Great tees! Fully in support of the employees unionizing, the company has a lot to gain and nothing to lose in supporting their incredibly hardworking staff. Printing, packing, and delivering is no jo... See more
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On two separate occasions, I’ve needed help from Kings Road’s support team. Usually involving delivery companies or mistyped address issues. Their support team is on point, quick to reply and very... See more
I ordered a T-shirt and a mystery shirt from Kings Road Merch, and after waiting over a month with no shipping update, I emailed support and got no response. Two months later, I emailed again and... See more
Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and... See more
Company details
Information provided by various external sources
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Contact info
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, United States
- support@kingsroadmerch.com
- kingsroadmerch.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Easy order, fast shipping, love the shirts
This was the second time I've ordered from Kings Road Merch and I'm a happy customer again. I picked up a two pack of mystery shirts, received them quickly, and they're great quality. Easy shopping and check out.
I love ❤️ all my drop kick Murphys …
I love ❤️ all my drop kick Murphys tees I have bought from your company wash up well and true to fit ...
Disappointed
Ordered 2 mystery items with free gift. Didn’t receive free gifts - and was told afterwards that they didn’t have anymore to give. I pre-ordered it…pretty disappointing. I give one star for customer service since it took so long for a response. I give 2 stars bc I did like my mystery items I received.
Great company.
Everything I have oreder has always been excellent. I had a damaged lp they just sent out a new one no problem.
No merch, no communication
I placed an order on 4/21/23. I followed up when it didn't arrive. I never heard from anyone until today when I was asked to review my order.
This is the second time in about a year that I didn't receive an order jn a timely manner and with no communication from Kings Road Merch.
Kings Road Merch is the best
Kings Road Merch is the best! I received my items slightly sooner than expected, all intact and properly wrapped. I think I already reviewed my customer service experience when I first placed the order, but in case I didn't... My child decided they wanted a different hat after I placed the order, and customer service was able to sort it out and get them what they wanted without the slightest bit of hassle.
I feel misled with my order
I feel misled with my order. It was promised a "free gift" with my order while supplies last. My order went in right after the email came out and no free gift was included. Seems to be the same response on the other NFG forums. Also, there was an order that was confirmed placed after mine and they received the free gift. It was just a little frustrating and disappointing.
No answer at three email.
Sent three emails. No answer. I’ve spent 110$ so had the free shipping. I was charged for the shipping anyway. And no answer at all…
They kept in contact
When shipping was slow, they kept in contact. Delivered the product promised packaged well and in good condition.
The new Rancid was released on 6/2
The new Rancid was released on 6/2. I think it should he ave shipped so it would be delivered on that date. I still have not received it and it’s 6/8 now.
Love the band and merchandise is good
I have not received my order
Never again!
Abandoned a vinyl purchase once I found out the shipping and tax costs but they went ahead and took the payment anyway. Have tried to contact them but no reply. Not going to risk returning the item as it could just go down a black hole. So now I have a vastly over-priced copy of Closing Time which is suppose is better than nothing
Great shirts
Great shirts, printed in high quality. I have purchased many shirts from this company and they are legit. Last order was lost but Melissa Wilson was fantastic to handle the situation. Im very happy. Will buy again.
I love my DESCENDENTS enjoy shirt
I love my DESCENDENTS enjoy shirt, but it only get’s 4 stars because it is not soft at all. Every other DESCENDENTS shirt that I have is super soft and this one (ringer shirt) is like sand paper. Maybe that’s why I haven’t worn it yet and I’ve had it for two months.
I wish I had a better experience...
I received a piece of merch that I didn't order. I did follow up with support and they apologized, told me they'd ship the right item which was totally fine. I never received the right order and didn't receive any reply the next time I followed up. I had placed plenty of orders with kingsroads in the past and always had great experiences but I can't say that I'll ever use them again.
excellent service
Very easy to place the order and my order arrived quicker then expected
Always an issue with shipment…
Every time I have placed an order something goes wrong with my shipment. This time I was told that they did not receive enough of the orders and I would have to wait until they get more in. I placed the order on 2/17/23 and didn’t receive my order until 4/6/23. I am at the point where I do not want to oder from KRM anymore. I am a very loyal customer, but I have never had good experience with this company.
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