Kirkwood Personal Estate Agents Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Suzy, Hazel & Sarah were great! We bought our first home through Kirkwood and they made it as easy as possible! Always communicated with us and would definitely recommend!

Rated 5 out of 5 stars

Asked Suzy to help after the High Street agents had failed to sell the property after 3 years of trying. She found the buyer on the first viewing and handled the technical side of move efficiently and... See more

Rated 5 out of 5 stars

Suzy, Sarah and Hazel were brilliant from start to finish in helping us purchase our new home. Very knowledgeable of the house and the surrounding area, communication during the purchase process was g... See more

Rated 5 out of 5 stars

We bought our property through Kirkwood's and found the whole experience very good. Suzy's personal touch is a real plus point to the stressful house purchase process, she was always on hand for que... See more

Company details

  1. Estate Agents

Information provided by various external sources

A personal estate agents specialising in sales in Maidenhead, Berkshire - in particular properties in catchment for Oldfield and Furze Platt schools. A family owned business started in 1980 now by Suzy Kirkwood.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

First home

Suzy, Hazel & Sarah were great! We bought our first home through Kirkwood and they made it as easy as possible! Always communicated with us and would definitely recommend!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Suzy and her team Hazel and Sarah provided us with an excellent service when we they recently sold my Mothers house. The proactive honest approach and outstanding communication moved the sale through quickly and with great efficiency.
I would definitely recommend them for their professionalism, knowledge and expertise.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great estate agents

Suzy, Sarah and Hazel were brilliant from start to finish in helping us purchase our new home. Very knowledgeable of the house and the surrounding area, communication during the purchase process was great and after completion they were in contact to congratulate us, assist with the next steps we needed to take and even came to congratulate us on the arrival of our son, a few weeks after we moved in. Highly recommended!!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellence, energy and expertise that made all the difference

Kirkwood were excellent in selling our house, harnessing their experience and insight to bring out the personality of our property. Despite a challenging local market awash with similar properties, they came in with creative advice and ideas to perfect its presentation and we soon had an acceptable offer. Suzy’s excellent team of Hazel and Sarah were proactive and supportive in moving the sales process steadily along, and Suzy stepped in with boundless energy to drive the sale through, taking the lead to ensure a variety of people and professionals in a long chain stayed engaged to get what can be a stressful experience over the line. I wouldn’t hesitate to recommend Suzy and team to anyone looking to sell their home.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Suzy and the team…

Great service from Suzy and the team at Kirkwood in helping to sell our house. As with any house sale unforeseen things crop up that need sorting and Suzy went above and beyond on numerous occasions to help out. A very responsive and professional engagement from start to finish.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Excellent

Suzy, from Kirkwood Personal Estate Agents, sold our house and we couldn’t be happier with the experience. She provided an excellent valuation, giving us a clear and realistic view of the price we could expect and practical advice on how to speed up the sale.

Her team was outstanding throughout the process, keeping us well-informed with regular updates via WhatsApp and email. Their communication and professionalism made the whole experience smooth and stress-free.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience all around with Kirkwood

Had a great experience selling and buying with Suzy and the Kirkwood team. They've been invaluable throughout the whole process: providing an excellent photographer and staging our home brilliantly, resulting in us getting a much better price than expected. Communication was always great and we were given consistently good advice. They also recommended a good solicitor - competitively priced and didn't dither.

Throughout the buying process they were supportive and communicative, with timely updates, and once the deal was done Suzy connected us with honest contractors and even a great gardener. Generally just brilliant all around. Huge thanks to Suzy, Hazel and Sarah.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support for First-Time Buyers

We had a fantastic experience working with Suzy, Sarah, and Hazel. As first-time buyers, we were quite nervous, but the whole team was incredibly supportive and always available to help. They guided us through every step of the process with patience and clarity, from the initial viewings to communicating with the sellers and getting everything completed in under three months. We’re so grateful for their dedication and couldn’t have asked for a better team. Highly recommended!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Suzy and the whole team provided an excellent service. They worked tirelessly to offer a friendly, professional and supportive approach, reflecting and respecting our specific needs and preferences. Regular contact and face to face visits were maintained throughout the duration of our sale. Any queries were responded to swiftly and feedback from viewings was prompt and constructive. We would have no hesitation in recommending Kirkwood.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond expectation

We've just sold our late mother's bungalow through Suzy, and she made it a very straightforward experience. We were regularly kept updated, and Suzy did all the chasing of the rest of the chain. She even went to the property two days before completion to fix the boiler pressure - definitely above and beyond. Thank you

