn't within our control when it comes to annual meadow grass.

I'm sorry that we haven't been able to meet your expectations and wish you all the best with your lawn.

Jack Chapman, Owner

Rated 5 out of 5 stars

Our lawn treatment experience

We changed our lawn treatment company last year to Kingsbury and we’ve not been disappointed. The lawns this year are looking superb and the grass is a really nice shade of green.
Whoever comes out to treat the lawn is always very friendly and a pleasure to deal with. I would recommend Kingsbury to anyone.

Nigel
Nuneaton

2 May 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Hi Nigel,

Thank you for your brilliant feedback. The lawns are in a great place and I've shared this with the full team this morning - a great way to start the day!

Thanks again and look forward to catching up soon,

Jack

Rated 5 out of 5 stars

Top class service

This company are friendly, and proffesional, , they offer advice, without charging you over the top for it, I was referred to them through personal recommendation, so glad I gave them a try,

24 January 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for the great review Anthony!

We look forward to continue helping you with your lawn.

Many thanks,

Olivia

Rated 5 out of 5 stars

Great Lawn

Last year my lawn was a mess covered in moss and weeds. It has now been transformed and is a totally different lawn. Even my friends comment on how lovely it looks.

8 January 2024
Unprompted review
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Reply from Kingsbury Lawn Care

Thank you for your lovely review Gill! We are happy to hear how pleased you are with your lawn.
Many thanks,
Olivia

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