Bonus terms were split between the cashier and promo page. Somehow, the progress bar barely moved because contribution was hidden elsewhere. that turned a small reward into homework. The same detail w... See more
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The responsible gaming link opened fine on desktop, but on iPhone SE the page kept jumping back to the lobby. Maybe fix the boring safety pages before adding another shiny banner. Honestly, that is su... See more
Wager-free cashback means real money back, not just more playthrough requirements.
The operator info was hidden under a footer link that did not open properly on mobile. Maybe it exists somewhere, but burying basic details makes the whole site feel evasive. I hate having to screensh... See more
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first time cashing out and I did not…
first time cashing out and I did not know it would take this long. Aisha on chat said seven to ten working days for a debit card, which is not what the promo page said
The withdrawal request conditions in…
The withdrawal request conditions in the FAQ say 3 days and the ones in the account area say 5, and no one flags the difference. I only spotted it with both tabs open while the tea cooked.
the checklist showed no missing…
the checklist showed no missing files...
What annoyed me was that the upload bar hit 100% then returned to zero.
a proper checklist would have saved the back-and-forth. I checked again later and the wording still had not changed.
the agent ignored the actual question
the agent ignored the actual question, and nobody gave me a straight answer.
The slots froze after work and I lost…
The slots froze after work and I lost the round
The confirm button blinked grey after I…
The confirm button blinked grey after I changed the amount.
No error message, no spinner, just a dead button until I refreshed. I saved a screenshot before closing the page. Support still had the same old note afterwards.
I asked to close the account on the…
I asked to close the account on the 3rd, received an email about a 30 day cooling-off period instead, replied saying close it, and the next reply, from Dan, asked me to confirm by chat. 3 Weeks on and the account is still unresolved.
Recently played forgot last night’s…
Recently played forgot last night’s slot.
The issue was that round history appeared much later than the balance change.
do not show a game like it is playable if it is not.
Support had the account reference in front of them
Two short sessions were enough to show…
Two short sessions were enough to show the rough edges. Recent games disappeared, limit screen lagged, and the payment section wording changed after refresh. Customer support was still displaying the same old note afterwards.
Jammin' Jars froze while dinner cooked…
Jammin' Jars froze while dinner cooked and I lost the round, balance lagged behind
Josh said the KYC was CLEARED
Josh said the KYC was CLEARED. the cashier still shows documents outstanding.
Screen rotation while I was distracted…
Screen rotation while I was distracted did not actually without a new ticket from the transaction break the screen game on my tablet later. I know that sounds basic after refresh on the next actually login before dinner, but I in history have seen worse
The responsible gaming link opened fine…
The responsible gaming link opened fine on desktop, but on iPhone SE the page kept jumping back to the lobby. Maybe fix the boring safety pages before adding another shiny banner. Honestly, that is such a daft way to handle a simple request.
played three slots to start
played three slots to start. all felt fair.
same forty slots 😐 nothing new.
the opertor details were vague
the opertor details were vague, so I stopped using the site.
Mastercard payout still pending
support cant explain the wagering rule!
three different documents were rejected…
three different documents were rejected without explanation; the account page offered no useful explanation
A money issue appeared after login.
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