Kings Gate Finance. Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, reliability, and approachable nature, making the entire process feel easy and stress-free. Many highlight the exceptional guidance and support received, with advisors often going above and beyond to assist clients. The service is frequently described as excellent, efficient, and smooth, with clear communication and timely updates throughout the journey. Reviewers appreciate the dedication and transparency, which instilled confidence at every stage, especially for first-time buyers. People also noted the proactive approach of the team in resolving issues and ensuring the process stayed on track, even when unexpected delays arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the excellent... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you all kings gate finance team for getting my first home & many many thanks to Merina Shrestha for your kind help which is professional, reliable & approachable. Everything was handled perfectl... See more

Rated 5 out of 5 stars

We took back to back service through Kingsgate Finance, BTL capital raise ( changed shares with spouse, Tenants in Common) and Standard mortgage for another home. Throughout the whole process, SUDIP... See more

Rated 5 out of 5 stars

I’m very happy with the service provided by Kings Gate Finance. Special thanks to Prajesh for his helpful support throughout the process. And many, many thanks to Marina ma’am for her exceptional guid... See more

Rated 5 out of 5 stars

Huge appreciation to the Kings Gate finance Team… honestly you guys are too good at what you do, even the market was so much unstable, you still found the best remortgage deal for me😁. the wh... See more


Company details

  1. Mortgage broker

Written by the company

Kings Gate is an independent financial advisory firm devoted to providing high-quality financial advice to private individuals and businesses. Our business is built on valued long term relationships with our clients underpinned by Confidentiality, Trust, Respect, Integrity and Expertise. We serve clients in a broad range of sectors under one roof including but not limited to Mortgages | Commercial Finance | Bridging Finance | Insurance | Will Writing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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No recent history of asking for reviews

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4.9

All reviews

(102)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank Merina for…

I would like to thank Merina for her support and guidance throughout our remortgage process. She was always helpful, efficient and approachable all the time.I highly recommend her to anyone seeking mortgage advice . Thank you Merina and prajesh bhai .

10 November 2025
Unprompted review
Rated 5 out of 5 stars

It has been a great experience on my…

It has been a great experience on my way to buying my first property. Thank you so much Kings Gate Finance for making it simpler, easier and faster. Especial thanks to Merina Shrestha ji for all the hardwork and effort that you have put on to make it possible.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Kings Gate Finance & especially with my mortgage advisor, Merina ji.
She truly goes above and behind for her clients. She always responded quickly whenever i had questioned, gave clear and honest advice and found a best options for me. She handled everything with so much professionalism and made the entire mortgage process simple and organized. A truly outstanding advisor . Highly recommended !

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you all kings gate finance team for getting my first home & many many thanks to Merina Shrestha for your kind help which is professional, reliable & approachable. Everything was handled perfectly. Great communication & timely responses whenever needed. Thank you once again.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, our experience with Kings Gate Finance was outstanding. Our broker representative, Praj & Biswas, guided us through every step of the process with patience, clarity, and professionalism. Their dedication and transparency made the entire journey from our initial consultation to completion day smooth and stress-free. We truly appreciated their consistent communication and honest advice, which gave us confidence at every stage.
We highly recommend the Kings Gate Finance team to anyone seeking reliable, transparent, and top-quality mortgage services.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

We have been a regular customer with kings gate finance and this year we had Merina as our advisor who assisted us with our re mortgage. She was very professional and available round the clock to provide guidance and assistance to complete our paperwork/deal. She is very knowledgeable and with some great advice. The overall experience was good and the remortgage journey was very smooth and all thanks to Merinaji. We will definitely be coming back again.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We would like to thank to all the Kingsgate Finance team, specially Prajesh Shrestha and Merina Shrestha for their excellent help and support for the purchase of our second home. We found Merina Shrestha a highly skilled professional Mortgage Advisor. We were rest assured with her help and advice and all the process of buying of the property were fluent and without hassle and tussle. She was always available whenever we needed help from her. We highly recommend other potential buyers to get excellent service from Kingsgate Finance. Once again we would like to thank Kingsgate Finance and Merina Shrestha for helping us successfully navigate the buying process till completion.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time using this…