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Fully recommend Kirkwood Estate Agents

Suzy and her team were excellent throughout the sale of my mothers property. What could have been a fraught experience, due to us living some distance from the house, the team made an easy and smooth sale. We had constant and thorough updates, and the team was always willing to go to the property on our behalf to resolve any issues that occurred. Would not hesitate to recommend Kirkwood Estate Agents. They certainly earned every penny of their commission.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Suzy Kirkwood is simply the best Estate Agent in Maidenhead

Suzy Kirkwood is simply the best Estate Agent in Maidenhead. She and her team go above and beyond to ensure the whole buying and selling process goes as smoothly as possible. She is approachable, knowledgeable, efficient, keeps in touch constantly with all concerned parties, and really makes a stressful process as easy as possible. She answered all queries promptly, was very flexible with viewing appointments and was terrifically helpful throughout the whole process. We highly recommend Kirkwood Personal Estate Agents.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

If you're selling your home you need to know this...

Four years ago we approached Suzy and told her we were interested in moving to Maidenhead and wanted an idea of what our budget could afford. She went above and beyond, showing us three different properties and kept in touch with us with what felt like friendship more than business prospecting. When we finally made the move it was Suzy and her team who sold us our home. Other agents forgot our names, forgot our needs and shared information about the property that we already knew - Suzy, Hazel and Sarah got to know us, so explained the quirks of the house they knew we'd love, they arranged extra viewings for our son who was nervous about moving, and probably the best part of it all for us was how they helped us through the process of buying even though they were not representing us. We felt like their clients, and their friends. If you're selling your home you need to know this: The agent matters. Suzy Kirkwood was a major reason why we bought our house. Look no further!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Good service.

Suzy, Sarah and Hazel all work very hard to sell your property and make sure the whole process is as smooth as possible.
A personal service unlike the target-driven high street agents.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Treats buyers as they deserve

We spent about 10 months searching for a property in several different towns, during which we encountered at least 20 agents. Of all these Suzy Kirkwood stood out as the most pleasant to deal with: courteous, open, straightforward, extremely helpful in practical ways, and genuinely interested in us as people. We’re only sorry that in the end it was not one of her properties that we bought.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Suzy wasn't our direct agent but she was managing the house we were buying. Throughout the process she was incredibly helpful and did a great job of managing the process for her sellers and us!

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Great professional service

Suzy and Hazel were our vendor’s estate agents and we consider ourselves very fortunate to have had contact with them.
They were pleasant, very knowledgeable about the area and excellent communicators, providing a bridge at all times, between buyers, vendors and solicitors. There were times during the whole process when various parties had to be nudged along, which Susie always did in a gentle way with great diplomacy. I genuinely don’t know if the sale would have gone through without their valuable help and would certainly recommend her brand of personal service to anybody embarking on the house purchase journey.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend and committed estate agent

I highly recommend Suzy as an estate agent, we bought our first house from Suzy in 2014 and after such a positive experience with her we sold through her in 2022. Suzy is very knowledgeable and listens. Throughout our process of selling and buying Suzy provided that extra care whether personally helping with getting our house ready for viewing or helping us navigate unforseen sutuations.Suzy is also very conscientious and communicates clearly and in a timely manner - we had complete trust in her. Wouldn't hesitate to work with Suzy again.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended first class estate agent

Kirkwood were highly knowledgeable, totally professional, and always went above and beyond to help. Right from our first meeting it was clear that they are local experts, which was invaluable, and Suzy personally made it her mission to help us find the perfect home in the location we wanted.

The whole team were a huge help liaising with and chasing relevant parties each and every step of the way and were pivotal in ensuring the whole process went as smoothly as possible.

We would 100% highly recommend Kirkwood Estate Agents & Suzy without hesitation.

From all of our family, we couldn’t be more grateful for all of your help Suzy.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional estate agent

We purchased a property through Suzy Kirkwood and if it were not for her tenacity we honestly believe it would never have happened. We are so grateful that Suzy stuck with it for so many months to help us to get out of rented accommodation and into a new home with our children in time to apply for school for our daughter. It was an incredibly stressful experience but one which was greatly eased thanks to Suzy. She was open, communicative, honest, helpful and very kind. She went above and beyond to ensure we were able to complete on our new home. I would highly recommend her and should we ever come to sell - which certainly won’t be any time soon - we will be giving her a call.

2 September 2022
Unprompted review

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