I’ve been using Kinguin for a while now, and there are two things that stand out for me as an Indonesian buyer. First, the payment options are fantastic. It’s a huge relief that they’ve integrated loc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you’re someone who loves expanding your game library without spending a fortune, this is exactly what you need.it makes building a collection both fun and affordable. Definitely worth checking regu... See more
Company replied
I am satisfied with my purchase of Windows 11 Pro. The delivery was quite fast, and although there were some initial issues, they were resolved quickly with the help of the support team. Communication... See more
Company replied
I have used Kinguin for years. Their website makes purchasing products is quick and easy at a good price. Over the last 10 years I have had a couple technical difficulties but they were quick to sol... See more
Company replied
Company details
About Kinguin.net
Written by the company
From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….
As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.
In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.
You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.
Contact info
United States
- help@kinguin.net
- kinguin.net
4.6
Excellent
112K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic support and website
26 April 2026
Unprompted review
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Fees are ridiculous.site is garbage…
Fees are ridiculous.site is garbage support is bunch of morons.. while place should burn down
28 February 2026
Reply from Kinguin.net
Dear Warren,
We are sorry to hear about your frustration and truly appreciate the opportunity to clarify the pricing details of your purchase. Please be informed that the grand total of any purchase includes a service fee, tax, and a payment fee. The price visible on the product page is not final, as these additional charges are applied during checkout once the product is added to the cart and a payment method is selected.
These fees are clearly marked and visible to maintain transparency, and none of them are optional. We understand this can feel frustrating, but they are necessary to ensure smooth marketplace operation and secure payment processing.
We have also reached out to you via ticket to fully address the issue. For further details, please check ticket number 1781688, which you can view here: https://kingu.in/MyTickets.
Thank you for your feedback—it helps us improve communication and transparency for all customers.
Kind regards,
Megumi
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
My honest review on Kinguin
I mean there is not the best design of a website and it looks like that one you could not trust. I was happy when i got my order, everything is working well, there is a chat. Prices are pretty and delivery time too, taxes - low
25 April 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Great offers and u can pick who to buy…
Great offers and u can pick who to buy from to have no worries at all was actually a nice experience and was super fast
25 April 2026
Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
Cheap and fast delivery
Fast, easy and cheap as allways!
Delivery is instantly after buying, everytime I have ordered.
Easy to get help if needed, maybe take a couple of days. But that's understandable, always get the info I need when asking for info!
25 April 2026
Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
It was a good experience and quick the…
It was a good experience and quick the process. More r the good prices. I appreciate and thanks alot.
14 April 2026
Reply from Kinguin.net
Hello,
It’s great to hear that you had a positive experience with us!
Our team will be happy to hear that their hard work has paid off! Should you have any questions, please do not hesitate to contact us at once!
Cheers,
Shiz
Reply from Kinguin.net
Hello,
Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!
Feel free to share it with others and we hope you come back soon!
Kind regards,
Shiz
good website
19 April 2026
Reply from Kinguin.net
Hello,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Cheers!
Shiz
The licenses they sell do not work
The licenses they sell do not work, don't waste your money
25 April 2026
Unprompted review
Reply from Kinguin.net
Dear CZB,
We would like to apologize for any trouble you may have been subjected to.
With that said, we were not able to locate you on Kinguin using the information you provided with your review.
Therefore, we have to ask you to provide us with your order number (as this is the main detail that will allow us to distinguish your case) - you can simply edit your review and provide it in its text.
Only when having such information will we be able to find the issue you are reporting on our side and provide you with a solution specifically for your problem.
Our team is looking forward to receiving more data from you, so we are able to solve your issue directly.
Kind regards,
Shiz
Reply from Kinguin.net
Hello,
Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!
Feel free to share it with others and we hope you come back soon!
Kind regards,
Shiz
Reply from Kinguin.net
Hello,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Cheers!
Shiz
Best website for digital products hands…
Best website for digital products hands down! I tried a different site G2A and was completely ripped off. Have never had an issue with Kinguin and their sellers even when there’s been a hiccup in the process!
24 April 2026
Reply from Kinguin.net
Dear John,
It is wonderful to hear that you had a positive experience with us.
We would also like to let you know that we have contacted you regarding this matter under ticket number 1781246. You can access it at any time through the following link: https://kingu.in/MyTickets.
Your feedback means a great deal to us, and our team will be very happy to know that their efforts have made a positive impact.
If you have any further questions or need additional assistance, please feel free to contact us at any time.
Kind regards,
Shiz
Good and fast
24 April 2026
Reply from Kinguin.net
Hello!
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Kind regards,
Shiz
Great service... recommend 5*
Very happy with the service I received from kinguin had afew issues with GTA 5 on the Xbox but they was quick to resolve the issue
9 April 2026
Reply from Kinguin.net
Hi!
We are very happy to see our customers leaving such solid feedbacks about Kinguin.
Our Team is grateful for your review.
Cheers,
Shiz
Works every time!
Every key we have purchased has worked flawlessly. We have never had to call Microsoft or reach out because of issues. We highly recommend. We have purchased more than 5 keys from here.
24 April 2026
Reply from Kinguin.net
Hello,
Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!
Feel free to share it with others and we hope you come back soon!
Kind regards,
Shiz
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
price and service good
20 April 2026
Unprompted review
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.