This is my second time using this service. As usual, all the team members were very approachable and helpful. I was able to fix my remortgage without any hassle and in good rate. I am very satisfied with the service . I would 100% recommend kings Gate Finances

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Dear kings Gate finance and Team ;


Dear kings Gate finance and Team ;
I would like to extend my heartfelt thanks to you and the entire mortgage team for your incredible support throughout our home-buying journey.
From the very beginning, your guidance, professionalism, and patience made what initially felt like an overwhelming process much smoother and easier to navigate. Thank you Biswas and Prajesh Bhai .

Now Especial thanks to dear Merina Baini your clear communication, timely updates, and dedication gave us the confidence and clarity we needed every step of the way. Thanks to your hard work and support, we are now proud homeowners - something we couldn't have achieved without your help. We truly appreciate the effort you put into making this dream a reality for us.
Once again, thank you for everything. We're deeply grateful. I would Highly recommend kings gate finance and team for their commendable service.
Keep it up
Warm regards,
Krishna Dai & family 🙏🙏

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience with Merina bahini

This is my second time with kings gate finance. I would like to thank Merina bahini for her support and guidance throughout our remortgage process. She was always helpful, efficient and approachable all the time.I highly recommend her to anyone seeking mortgage advice. Thank you bahini and prajesh bhai .

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast communications

This company is very good and helpful. The work was quick and communications between me and Marin, someone who works there, was very responsive. She would respond if we needed help no matter what.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

The experience was excellent

The experience was excellent, it was done perfectly and on time. I’m very happy with the work they have done for me. Mrs Merina was very supportive, caring and patient with me. I’m very grateful for her help.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Working with Merina sister from Kings…



Working with Merina sister from Kings Gate Finance was an absolute pleasure from start to finish. Her knowledge of the mortgage process is truly impressive — she explained every step clearly and thoroughly, making what could have been an overwhelming experience feel smooth and manageable.
We felt completely confident having her who’s very highly skilled approachable, responsive, and fully committed.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with KingsFinanceGate. A special thanks to Merina dd for making the whole process so smooth and stress-free. She was always supportive, patient, and efficient, even when I reached out during the holidays. Truly grateful for the guidance and care I received. Highly recommend their services to anyone looking for a seamless and trustworthy experience!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Prajesh and Sudip for yet…

Thanks Prajesh and Sudip for yet another successful project together. Your expertise has a big role in getting our mortgage process go swiftly.We feel privileged to have found you to guide us throughout this process. I would highly recommend kingsgate finance.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage with equity release- Smooth

My experience on re-mortgage with equity release was smooth purely because Merina (KingsGate Finance Mortgage Advisor) was very prompt and thorough in communicating the process throughout. She really did go out of the norm to engage with the lender and present my case to get the best deal. Highly recommended and i would definitely use Kingsgate again.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Very grateful

‘Happiness is buying the first home’ Kings Gate Finance has made a major role to make it possible for us. We are very grateful for supporting us throughout the process. Specially, Merina ji who guide us on each and every steps till we get the key.
Once again thank you from the buttom of my heart.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team

Very satisfying experience with Kings gate. The estate agent and solicitor were often unhelpful and difficult to reach. I almost gave up several times. Thanks to Sudip, my case manager, he was a lifesaver. He constantly followed up with the solicitor and estate agent on my behalf, ensuring things moved forward. He was always available and explained every step of the process clearly. I finally managed to complete the purchase. His support, patience and reassurance gave me the confidence to keep going. Im incredibly grateful for his help throughout this challenging experience. Thanks to Prajesh and Sudip, Outstanding!!

23 May 2025
Unprompted review

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